My new iPad does not rotate and the setting is not 'locked'

Stuck in vertical. Also, I fired up the Star Walk app and the screen view doesn't track the sky. Right out of the box - is this a defective unit?

See here, and in particular the latter half http://support.apple.com/kb/HT4085
As regards the second issue, Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
Failing that, uninstall the app and reinstall.

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I bought a new IPHONE from apple reseller and the earpiece is not working . There is no sound .Speaker and headfone are working but earpiece is not working . How can i get it replaced.

I bought a new IPHONE from apple reseller and the earpiece is not working.
There is no sound .Speaker and headfone are working but earpiece is not working.
How can i get it replaced.

You can get service information on this web page.
Regards.

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed. The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed.
The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."
Is there a way to get the Apple Configurator to try to re-download iOS 8?

Apple Support had me delete the image file from the following location:
~/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.confi gurator/firmware/
The file name was iPad3,4_8.0_12A365_Restore.ipsw
I deleted this file and ran the prepare again and it download the iOS 8 ok and successfully prepared the iPad.

After changing batteries and up date my I Mac to 10.8.2, my BLUETOOTH disappear from my computer. On the top line right corner the symbol says: NOT AVAILLABLE, and the icon is not anymore int my computer's preference. Anyone can help me here?

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I've done it two or three time and I still have the same problem. May be I do not do it properly so can you give me the right procedure.

Myi iphone4 microphone not working and the home button not work after IOS6 updat

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Did you try another restore and this time not to restore from a backup and see if that makes a difference? This is what Apple would tell you to do next based on my iphone 5 fiasco.
Make sure all your data is available on your computer for manual syncing later.
Since you did the hard reset I assume that means your home button isn't broken only that it got frozen before. Were you able to get the Apple logo after the reset? Did it boot?
And you are using iTunes 10.7?
I'm just trying to help get you going.

Ipad wont turn on and the reset will not work. when i connect to computer, it is not recognized. what next?

my ipad will not turn on and I have tried the reset process and I have tried to connect it to my computer but it is not recognized by the computer. Not sure what else could resolve this issue and get my ipad to reset?

Did you try to get it working on another computer, see if that does it. BTW have you re-charged it using the 10w power adaptor, it might be out of power.
there's also a possibility that it may be a battery issue. contact apple if problems persist.
- Good Luck

I have an ipad 1 16gb, wifi and the wifi will not work. Under settings, it says "no wifi". Has anyone else had this problem?

I have an ipad1 and the wifi will not work. It is a wifi only model which makes it more interesting. When I go into settings, it says "no wifi". Does anyone have a solution to my problem? It is much appreciated.

If you are positive there is a good Wi-Fi signal in the area of the iPad I would first reboot your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
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I bought an IPAD air from state and the screen is not working correctly and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
Egypt authorised service providers : https://locate.apple.com/eg/en/

I have iTunes ver 10 on a PC with Playlists which do not sync to ITouch or Nano (6th Gen). All the music does not appear and the playlists do not appear at all. I have selected to manually manage music on the sum tab

I have iTunes ver 10 on a PC with Playlists which do not sync to an Itouch or Nano (6th Gen). Also, all the music does not appear when I check entire library and there is enough memory on the device. When I select to manually manage music on the summary tab and selected playlists on the music tab nothing changes. Either way all the music isn't on either device and the playlists are not on either device. Please advise next steps. Thank you.

Connect the device to the computer.
In iTunes, select the content desired to sync.
Sync.
This is all described in the User's Guide, reading it may be a good place to start.

HT1414 restoring my iphone 3gs is not completeing and the phone is not working

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If your restore is failing, there could be MANY issues... You may need to restore the phone back to "new phone" during the restore... PAY ATTENTION HERE... You will lose ALL contacts, photos, videos, voice memos, etc... But you will be able to re-add your apps< and music through itunes. that is very last resort though. if that doesnt work, I would look into updateing your phone. Personally I wouldn't get the 5, just because I dont need the additonal size screen... I have the 4S and LOVE it!! but, do some research, and see what you can find on the matter. But it sounds like your headed down hill fast with that phone... May be best just to upgrade and save yourself the frustration...

HT201401 My home button does not respond and the phone will not shut off

Has anyone had a similar problem where the phone will not shut off and the home button does not respond

You should try taking it to the Apple Store and asking for a replacement.
Or you could enable Assistive Touch from Settings>General>Accessibility.

My ipad is not charging and the button is not working

my ipd2 is not syncing and is not charging and last thing the button is not working i have had it only two weeks!!

Hello ipadisbroken,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Have a nice day,
Mario

I have a new ipad with retina display and the orientation change from portrait to landscape is extremely slow? How can I improve the speed?

Any ideas on how to improve the speed ?

Hi rodtheprod,
I apologize, I'm a bit unclear on the issue you are describing. If a movie from the iTunes Store supports multiple languages, they can usually be changed as outlined in the following article:
iTunes: Language settings for video
http://support.apple.com/kb/HT5562
If this is not possible and no changes have been made to the country settings for the iTunes Store, you may want to try redownloading the movie (if it is still available):
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
- Brenden

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My phone is not ringing and everything is on and I have checked the settings! I have noticed that when I slide the side button the bell is not showing up! Have I deactivated something?

Update to IOS 6 seems to have switched the mute key and volume ringers off completely
go to. this worked for my Iphone 4
Settings
General
Accesability
Assistive touch switch on.
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How to reset the Apple ID password when the emails are not received and the security questions not right?

My foolish husband put his apple password on a website. Apple has suspended his account. He is not getting the reset password emails and the security questions are not the ones he used. We live in Malawi where there is no phone support access. How can he contact apple by chat or email (through a different account) to start getting his emails back?

Hey Debbie,
Welcome to Apple Support Communities.
It sounds like your husband’s Apple ID was disabled, so he tried to reset the password for the account and hasn’t received the password reset email. Take a look at the article linked below, it provides troubleshooting tips that will resolve most issues receiving password reset emails.
If you didn't receive your verification or reset email - Apple Support
And, to answer your question about contacting Apple for help with the disabled Apple ID, this article outlines the options for getting help with Apple IDs.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
-Jason

My new iPad does not rotate and the setting is not 'locked'

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