My new iPad had a defect, but I just dropped it and there's a crack on the screen. What to do?
Okay so I pre ordered the new iPad in white with 4G and it arrived on the 19th. It looked fine, but I've been having issues with the home button. Also, it frequently turns off by itself when I'm in the middle of doing something. I'm having trouble with syncing my apps onto it too, but I don't know if that's because of a problem with the device.
I haven't had time to go to the store (it's pretty far) to get it looked at this week, so today morning I made an appointment for this Wednesday. Not long after, which is just a few minutes ago, I was at my desk and had my iPad on my lap. When I reached over to get something, it slid off and dropped to the floor. I would have completely gone insane at the fact that it fell, but I wasn't worried at all because the drop was only a couple inches higher than a foot from the floor. Also, when I picked it up the screen was face up. I immediately investigated the back for any scratches just in case, but not a single mark. I was so relieved but right when I flip it back over I see several cracks on the upper right corner of it (it's white so the cracks aren't clearly visible at some angles). I'm so surprised that it didn't survive the short fall.
I am aware that Apple's limited warranty doesn't cover accidental damage... I was planning on getting Apple Care when I went to the store on Wednesday.
From previous experiences, I am almost positive that the defect before this incident would have been covered by the limited warranty..
But I'm assuming I'll have to pay for a replacement... but this is so upsetting because I've been waiting five months for this third generation to be released and all this happens before a week of being an iPad owner :/
I was wondering if there are any chances of me getting this replaced without having to pay what I originally didn't have to ?
Honestly, if I was a worker, I wouldn't believe this situation myself.
You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
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Please help
I'm in no way an iPod technician - but I have the same model as you. If you have cracks in the screen, I'm pretty sure you need to get the screen replaced. You can see what's involved by looking here:
http://www.rapidrepair.com/Merchant2/merchant.mvc?Screen=cp-ipodtouch2g
Unless you're already an electronic technician, you'd be better off having it repaired.
Having said that, you might compare the repair price with what a newer iPod Touch would cost you. Here's just one sample page with pricing:
http://www.amazon.com/iPod-Computers/b?ie=UTF8&node=13660271
If you buy a used one, it might be just a little more than the repair cost.
(.....strange - I just came here to the forum to ask a questioin about my own iPod 2nd gen device, which I might be replacing with a newer one....) -
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Google to find what the cost would be. That's how I found this information here in the U.S. I would assume that the cost would be similar - $200-$250 in the States.
http://www.iresq.com/ipad-repair/ipad-2-repair-replacement-service-parts.html -
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Sincerely,
CatlosThis does help me because I am pondering on wether to buy an airport extreme to solve my ipad 2 connection woes. I have an extremely old router dLink 524....but I have NEVER had any problems with it at all ever. My xbox connected great to it and netflix ran flawless through my xbox.....now I have an ipad2 and an apple tv and they are BOTH having horrible connection problems. I have read most of the forums on how to fix it by changing the settings on my router but since mine is so old I couldn't do some of the suggested solutions. So here I am debating on whether to spend all this $ on an airport extreme? I am just hoping that if I go and purchase this, my connectivity issues problems will go away like yours did. Just wondering if you have ATV as well and if the AE solved its problems? I have read about AE solving ipad2 wifi problems, I'm just hoping it will solve my ATV as well.
**Glad they didn't "moderate into extinction" your post yet, lol, Thank -
I cant get but 200 app o the New IPAD , had well over 300 on my old one.
I cant get but 200 app o the New IPAD , had well over 300 on my old one.
What about videos, movies, photos, etc?
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
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