My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591

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My MacBook Pro will not boot up. I just get a grey screen with a "no entry" symbol and a spinning time icon. Any ideas as to how I can get over this issue?

Hi, I tried to start my MacBook Pro are 2 weeks and all I get is a grey screen with a grey no entry sign and a spinning timer. I have tried a reboot with shift cmd and v and it seems to be looping and referring to an external device. Only the power is attached. Can anyone provide advice on how to get past the grey screen? Many thanks.

Does the system automatically back up data?
No.
As you can getto the Recovery partition, you can at least verify your disk using Disk Utility. If it reports that repairs are needed, you can try to repair but I've found that nearly 100% of the time repairing the disk inevitably FAILS. You should be prepared to, 1) buy a new drive for your machine and, 2) buy a good (see here) enclosure for your damaged drive to try to recover data.
After you get everything fixed, use at least two backup methods to keep your data secure. See Most commonly used backup methods.
Clinton

My iphone froze during software update. now my itunes does not recognize it, nor would it reset it. I only see pic of usb cable asking me to connect to itunes. i removed and reinstalled itunes already.

my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?

Unable to Update or Restore
http://support.apple.com/kb/HT1808

My iPad froze during an update. What do I do?

My iPad froze during an update. What do I do next?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

You can try a soft-reset of pressing and holding both the home and sleep buttons for 10 to 15 seconds so that it reboots, but you are likely to get the same screen. If it does then it will need to be connected to a computer's iTunes so that it can be reset back to factory defaults - do you have a friend with a computer with iTunes installed on it, or is there an Apple store nearby that you could try going to (if there is then preferably make a Genius Bar appointment at it, or don't go at a busy time) ?
Has she been backing up to the cloud ? If she has then she should be able to restore to that. If not then what she can redownload for free from the stores will show in the Purchased tabs in the store apps.

Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install.

Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install. Appreciate if someone in the forum can help.

The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list.

HT1600 My Apple TV is stuck telling me to plug it in when I downloaded the new software. How do I get past this?

My Apple TV is stuck telling me to plug it in when I downloaded the new software. How do I get past this? I do not have the cable the diagram is asking for.

If you can't get to the menu options, then unfortunately the only option is to purchase a micro-USB cable and connect it to iTunes to restore your Apple TV: http://support.apple.com/kb/ht4367

HT4710 To update this application, sign in to the account you used to purchase it. It was pre-installed, how do I get past this message and update the software?

To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?

The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
LN

My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

HT1212 I took the passcode lock off of my iPhone 5 and now I can't get on to my iPad. It is asking for the passcode and when I use the one that was set up it locks me out. How can I get past this?

I have the iPhone 5 and with the new sofware update it added a passcode lock. Same for the iPad. I removed the passcode lock from my iPhone and now I can access my iPad. It is still asking for the four digit passcode. I tried using the one that was orgingally programed and it disables it every time. How can I get past this? I have tried to do a restore and it still takes me back to the lock screen. Please help!

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.

The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad

I downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?

i downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?

After it restores it will walk through a setup.
It will ask you if you want to setup as a new device, from an iCloud backup or from an iTunes backup. Choose iCloud backup and then it will ask you to sign in to your iCloud account. It will restore and reboot. The you will be good.
http://support.apple.com/kb/ph12521
Follow the steps for Set up a new device from an iCloud backup

After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock

After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock.

Hi
A long story about your issue... I think the reason of this is why you have deleted some registry keys. If you delete something in the Windows registry you should really know what you do. You can damage the complete Windows system!
So I think this is the reason why the keyboard doesnt anymore.
In the user manual I have founded that the CD-ROM booting option is only available with optional optical disk drive.
So for me it sounds like that your USB CD drive is not compatible to the notebook

My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

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