My new iPad air is suddenly asking for a pass code. I have only just finished restoring it from my iPad 2 and I didn't set one. The one I used before doesn't work. What can I do?

My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?

http://support.apple.com/kb/HT1212

Similar Messages

  • I have turned on my phone this morning and it's asking for a pass code when I have never put one in and I can't get past the page help!

    I have turned on my I phone this morning and it is asking for a pass code I have never used one and cannot get past the page can anyone help?

    You won't get a reply on your email here. These forums are for users who want to help other users.
    If you didn't buy your iPhone in your own country and you unlocked it to work in any way, you're out of luck.  If you accidentally setup a passcode check out this old discussion:
    https://discussions.apple.com/thread/3671431?start=0&tstart=0

  • HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

    I have an iphone 3gs - yes, an older iphone. 
    This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?).  I said yes.  Now I can't use my phone.  I've tried hitting the power and other buttons.  I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?  This *****!  I realize (now from reading internet) that my phone/system may be uncompatible.  Help!

    I have a 3GS (a true classic design!) and have upgraded it to 6.1 today.  The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far!  I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation.  But at least you know there is a 3GS with 6.1 working OK.
    I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts.  I think it will.  Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead.  Then press the top power button to re-activate - reboot - it.
    If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
    If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
    I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge.  So if worst come to the worst get a new phone that way!

  • HT5624 I Am not able to open my IPAD - it is asking for a "Pass Code"  what is this?

    I am not able to open my IPAD - it is asking for a "Pass Code"  what is this?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

    i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

    First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
    If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
    Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
    How to back up your data and set up as a new device
    iPhone - Contact Support - Apple Support

  • Forgot my passcode and the computer i backed it up on doesn't work, what can i do.

    forgot my passcode and the computer i backed it up on doesn't work, what can i do.

    Erasing the device is supposed to erase the passcode which is supposed to allow you to activate the device again. Let it go for the 10 minutes and then see if you can activate it again. You can also try erasing the device again and see what happens.
    Go to icloud.com/#find.
    If prompted, sign in with your iCloud Apple ID.
    Click All Devices at the top of your browser window.
    Select the device you want to erase.
    Click "Erase [device]" to erase your device and its passcode.
    Use the Setup Assistant on your device to restore the most recent backup.
    This is what Apple recommends, so you have to trust that it is going to work .....

  • I upload my iPhone 4s and it went to recovery mode i have tried to exit recovery mode by pressing the home  and the power bottom but it doesn't work what more can i do please help me

    i upload my iPhone 4s and it went to recovery mode i have tried to exit recovery mode by pressing the home  and the power bottom but it doesn't work what more can i do please help me

    http://support.apple.com/kb/ht1808

  • Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

    Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

    More information please.
    Version of Reader? OS?  Can you open reader by double-clicking on its icon? Can you open reader by double-clicking on a pdf file? What programs are trying to open reader? Some programs might be restricting your ability to view pdf files using the Reader plug-in due to security concerns. If this is the case you need to find out how to enable the plug-in in the case of each application.

  • HT1386 If my lock button doesn't work what can i do to shut down the phone?

    If My Lock Button Doesn't Work What Can I Do To Shut Down The Phone?

    More than likely a hardware problem.
    Make an appointment at an Apple Store if there is one nearby to confirm.

  • My ipad is asking for a pass code to install updates - never done before and I haven't set one.  What next?

    My ipad is asking for a pass code to perform the software updates.   It has never done this before and I haven't set a pass code.  How do I find, amend or delete this?

    It's asking for the passcode you use to lock/unlock your iPad.

  • HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

    My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

    Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

    Hello Kewal,
    Thank you for the details of the issue you are experiencing when trying to perform an update.  I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first. 
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht4623
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • The problem is that touch is not working what can i do?

    I dropped my ipod 4th generation into water after two days of keep off it did turn on, the problem is that touch is not working what can i do?

    When the iPod is dry:'
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the others. They do not fix yours.
      Apple - iPod Repair price

  • I have loaded ios 7 onto my ipad mini  now it is locked  it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word  Locked out! itunes says not eligible when i try to re load!!

    I have loaded ios 7 onto my ipad mini  now it is locked  it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word  Locked out! itunes says not eligible when i try to re load!!

    Hi MaraAndKaid,
    This article has steps you can take when you're unable to remember your passcode to get things back on track:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Take care!
    - Ari

  • Hi when I try to connect some bluetooth devices I get asked for my pass code for the mac air .  I never had 1 is there a default code

    hi
    when I try to connect some bluetooth devices I get asked for my pass code for the mac air .
      I never had 1 is there a default code
    thanks
    rob

    the shaker wrote:
    is there a default code
    no.

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