My new iphone 4 screen will not flig on the side when texting or watching video

the screen of my iphone doesnt flip on the side when till my phone like my other iphone 4 use to do this... i running 4.3.8
hope you know the answer

Try double-clicking your home button, and scrolling all the way to the left of the little bar that pops up at the bottom.  You should see iPod controls and an icon with a padlock in an arrow pointing in a circle.  Tap that to unlock the padlock.  Click your home button and try again.

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