My new iPad mini will not activate. What could be wrong?

My new iPad mini will not activate.  Tried restarting the iPad with no luck.  What else can I try?

On your computer, go to http://www.apple.com/itunes and download the current version (11.0.1).
Your iTunes 10.6.3 is old and cannot support a new iPad running iOS 6.
It is possible your computer is too old to support iTunes 11.  That could be the reason for the message that 10.6.3 is the current version.  In fact, it is not current and insufficient to support your new iPad.
Good luck.

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  • My new iPad mini will not charge when plugged into adapter. Any suggestions?

    my new ipad mini will not charge when plugged into adapter. What should I try?

    Does the charger get warm at all? Plug the cable into your computer with iTunes open. Does it say not charging.? If it does, the cable is good. The iPad will charge very slowly when pluged into your computer.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
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    http://tinyurl.com/b67c7xz
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    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • HT1414 My new iPad mini will not sync with my ITunes.

    My new iPad mini will not sync with my iTunes

    i cannot connect my new ipad mini to itunes to set it up. Itunes will not recognise the device ?
    please help

  • New Ipad mini will not connect automatically to home WiFi network

    I use a range of Apple devices at home, IPhone 4, MacBook Pro and IMAC.
    They all see and connect automatically to my WiFi home network. I never experienced any difficulty with my DLINK router.
    I have received a couple of days ago my new Ipad mini (Wifi+ cellullar), running IOS 602, but not equipped with a SIM card.
    The device never connects automatically to the home WiFi network.
    I need to open the Settings app, chose the WiFi submenu and select manually my "dlink" network. Then only can I work with my network.
    I need to perform this each time I leave my home or I restart the device.
    As I am experienced with Apple devices I noticed this behaviour right away and can confirm that the settings on the Ipad mini are the same as the ones of the IPhone 4. I am certain that this is a bug.
    Any suggestion to overcome this major frustration?
    Patrick

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Certain track in Music on new iPad mini will NOT go away

    Greetings.
    I purchased a new iPad mini retina yesterday.
    I hooked it up to my Mac and began setting it up.
    When I was prompted to either set it up as a new iPad, or restore it from my old iPad, I chose restore.
    Everything is fine, except, I have music tracks stored on the new mini that I do not want on there.
    I set it up to sync with a particular playlist that I created.
    Those tracks are NOT in the playlist.
    In iTunes I have 'Sync only checked songs and videos'.  I had this unchecked before, and no change.
    Under 'Music' I have 'Sync music' checked with 'Selected playlists...' checked, and have chosen my one playlist.
    I have synced this device over and over and I cannot make these tracks go way.
    I even unchecked Sync music altogether so the little bar graph at the bottom shows NO music, but, they are STILL there(?!?).
    I restored it again to factory settings, this time I chose 'set up as new iPad' and...still the same.
    Any ideas, or advice would be much appreciated.

    Hi,
    I've not got the answer to your question, but I'm using an iPad 3 with the very same problem.
    No matter what I do, sync manually, set the sync settings and run it from the iPad back to the mac mini, it makes no difference. I actually thought it was something to do with buying the songs on the iPad.
    While typing this I also tried to sync with my iTunes on our Mac Book and the songs are still there.
    All our Apple tech and something daft like removing 10 giga bite of songs is seriously difficult.
    Hope somebody has the answer out there as I don't want to reset the thing.

  • I have a ipod touch 8gb when i plug it in to charge it just blinks from the apple screen to the battery screen but will not charge what could be wrong it was fine yesterday?

    I have a ipod touch 8gb . When I plug it in to charge it just blinks from the apple screen to the battery screen what could be wrong?

    Maybe:
    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My brand new ipad mini will not take a charge from the wall or a computer. it often shows the plug icon in the battery regardless of when the battery stands in terms of charge. what up wit dat?

    >:(

    Basic troubleshoot
    (A) Restart iPad
    1. Hold down the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn off iPad.
    3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
    (B) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (C) Reset all settings
    Settings>General>Reset>Reset all settings
    (D) Restore iPad
    1. Connect your device to your iTune (computer).
    2. Select your iPad when it appears in iTunes.
    3. Select the Summary tab.
    4. Click the Restore button.
    Note: Data will be lost

  • My new ipad Mini will not sync with my contacts from my Mac?

