My new iphone 5 will not ring. have done soft reset and taken out the sim card and put it back in. very frustrating

my new iphone 5 will not ring. have done soft reset and taken out the sim card and put it back in. very frustrating

Did you check the side control and make sure it isn't on mute.  Up for ringer down for mute.

Similar Messages

  • Can a thief take out the sim card and use phone like new?

    I recently left my phone in a public bathroom and when I went back it was gone. So I believe someone has taken it and has turned it off. I am using Find my iPhone but the person has not turned my phone on in 3 days. I'd like to know, what could he/she possibly be doing to my phone? Could she have already taken out the sim card and started using it like a new one? Is that possible? Everyone says that it becomes a useless brick after you go through the procedures of locking it and putting it on lost mode but there is a way around it right..otherwise, why would people steal them?

    If the iPhone has iOS 7, you set up Find My iPhone, and there's a screenlock passcode, then the iPhone is unusable to the thief or anyone he sells or gives the iPhone to.
    http://support.apple.com/kb/PH13695
    The thief could have restored the iPhone which would cause it to no longer appear in Find My iPhone in iCloud, but it won't be usable. People steal them because either the thief is ignorant about Activation Lock, or they depend on buyers looking for a deal will be ignorant, which if you look at the many posts here from people who've bought an iPhone from a stranger and encountered Activation Lock is proof that such ignorance still abounds.
    Regards.
    Message was edited by: varjak paw

  • After updating to 7, now says that the sim card is missing? Have taken out the sim card several times, but it does not helps.

    After updating to iOS 7.0.1 ( I think it was, could also be iOS 7.0.2), now says that the sim card is missing? Have taken out the sim card several times, but it does not helps.

    See if this helps: http://support.apple.com/kb/TS4148

  • I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I cahnge out the sim card, and is there anything else that I need to do.

    I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I change out the sim card, and is there anything else that I need to do?

    Ignore the other post (the one from Brendan), he has no idea what he is talking about.
    Read your manual (you have a bookmark to it in Safari on your iPhone or put iBooks on your iPhone and download the manual from the iBookStore) and it will show you how to remove the microSIM from your iPhone. AT&T is not tourist friendly and does not offer a pay as you go plan for visitors with an iPhone. If you are going to be here for a short time you can probably buy a pay as you go microSIM and use it before AT&T notices, if it is going to be for a long time that won't work.
    There is a 3rd party company that will sell you a microSIM that will work with AT&T but they are pretty pricey.
    Finally, you can get a pay as you go microSIM from T-Mobile to work with your iPhone but you will only have EDGE data speeds.
    Message was edited by: deggie

  • After i update my mobile sim card its not working i got message from apple to change the sim card and i cant change it please i want fix the problem

    after i update my mobile sim card its not working i got message from apple to change the sim card and i cant change it please i want fix the problem

    Yes, the message is self-explanatory. You need a carrier who supports Apple's activation policy for an iPhone.
    iPhone: Wireless carrier support and features - Support - Apple

  • When i make a call or someone calls me they cannot hear me but i can hear them, i have reset the phone and taken out the sim - help please x

    So if someone calls me or I call them I can hear them but they are unable to hear me, I have reset in settings, turned it on and off, taken out the sim and still this has not worked, please can someone advise x  Many thanks

    Try a reset:
    Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

  • Can the new iPhone 5s bought from US be use in Asia by changing the SIM card?

    Can iPhone 5 bought from US use in Asia by changing the SIM card?

    an UNLOCKED ( only from Apple ) iPhone 5 will work on 3G but unlikely it will support 4G in your country
    http://www.apple.com/iphone/LTE/

  • I don't see no place to put the clip and take out the SIM card on iPhone 4,where and how I open the phone?

    I don't see no place on the side of the phone to put a clip to change the SIM card ....where is the place to open the SIM card?

    If it is a CDMA iPhone there is no SIM tray.
    The non-CDMA iPhone has the SIM tray as below...

  • My new iphone will not ring...

    while in auto-lock mode. silencing switch in correct position and vol all the way up. Rings fine when phone on

    I had exactly the same problem. Only soultion is to either wait for the next update, which may or may not fix the issue, or do like I did and take the iphone back to the AT&T store and pay the exchange fee of $30+ bucks and get a new iphone. You could also send it back to Apple to have them repair it. This simply cannot be fixed any other way.
    Sorry friend.... I was cursing Apple after my VERY FIRST experience with one of their $300+ gadgets.

  • If an Iphone4s is stolen, and the person took out my SIM card and restored it to factory settings, can my service provider still track it? I don't know my IMEI number if that is needed

    someone stole my friend's Iphone4s today, and I want to know if it can be traced if the person took out the SIM card and restored it. I also want to know if her service provider can block the phone from use if there is no SIM in there and it is restored. thanks.

    It cannot be traced. The service provider can block registration of the phone if it is a US carrier based on the IMEI. If you have the serial number Apple can tell you the IMEI. However, many stolen phones are shipped to other countries, where IMEI blocking for phones from other countries may not be honored. And a sophistcated thief or fence can change the IMEI.
    If your friend did not have a passcode lock on the phone they should immediately change all passwords for email, twitter, facebook, bank sites - essentially anywhere that they use a password. Even if the phone had a passcode lock it is safer to change the passwords.

  • HT4623 My husband just did the update for his iPhone 4, his phone is frozen with the iTunes page and a usb cable across the homescreen. He's tried holding down all the buttons all at the same time. can't shut it off. popped out the sim card, won't charge

    We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.

    If it's not being recognized while it's in recovery mode in your itunes, try this
    plug the phone into the usb attached to the computer
    hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
    When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
    then say 'ok,' select 'restore,' and say 'restore and update'

  • New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    Hello Tyeary7,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Have a nice day,
    Mario

  • HT5569 My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

    My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

    If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.

  • IPhone will not ring if locked even when Do Not Disturb is not on. Even when the sound toggle on the side is not red.  This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF.

    iPhone will not ring if locked when when Do Not Disturb is not on and the phone is not on silent (button on side is not red).  This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF.   I've tried wiping the phone and reinstalling from a saved copy but of course the problem comes back because the problem is inherent in the save.   There are two options under "Silence" at the bottom of the Do Not Disturb preferences.  "Always" or "Only when iPhone is locked".   Those are the only two options and I want neither.  No amount of deselecting will work.  It forces you to pick one.  
    Does anyone have a solution given that I've better explained the problem? 

    The settings at the bottom of the Do Not Disturb page do not matter if you have the switch for Manual turned to off, or the Scheduled turned to off.
    When the phone is unlocked, if you try to raise the volume of the ringer, what do you see on the screen? Does it say ringer, do you see the word headphones anywhere?

  • My iphone will not ring with an incoming call or an incoming text

    My iphone will not ring with an incoming call or an incoming text

    Hello tmacmillin,
    Thank you for the question.  It sounds like there is no sound with an incoming phone call or text.  Have you checked to see if Do Not Disturb was accidentally enabled?  You will see a "moon" icon in the status bar if it is enabled.
    You can disable Do Not Disturb in Settings > Do Not Disturb or in the Control Center as described in the following articles:
    iOS: Using Do Not Disturb
    http://support.apple.com/kb/HT5463
    iOS: Understanding Control Center
    http://support.apple.com/kb/HT5858
    If you are not hearing any sound from your speakers, I suggest reviewing the following article:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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