My new iPhone 4S won't let me recieve/make calls or texts.

My new iPhone 4S was delivered to my house this morning and I put in the SIM card and left it off for an hour...an hour or so later I turned it back on, set it up and it said that I was connected to my network (3) and that I have full signal. However, my phone will not enable me to receive/make calls or texts and everytime I go to call, this error messages pops up: "Sorry, you've not been given access to this service" and immediately ends the call. Also, everytime I switch on my iPhone, it says in the corner that I'm connected with my network and next to it will appear a small UK but it will go away in a second. Ive also looked on my settings for the iMessage but it keeps saying it's waiting for activation. I don't understand what's going on with it :/ Please help me, thanks so much.
Kayleigh

T-mobile is not supported. http://support.apple.com/kb/HT1937
Talk to them about if they have a workaround.

Similar Messages

  • My new iPhone 5 won't let me log in my Apple ID to use FaceTime and iMessage

    O Just got a new iPhone 5 I tryed loggong in to my apple id to use facetime and iMessage it will not connect I have tried using wifi and my service help

    Howdy Cedigiam,
    Thanks for using the Apple Support Communities.
    From your post I understand you're receiving errors when trying to activate iMessage and FaceTime on your iPhone.  To help resolve this issue, please follow the steps in the article below.
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Take care,
    Alex H.

  • Iphone 5 freezes and crashes, won't let me into my calling or texting. How do I fix it?

    I have had my IPhone 5 16GB for just over a year now, and it's never had these problems before. Recently my phone started freezing when I went to kill apps, then it started freezing on all my apps, and after it freezes it restarts, but when it restarts it won't let me into my phone, so I have to restart it myself. And now I can't even get into my texting OR calling. No calls are coming through to me, I can't dial out, I can't see any of my text messages, and I can't even send new texts from my contacts. I tried everything! I have tried resetting the home button, I have tried restarting my phone by holding down the power button and home button at the same time, (this is the only way to unfreeze my phone, but it only lasts maybe 5 minutes) and I have even connected my phone to the computer and tried restoring it, but nothing has worked. How can I fix these issues? I need to be able to make calls and receive them too. Is there anything I can do to fix this? Or is it time for a new phone?  Also my battery life is very bad, it dies very fast. I also have 3.1GB of storage on my phone as well. Today ( Dec 9th, 2014) I also update to the most recent software, 8.1.2. and the problems are still there.

    If the phone does not work if you set it up as new device, without using any backup afterwards, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place, or call Apple Support, they even can test your device online.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    iPhone - Contact Support - Apple Support

  • Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it

    Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it so anyone can help me with it or can i put another apple id to it without putting the first password?THANKS FOR YOUR HELP.

    Then call AppleCare and talk to someone in account security.

  • My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?

    My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?

    Hello Bricky2013,
    The following article has some useful tips that can help stabilize your iPhone.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • Iphone 5s won't let me delete a song, and its a christmas song that I don't want on my phone.

    I don't understand why the Iphone 5S won't let me delete artist, instead I have to delete each song. Does apple know how annoying that is? Espcially when every frickin song  Glee has ever reease goes on my new phone. I already hate this phone and i just got it yesterday. I'm done with Apple, they need to get there **** together.

    You purchased it originally, and so it remains. I have two albums which I now don't want. I called about it before I got my 5s and was told there was no way, because it was a purchase I made. When I got my 5s I was hoping I could get rid of them, but you can't. They don't want people's music to disappear and then want it back. It is frustrating, but they feel they are helping people.

  • HT3529 My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

    My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

    jengrz wrote:
    My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
    TechCrunch posted a solution today that applies to this problem, I think.
    Go to: https://supportprofile.apple.com/MySupportProfile.do
    Click your old iPhone and "unregister" it.
    More info here:
    http://m.techcrunch.com/2012/01/05/i...d=tc_home_art&

  • My iphone 5 won't let me send or receive picture messages

    My iphone 5 won't let me receive or send picture messages

    Contact your carrier. You probably do not have MMS provisioned on your account.

  • My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. Solutions?

    My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7.  There's just a thing that pops up and says that in order to activate banners and push notifications I have to connect the app with iTunes. The thing won't go away no matter how many times I push ok, and it doesn't give me another option. Solutions?

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
    I hope this helps, because it was incredibly frustrating. Good luck!

  • I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

    I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • My brand new ipod touch won't let me download apps.

    My brand new ipod touch won't let me download apps.  I put in my password and then get a screen that says "Download Now".  I can't press the okay button to start the download.  What should I do?  All of the other buttons on the screen work, so I don't think it is broken.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.

  • The new i photo won't let me manually sort my own photos. . . a must have for my business!  can i revert to the prior i photo, or???

    the new i photo won't let me manually sort my own photos. . . a must have in my line of work!  can i revert to the old i photo, and if so how?  if not, what are my options?

    I have no idea what you are doing - folders in iPhoto do not hold photos - they only hold other folders or albums - and albums can be sorted manually - and again have no idea what you mean by you hade to "minimize the size" - adding photos to albums has nothing to do with their size
    iPhoto is really easy - but does have a learning curve - under the help menu there is an iPhoto help section that contains several very good videos to helo you get started with learning iPhoto - the owuld be well worth the time to watch
    LN

  • New iOS7 update won't let me restrict iTunes radio/images for my kids. Help?

    The new iOS7 update won't let me restrict iTunes radio/images for my kids. I've never had this problem with Apple before. I've always had the ability to restrict the iTunes store, and anything else I needed to restrict. I'm not a religous nut, I just don't want my kids looking at some of that stuff. I'm really disappointed with this feature. If anybody has any help I would appreciate it! Switching music to clean only blocks music, not album covers and artist pictures. I've always loved the parent friendly features of Apple. I hope they fix this soon! My family loves Apple, and I don't want to have to switch!

    Hi. Yes I've looked all through restrictions and there is nothing that will block it. This is weird. Apple usually always thinks of this stuff. Usually they provide ways to both choose a parental level or block it from being used all together. I can't do either. On some of my devices I want to restrict what I'm seeing/hearing from iTunes radio but on some I want to block it all together. I've been all through restrictions and there is no option for either.

  • Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

    Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

    You need the serial number from the older version from which you upgraded.
    Error: "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

  • My new replacement iPad won't let me open iCloud or iTunes

    My new replacement iPad won't let me open iCloud or iTunes so I can't get any of my purchased apps

    Why can't you open them?  What happens when you try?

Maybe you are looking for