    Please help, I have tried many things but nothing fixes that fact that I cannot get my contacts to sync from my Mac across to my iPad mini.

    I fixed my own problem - so excited...  On the iPad go to settings then mail, contacts, calendars opened icloud and turned on icloud on for contacts.  Re-synced iPad with Mac and *hey presto* all my contacts are there.

  • My iPad mini will not reboot what do I do?

    My iPad won't reboot what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1414 My new ipad mini does not allow me to switch between modes in the built-camera app. It is stuck on video mode. Can anyone advise?

    My new ipad mini will not let me switch between modes when using the built in camera app. It is stuck on Video mode. I am unable to take photos, although I could when I first used it. Could this be a fault with the pad or with the new 7.0.4 update? Can anyone help please?

    Have you tried to force quit the app? Double tap the home button. Scroll sideways if needed to see the icon and preview for the camera app. Flip that app up and off the screen to close it then single tap on the home screen preview or single tap the home button to exit the mode.
    Try your camera app again and see if you can switch modes.
    When you switch modes, you do have to drag the words, not just tap on the video word, if that makes any sense. When you try to go from video to photo, do you try to drag the photo word to the front?

  • IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

    iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
    Help would be appreciated.

    PhotogYogi wrote:
    I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
    By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
    Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

  • New iPad Mini is not connecting to Wi-Fi.

    I AM FURIOUS! IT IS CHRISTMAS AND MY BRAND NEW IPAD MINI IS NOT CONNECTING TO WIFI!
    Excuse me - I am a owner of a chain of computer repair stores.. I am not a amature. Thats my qualification.
    EVERY SINGLE DEVICE CONNECTS TO THE ROUTER.. iPad 2 iPad 3 iPhone 5 iPhone 4 iPhone 4s and my macbook pro.
    I DID EVERYTHING!   CLEARLY ALL FINGERS POINT TO THE DEVICE HARDWARE MALFUNCTION
    Reset the router, Installed a new router, Updated the iPad Mini software (5 times with restore) Changes the wifi password endless times, reset everything countless times.
    this disgusts me that APPLE would release devices with bugs in it. FIX THIS NOW.
    Sincerely, Your LOYAL CUSTOMERS!
    i'm furious i'm furious i'm extremely mad right now. i have nothing to say besides i am very upset...
    (NOTE! Bought my iPhone 5 the day it was released (expected bugs) since the day of release APPLE has replaced my iPhone 5  (7) times in only a few months. WHERE IS THE R&D GUYS?!~
    stilll mad...
    <Re-Titled By Host>

    This is an iPad user to user forum. Apple doesn't read or respond. We'll try to help you.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My Ipad min will not power up or start after being on the charger this morning.  Was working just need to be charged no nothing.

    My Ipad min was working fine this morning when I noticed it need to be charged along with my Iphone.  Put them both on chargers.  Now Ipad min will not power or come out of sleep mode.  tried pushing home botton and the sleep/awake button on the to right to no avail.  Any Ideas what to try next?
    Thanks
    Tom

    Standard troubleshooting...
    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.
    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    3. Remove all apps from Recently Used list...
    - From any Home Screen, double tap the home button to bring up the Recents List
    - Tap and hold any icon in this list until they wiggle
    - Press the red (-) to delete all apps from this list.
    - Press the home button twice when done.
    4. If still a problem restore with your backup.
    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
    6. If still a problem, it's likely a hardware issue.

  • My home button stopped working and now iPad mini will not turn.

    My home button stopped working a few weeks ago, and now my iPad mini will not turn on. I can't restart the iPad, and it will not pop up in iTunes. What can I do?

    Make an appointment with the nearest apple store and they will be able to replace it or give you directions otherwise. Hope this helps
    -24GHz

  • I can log into apple on my laptop but my brand new ipad air will not accept my password.  Help?

    I can log into apple on my laptop but my brand new ipad air will not accept it, what do I do now?

    Won't it accept it where? Did you go to Settings> iTunes & App Store>Apple ID, and sign in there?

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