My new iPhone 5s is stuck in recovery mode

My new iPhone 5s is stuck in recovery mode after I tried to update it from iTunes yesterday. What should I do to get it out of recovery mode?

if you restore the iphone you will have a brand new phone andit will start working normally but you will loose all your information and data on the phone, i have the same problem i dont wan to loose all  my pictures, and i called and they told me that if i go to an apple store they will do the same thing i can do from my laptop. im stuck and i need help :/

Similar Messages

  • Brand new iphone wont update, stuck in recovery mode

    So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message.  After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen.  I then put my phone in recovery mode - no results.  I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone."  Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

    Hello rph30,
    Thanks for using Apple Support Communities.
    First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Then ultimately go through the recovery process:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Take care,
    Alex H.

  • HT201210 iphone 5 is stuck in recovery mode after downloading new apple software, does anyone know how to fix this ?

    My iphone 5 is stuck in recovery mode after downloading new apple software, does anyone know how to fix this I keep getting error message 3014 ?

    i dont know but you went through all of this
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • My iphone 5 is stuck in recovery mode

    My iphone 5 is stuck in recovery mode.
    Last week i took my iphone 5 to the genius bar as it kept powering off randomly. The technician recovered my phone and instructed me to do so if the problem happens again. The technician informed me that if the problem conitued to occur, I would have to swap my phone for a new one under the 1 year warranty. Of course, on my first day of traveling on a two week work trip, my phone began powering off randomly. Upon plugging into the USB on my laptop, itunes recommended the recovery. I began the process and now my itunes reads, "waiting for iphone" after downloading updated software & extracting it. The screen on the iphone displays the apple logo and an empty status bar. This has been this way for 8 hours.
    There is no genius bar near my work trip. I have 12 days remaining here with no phone. What can i do?
    -Teddy

    I was able to execute this process, but it still did not complete. Itunes finally went a couple of steps farther in the resotre process. It went from "extracting software" through its different phases and stopped at "verifying iphone restore with apple". It acts as if it completed the verify and then before going to the next step, it just pops up a prompt saying, " This iphone cannot be restored (error 9)".
    I have repeatedly received error code 2009 until i executed this process. Seems like this was an improvement though.
    Thank you and anything else???

  • My iphone 5 is stuck in recovery mode after battery change?

    my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.!  i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,

    Hello Andyoneill9,
    It sounds like you are trying to restore your phone but keep getting an errror message 3194. I want to recommend the troubleshooting steps from this article named:
    Error 3194 or "This device isn't eligible for the requested build"
    http://support.apple.com/kb/ts4451
    Resolution
    Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
    Check your "hosts" file
    After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
    If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
    In the Finder, choose Applications > Utilities.
    Open Terminal.
    Enter this command and then press Return:
    sudo nano /private/etc/hosts
    Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
    Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
    Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
    Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
    Restart your computer.
    Try to update or restore your iOS device again.
    This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • My iPhone 3g is stuck in recovery mode. When I connect to iTunes to restore it shuts off with only 4 mins. left. How can I fix this?

    My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?

    unhappy@apple wrote:
    but t say's that it will delet all the my stuff i have on their, can i get some other way?
    Not if it is in Recovery mode.
    -> http://support.apple.com/kb/HT1808
    You can restore from backup.
    -> http://support.apple.com/kb/HT1766

  • Iphone 4s is stuck in recovery mode

    My iphone 4s is stuck in recovery mode, I've already upgraded to 6.0 software

    Same here. As i started upgradation from the iphone through wifi it showed the itunes icon with the usb . As i connected to itunes, it said the phone is in recovery mode and needs to restore. I let it restore and it prompted to update to the latest software. It took a couple of hours to download ios6 through itunes but at the end it showed error 1403. And the phone remains on that same window with the usb/itunes icon on display. I'm at a fix. What should i do?? Please Help!!!!

  • My iphone 3gs is stuck in recovery mode. i have tried to restore using itunes but it ends with a message saying there was an error and couldnt be restored

    hi  desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored...  originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • My iphone 5 is stuck in recovery mode loop for 3 days, can i recover my data before restoring the phone?

    My iphone 5 is stuck in recovery mode loop for 3 days, how can i fix this? I have attempted to reboot by pressing the home and power key at the same time. I have also tried to put in DFU mode and then plugin to my Mac and computer is not recognizing device in itunes.

    i have icloud setup - but my computer broke so i could not plugin to backup to iTunes

  • Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!!

    Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!

    This writeup comes from the article referenced below it:
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

    Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
    repeatedly tried from diffierent computers and the same error code pops up (error -1)

    That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

  • My iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    Hello richardayoub1,
    Thanks for using Apple Support Communities.
    If your iPhone is in recovery mode, you will need to restore it with iTunes. 
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Take care,
    Alex H.

  • HT3529 My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    I just went through this yesterday and because i am no where around my computer i lost everything and now my battery drains very fast...you are going to have to recover your phone  i hope you have everything backed up and are next to your computer...if you are push and hold your home button and plug into PC at same time and continue to hold the home button untill you see your USB on your pc screen light up (depending on what type of pc maybe i dont know what you have)
    push home button
    Plug into pc usb
    usb on pc screen lights up..let go of home button
    follow instructions for restore/sinc
    hope it helps

  • My iPhone 4S is stuck in recovery mode during Update to 5.0.1

    As above, my iPhone 4S is stuck in recovery mode during Update to 5.0.1
    The itunes software just keeps cycling and trying to restore then restore failed, iPhone is stuck with the sync to iTunes symbols, and I don;t seem to be able to get it out of recovery mode.
    Almost wish Ihad my old HTC back ..
    Any one any ideas please?

    Hi there try restoring ur ifone using a different PC.
    i did face similar problem using my old ifone4. and no sooner did i try recovering using my office laptop.. it did work fine
    try it out

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