My new iPad Air will not let me download any apps from the apple store?
I also tried syncing to my iMac and that didn't help either
Did you set up a credit card when you activated your iPad? A credit needs to be in your Apple ID on the device for you to be able to download apps, even free ones.
Similar Messages
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I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....
Go to appleid.apple.com. From there, go to Manage Apple ID. Log in and go to Password and Security. When you get to the page about answering your security questions, click on the link for Forgot My Answers. That will send an email to the rescue email address on how to reset. If you did not provide a rescue email address then you will need to go to Express Lane Support https://expresslane.apple.com/GetproductgroupList.action for help.
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I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I just recently bought an Ipod touch. It will not allow me to purchase apps. It askes me for my billing information and once i put it in it tell me to go to the Itunes support center. Now I can't access the Itunes store from my laptop to edit my billing information. Calling for support is not an option for me since i'm deployed, who can i email about my situation?
press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try
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Is there any way to reset my iphone i did the latest update and now i cant download any new apps? I tried to do the general reset but it keeps telling me that my passcode is not correct. This is the same passcode that I use to unlock my phine though to get in to it.
press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try
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Will not let me download Firefox App from Mozilla
I used Firefox for many months on a Mac Book Pro running 10.4.11
after deinstalling ....I have tried numerous times to download the latest version of Firefox to no avail...it simply will not allow it to happen...I want to use it and cannot even get it to load back into my computer...anyone know why? many thanks
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10Do you have an older version of Firefox installed already? If so, go to '''Help '''| '''Check For Updates''' and update it that way.
If you do have an older version installed, go to '''Tools '''| '''Add-ons''' | '''Extensions '''and see if you can see '''Ask Toolbar''' in there. If so, remove it.
If you don't have Firefox installed at all, try and download it from here: http://www.mozilla.com/
If it still doesn't work, download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to check for malware. -
Just let me know if you know how to fix this!!! I am in desperate help right now. It's been a month and still can't use it plus we are going out of town and was wanting to take it with us to use.
If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
My new IPad Air will not rotate screen
My new ipad air will not rotate screens. I am trying the lock or unlock but it makes no difference.
Check out this link for operation of the side switch:
http://support.apple.com/kb/HT4085
Also, pull up Control Center (swipe up from just above the Home button) and check the screen lock there (it should be at the top-left of the Control Center and looks like a padlock with a circular arrow). -
it will not let me download any apps it says that the apps are not compatiable with ios 4.2.1
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
New iPad Air will not connect to wifi?
New iPad Air will not connect to home wifi, but will connect to others outside my home?
Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
My iPad Air will not let me take a picture sideways
My iPad Air will not let me take a picture sideways. What should I do?
You need to provide additional info to answer.
Does rotation work with other apps?
iPhone, iPad or iPod screen will not rotate, fix
http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
iOS Screen Does Not Rotate
http://support.apple.com/kb/ts3805
Cheers, Tom -
I can log into apple on my laptop but my brand new ipad air will not accept my password. Help?
I can log into apple on my laptop but my brand new ipad air will not accept it, what do I do now?
Won't it accept it where? Did you go to Settings> iTunes & App Store>Apple ID, and sign in there?
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My new ipad air will not face time or send messages,have tried to reset. but nothing happened
my new ipad air will not facetime or send messages. I have tried to reset all settings, changed my password 3 times, but still nothing happens.
You need to post this in the iPad discussions to get help
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