My new iPhone 5s is taking more grainy picture than my 4s.

I tested out the camera at my daughter's soccer game yesterday. Everytime I would zoom in to see the details on the pic, GRAIN! ***?!? I am wondering if I have a faulty camera?

Hello Mary,
Congratulations on your new iPhone 5s!  I recommend following steps 3-8 below for the issue you described:
Camera isn't functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • TS4036 I have been restoring the backup into a new iphone for a week. My pictures do not get restored however. Is there anything I can do?

    I have been restoring the backup into a new iphone for a week. My pictures do not get restored however. Is there anything I can do?

    Not unless the phone was backed up to the icloud or in iTunes at some point. I know you said it's crushed but can it be connected to a computer? If so you can still back it up in iTunes and then when the new phone comes use iTunes to restore that back up on it.

  • Why does my new iPhone 5s keep taking me back to the Hello screen after I restore instead of home screen?

    I've just plugged in my brand new iPhone 5s into iTunes to restore all the info from my old iPhone 4 onto it but instead of coming up with the homescreen with the icons it just brings me right back to the Hello screen and walks me back through the first few questions for Setting Language, Selecting Country, and Choosing a Wi-Fi network and then finally to Set Up iPhone and I select the Restore from iTunes Backup.  At that point iTunes gives me the selection on their screen and I restore from backup.  I see the Homescreen for a second and then it goes through the whole thing all over again.  What's happening?

    Are you sure it isn't just going into standby mode, if you touch the screen when it goes black does anything happen?
    Perhaps a recent software update has reset some settings.

  • My new iphone 4 will not store ay pictures I take. How can I fix this?

    how do i get my pictures to save to pictures on my iphone 4

    Disable all Anti-Virus software & Firewalls & try again.

  • I'm trying to restore and back up my iPhone 4 it's taking more than 45 hours. What should I do?

    I have been trying to restore and back up my Iphone which i have just updated and I wanted my apps, contacts, messages,etc,. all back on my iPhone but its taking more than 45 hours and it's only 16 GB. I have really important contacts that I need to have in my phone but it would take weeks to get them back one by one without using the back up.

    As has been said, you may have a corrupt backup on your computer. However, if it is a Windows computer you may also have a corrupt socket layer in Windows. So first try this (after canceling the backup):
    Open a command window with Administrator privileges and type:
       netsh  winsock  reset
    then reboot your computer and try again to do a backup (right click on the phone's name in iTunes and select Backup from the floating menu).
    If this doesn't work you will have to delete the existing backup. Go to iTunes preferences, Devices page.
    Note: If you have a Mac first try restarting it, launching iTunes, and back up as described above.

  • HT1766 I just bought more icloud storage from my new iphone but want to back up my old iphone. Is this possible

    My iphone has not back up since oct b/c I was out of storage space. I cracked my screen and got new iphone. I bought more storage using the new phone. Can I backup my old phone now before sending it back

    Sure, as long as you use the same Apple ID/Password.

  • How do I copy my Blackberry contacts lists to my new iPhone 4s?

    I'm about to acquire a iPhone 4s and would appreciate guidance on copying my Blackberry Bold 9700 contacts lists to my new iPhone. Is there a quicker way than copying the contacts to the sim card on the BB and importing them to the iPhone?

    Transfer them to your computer and import them to Address Book (Mac), Outlook, or Windows Address Book, then sync them to the iPhone.

  • Iphone does not sync more than 3 mobile numbers with outlook

    as title says: iphone does not sync more than 3 mobile numbers with outlook.
    when i have a contact in iphone and i add more mobile numbers than just one, they do not pass through to outlook 2007. i realize this is because there is no room in outlook for more than 2 (if i remember correct) mobile numbers,but is there a workaround?

    I've got the same problem but with a "4 number" limit. Many of my outlook contacts have more than 4 numbers associated with them but the iPhone contacts app only shows/syncs 4 numbers. Any way to increase this limit on the iphone?

  • I cannot select the last iPhone backup for a new iPhone restore

    why
    i cannot select the last iPhone backup for a new iPhone restore?

    Hey quarterback45,
    Thanks for the question. This usually occurs when your new iPhone is on a earlier iOS version than that of which the backup was created with:
    iOS: Unable to restore from backup of a newer device
    http://support.apple.com/kb/TS3682
    Thanks,
    Matt M.

