My new iPad2 connects fine to the Internet but FaceTime cannot detect my connection. I have Wifi only. My password is correct. Any ideas on what to do? krish

My new iPad2 connects fine to the Internet but FaceTime cannot detect my connection. I have Wifi only. My password is correct. Any ideas on what to do? Krishna

Here is a support article about using FaceTime - troubleshotting steps included.
http://support.apple.com/kb/ht4319

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I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

HT201320 My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.

My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.

Hello echo1946
Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
iCloud: IMAP
http://support.apple.com/kb/PH2585
Regards,
-Norm G.

Hi can anyone help me, my daughters macbook will not pick up the wireless signal in her bedroom when me and my wifes iphone picks it up easy. any ideas to help please.A

Hi can anyone help me, my daughters macbook will not pick up the wireless signal in her bedroom when me and my wifes iphone picks it up easy. any ideas to help please.Andy

P.S i;ve heard a comment about the G5 case not being
great for wireless so the cards come with a plastic
antena that connects to the back of the machine - i
never recieved one of these - could that be the
problem?
Newer G5 PowerMacs don't require the external t-shaped aerial, earlier models do and that is probably the cause of the problem.
iFelix

My iPod touch will not allow me to connect to the itunes store when i use the internet but it will if i connect through my laptop

My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top

I have already looked on that link and it is of no help at all.
When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop.

I activated an iTunes gift card, my iPod showed the amount available ($15) and after downloading 2 songs all I had left was $.04. Any ideas on what happened to my funds or how I can find out where the rest of the money went?

I activated an iTunes gift card, my iPod showed the amount available ($15) then after downloading 2 songs my balance was $.04. Any ideas on what happened to the rest of my funds or how I can find out where the rest of my money went?

- Have youwent to yur iTunes account looked at your puchase history for purchases thant y might have forgotton?
- Maybe you had an unpaid balance before redeeming the card.
- Contact iTunes
Apple - Support - iTunes - Contact Us

Since I have arrived in south Africa I cannot send or recieve messages ,I was in the uk and Europe and had no problem ,I have tried to reset to no avail any ideas

Since I have arrived in south Africa I cannot send or recieve messages ,I was in the uk and Europe and had no problem ,I have tried to reset to no avail any ideas

What model iPod
Identifying iPod models
http://support.apple.com/kb/HT1353What iOS version (Settings>General>About>Version)
What computer OS and version? I suspect a Mac with OSX 10,5,8
Whart version of iTunes?
A Mac with OSX 10,5.8 should synce but not restore with iTunes version 10.6.3
iTunes 10.6.3
To restore you need iTunes 10.7 or later and that requores OSX 10,6,8 or later

My ipad2 appears to be connected to the internet, but I cannot connect..I keep getting Safari cannot open the page because it is not connected to the internet....I restarted the router and the ipad still no connection...my service is working properly

My ipad 2 appears to be connected to the internet(all bars are up in the left hand corner).....yet I cannot connect to the internet(Safari cannot connect open the page because it is not connected to the internet)
I unplugged my router for 30 seconds and restarted my ipad...still nothing
I really don't think it is my service because my laptop works fine...as I am using the internet right now
I only had this ipad for 2 days
Are there any suggestions that can help solve this problem?

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

TS4597 My airport extreme has had the latest update and now my mac can no longer find the base station. Everything else works fine on the internet but my mac loses connectivity constantly. This only happened after an update. Help...

Help!! The update on my airport is 6.3 I think. Shoot me!! I'm in graduate school and it's taking me all day to answer one discussion!!

Airport 6.3 utility requires ipv6 local link to work.
see http://support.apple.com/kb/TS4597
But older express may not show up even then. you need to install 5.6 utility so you can access them as well.
It is tricky but if you google around there are a number of methods listed. Here is what I do.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 My macbook is connected to the internet, but my iPad just stopped connecting. I have "forgotten" the network and restarted, and I have "turned off" the iPad. It still says it's not connected to the internet, but the wifi signal is strong.

My ipad was working, and then just said it wasn't connected to the internet. I have forgotten the network and rejoined, I have turned off the ipad (slid on the arrow), and still no luck. The macbook is working with no problem. Help.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Has anyone found a solution to error 2146893032? I am obviously connected to the internet but I cannot activate home sharing from my computer. Not my firewall..

I am trying to set up our Apple TV but we cannot activate Home Sharing. We keep getting error 2146893032. Please don't post the tutorial or troubleshooting guide. Been there already. We have also checked our virus software. Like another person who posed this question, obviously we are connected to the internet or we would not be able to post. This may reall be an iTunes issue but either way, I hope someone can help. Thanks

What are you doing to activate home sharing? Is it enabled on iTunes?
obviously we are connected to the internet or we would not be able to post.
You are connected, that does not mean ATV is.

I have no problem connecting to the Internet but I cannot send or receive email on my iPod

I can connect to the Internet on my iPod and do all it is supposed to do but cannot send or receive email. This only happened 2 days ago. What might be the problem?

Could be the Apple servers. Try later.

My MacBook pro connects perfectly to the Internet but it doesn't work?

I'm connected to my wireless network perfectly, but the Internet is not working with firefox, safari or chrome. I tried pinging google.com and the response was 4 packets transmitted, 0 packets received, 100% packet loss
This leads me to believe that it's a problem with the network ratherthan with my computer, but I'm not particularly computer savvy so I have no idea really

Ok, I have no idea what's up with it. My roomate's computer and my iphone work perfectly with the network's wifi but mine doesn't work at all. It works with the ethernet but the wifi doesn't. Any ideas at all?
I don't think it's a problem with my airport since it works perfectly everywhere else.

HT1338 I am connected to the Internet, but I cannot download an update because it says I am not connected. Pls advise.

How do I download an update when my computer says I am not connected and I am?

Where are you trying to connect from? Your profile shows IOS 6.0.1. If you are using an IOS device, you'd have a better chance of getting a good response if you posted on that forum.
If you aren't using an IOS device, more information would be helpful.

My new iPad2 connects fine to the Internet but FaceTime cannot detect my connection. I have Wifi only. My password is correct. Any ideas on what to do? krish

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