My new ipad is stuck with the itunes logo on it

My Mother got a new ipad2 for christmas. was getting it started for her and it is now stuck on the itunes screen with logo and a cord.

That indicates that it's gone into recovery mode : http://support.apple.com/kb/ht1808
You will need to connect it to your computer's iTunes and you should then be able to reset the iPad and restore/resync your content to it

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  • Try updating my ipad  2 ,came back with error 1602, and now my ipad is stuck with the itune and usb icon on the screen

    Try updating my ipad 2, pop up with error 1602 and now my ipad is stuck with the itune and USB icon on the screen. I tried to restart it, but screen still comes up the same.

    See if this page helps http://support.apple.com/kb/TS3694#error1602

  • My IPAD2 is stuck on restoring ipad firmware. Whereas, I had unplugged it several times to restore it again; however my IPAD is stuck on the iTunes logo. Please what should I do to restore or get my IPAD working normal again. Please advise,

    Hi there,
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    removing volume control doesn't work for me. please don't try. I tried because i have replaced my LCD before and it is easier for me to do so. Removing your LCD will cause whole lot more issue, such as damage to your WIFI antenna, power and volume button, LCD, and all kind of issue.
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    So far there is no solution to fix the "Restoring IPAD firmware" or "Updating IPAD firmware". I really don't know why Apple is adding the check after IOS 7 which is causing so many issues for ipad 2. I guess the reason behind is because the warranty expire and perfect time to force ipad 2 user to buy new ipad, which I personally don't feel like much improvement.  WHY WE NEED APPLE approves when restoring the device that we already paid FULL price for?????
    It is ashamed that the issue caused by update or restore are not covered by warranty too. so stay away from new IOS and it will only brick your device and force you to get new device. it is opened secret that new upgrade for any device will ONLY slow down your device and force you to buy new one, especially when new IOS is not making your FLY.

  • My iPad is stuck with the apple logo!!! Please help me

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    Have you tried rebooting your iPad?
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    iTunes: Restoring iOS software - Support - Apple
    Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode.

  • I wanted to restore my iphone 4s from 6.1 to 6.1.1 and itunes showed me (error -1) and i cant do nothing because its stuck with the itunes logo and the cable what should i do to fix it helppp please...

    i just wanted to restore from 6.1 to 6.1.1 on my iphone 4s and itunes gave me an error -1 and know it doesnt work i dont know if the warranty from 1 year of apple can fix it or what i can do to solve the problem... as i said i just wanted to update and know im stuck with the restore logo ( the itunes logo and the cable) need some help please!!!!

    no so i dont know what happened

  • My phone is frozen and I can't get it to restore it is stuck with the iTunes logo and plug with the arrow. I have tried several times to restore and nothing happens.

    My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
    and I have appointments all day tomorrow.
    Thanks in advance.
    Mary

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • My Ipad is stuck with the apple logo after Ios8 install.

    It wont turn off. It will reset by holding down the home and power button but only goes back to the apple logo again. Have tried plugging into Itunes
    and it's not recognising it. It runs out of charge whilst charging and shuts down then restarts to the apple logo page. Any ideas??

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • How can i Use my apple 4 phone again - I was instructed to restore my phone with itunes and now it's stuck with the itunes logo and black screen Itunes has said unable to restore and now left unable to use my phone and not sure if I have any data on it?

    I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore.  I  am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device.  I think I may have lost all of my information on the device too ~ can anyone help please?

    You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • TS3297 my iphone is stuck with the itunes logo only

    hello friends
    my iphone is displaying itunes logo only. i cn emergency calls only,plz help

    It can be fixed by restoring the iPad to factory settings. Your iPad has gone into recovery mode.
    Read this for the instructions.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • HT4623 my ipod is stuck with the itunes logo and with the charger on the screen and i cant do anything else? how can i get ride of this?

    I need help my Ipod is stuck and I cant do anything at all. my screen shows the I tunes symbol with an arrow under it then under that is the chanrger. I have tried everything and it does notthing. Can someone please help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    For the future saying " I have tried everything " provides zero information as to what you tried.

  • HT4623 My phone is stuck with the iTunes display, an arrow and power cord on the display???

    My iphone is stuck with the iTunes logo, an arrow and powercord on the display.  It will not power down or allow me to do anything.  I updated to the most recent OS version this morning after my battery drained overnight (it was fully charged yesterday afternoon) and this was the result.  I also have downloaded the latest version of iTunes on my laptop ...

    My 2-year old iPhone 4s running iOS7 suddenly started doing the same thing (randomly going into Recovery Mode) almost every morning for the last week or so.  It recovers OK (albeit back to factory presets), but I'd sure like to know what's going on.  Any info?    

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • Brand new IPhone stuck with the Apple logo

    My phone is brand-new, bought it yesterday together with two more for my sisters, and it asked for an update. After it finished updating, it told me to connect to Itunes, which I did. As soon as I connected it to Itunes, the only option left was to restore. I waited 10 minutes for it to restore until it came to the finishing point, but in the end, there was an error, and since then, my phone has been stuck with the apple logo on it. I tried turning it off by pressing the sleep button and the home
    button at the same time until it turns off, but when I turn it on, the apple logo comes back and stays. I left the apple logo on the entire night to see if it would go off, but the apple logo only came off when the battery ran out. When I started charging it this morning, the only thing that happened was the apple logo coming on again and staying. I tried restoring it twice yesterday and in those two times there was an error. My sister also had an update and her phone didnt ask to be connected to Itunes, it just turned on and had a start up as if it was the first time she was turning it on. I don't know whether the problem is my computer or the phone... Can anyone help me?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPhone fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else.  How can I fix this to let me use my IPAD?

    I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else.  How can I fix this to let me use my IPAD?

    YOU ARE IN RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My Iphone 4 will not show up in Itunes, and it wont turn on, it is stuck with the apple logo on the screen

    One day my Iphone would not turn back on after I turned it off, now it is stuck with the apple logo on it. Also I have tried plugging it into 3 different computers now, and Itunes will not recognize it. Please help.

    Brunolucy wrote:
    One day my Iphone would not turn back on after I turned it off, now it is stuck with the apple logo on it. Also I have tried plugging it into 3 different computers now, and Itunes will not recognize it. Please help.
    Try this:
    http://www.youtube.com/watch?v=fiTcKMZfyfk

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