  • Can not download photos from new iphone 4si

    Ever since I got my new Iphone I can no longer download pictures from the phone to my Iphoto on my MacBook Pro?

    Message I get: "Iphoto has detected inconsistensies in your library. - Cancel / Repair". No matter which option I take.  I get second message:"Iphoto cannot import photos because there was a problem downloading an image"
    Never had any issue with my 3G phone.

  • Can I get my photos from my computer to my new Iphone

    I just got a new Iphone 4 and want to move pictures from my computer to the phone can I do that?

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf page 117.

  • I did backup to new iPhone cause I didn't have wifi available - Can Apple send me my pictures

    I did a backup at 7:45 yesterday
    On wifi
    Got home with no wifi - did backup & put my Apple ID in as same
    On a new iPhone setup
    Can Apple recover my pictures & music to me ?

    Did you already check this troublshooting article? iPhone 4 and iPod touch (4th generation): Using FaceTime

  • FM Transmitter in new iphone

    Why is there no FM Transmitter in new iphone 3G S, and is it better than Nokia N97?

    Of course, those all use the 3G network when not near wi-fi and run the battery down. Also, they don't work if there's no cell tower nearby (yes, some of us still go places where there isn't a cell tower within 50 miles and are still amazed to find gasp FM signals). I'm not saying an FM receiver is "must have," but it's definitely not "pointless."

  • New MacBook Pro - lot less hard drive space than Powerbook G4 -

    I very successfully used migration assistant to move all files and settings to my new MacBook Pro from my old Ti Powerbook G4 (550). The Powerbook shows 50 GB available, whereas my new notebook shows only 35GB available - both having a 80GB hard drive. Does the new notebooks use that much more hard drive than the old ones? Or is there some cleaning up I missed. Thanks.
    Macbook Pro 1.83   Mac OS X (10.4.6)  
    Macbook Pro 1.83   Mac OS X (10.4.6)  

    sort of on topic... I have the 120gb drive in my MBP and I have already filled it up. I have the same programs on my 80gb powerbook, but the universal versions take up 2 to 3 times the space. Its very frustrating! I wanted to edit video on my MBP, but because Final Cut is soooooo much larger now than it was before I only have 12gb left on my hard drive. I tried removing some of the excess fluff... Help files and sample projects, but the increase in size is due to many more fonts and templates and other things that I could use. I would like to get and external drive to store my media, but without a firewire 800 the connections are kind of slow. The question is... Is there a way to either change my hard drive to a larger one or have a mobile external hard drive that i can connect through ethernet or express card that runs on battery. I am open to any other ideas or suggestions. Thanks
    PS are there any good programs to help get rid of excess stuff like idvd etc... or should i just use spotlight and dump them into the trash? being a former PC person i'm always a little afraid to throw anything installed away because i've had some serious problems in the past after trying to rid my computer of programs.

  • My iphone storage is full due to my large photo library. As I want to go on taking more photos, if I back up my phone to icloud, can I then delete all my photos from my iphone to make room for new photos?

    My iphone storage is full due to my large photo library. As I want to go on taking more photos, if I back up my phone to icloud, can I then delete all my photos from my iphone to make room for new photos? Or will the next time I back up lose all those previously backed up as it is a 'new' set of data?
    I just want to find the easiest and safest way of not losing all my photos while being able to take more than my iPhones storage worth as it is already full - can someone help me please? I thought icloud was the solution to not uploading my photos to the mac but I'm not sure if the way it's going is working and don't want to delete photos or lose my phone and then find out what I'm doing isn't actually storing my photos permanently. Thanks

    Hey EmilyEliza,
    As you are clearly aware, it is important for you to have backups of your important data, including all of these photos you are currently keeping on your iPhone. While it is possible to use iTunes or iCloud to do backups of your iPhone, the problem becomes how to access those backups if you have deleted the photos from your iPhone. Once you have done the backup and then removed the photos from the iPhone, the only way to access the photos is by restoring the backups to the phone. See this article for information about backups made from the iPhone -
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
    If you want to easily access the photos once they are off of the iPhone, another approach to this would be to import your photos from the iPhone into an application on your Mac, such as iPhoto. To learn how to do this, use the steps in this article -
    Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
    Once those photos are on your computer, it is still important to back up those photos to somewhere else, so you can be sure of their safety before removing them from the iPhone. Your Mac’s Time Machine application is one method of doing this -
    Mac Basics: Time Machine backs up your Mac - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L

Maybe you are looking for