My new iMac (1 week) does not eject DVDs

My 1 week old iMac does not eject the DVD (Apple Installation DVD). I tried everything I know but every time only the DVD disappear from the desktop and after some seconds the DVD appears again on the desktop and was not seen in the DVD slot.
Does anybody knows how I can solve this problem without going to the repair service?
Thank you. Friedrich Guenter

check out Kappy's user tip:
Kappy wrote:
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this:
Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject.
If this fails then try this:
Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
JGG

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