My new IPhone 6 will not receive a call from my wife's phone

I have a new IPhone 6. It will receive and ring all calls except from my wife's IPhone 5?
Her number is not blocked.
Any help?

Can your wife make phone calls to others? If her number is not blocked on your device, there is no reason you should not receive a call from her, unless she cannot make calls to others. A block would be the only reason you should not receive a call. Check with your carrier to make sure there is no restriction on their end.

Similar Messages

My iphone will not receive/send calls or texts when my computer is on? Help?

Recently I've noticed my iphone is having reception problems while I'm in my apartment. I've noticed that when my computer is on, my iphone will not receive or send any texts or calls and has problems connecting to the internet. This is a pretty new development, I've had my phone for years with the same computer and no problems before. Any ideas?

Your computer and iPhone 4 are two seperate elements really using different connections.
i.e your computer will probably use your router to connect to the internet where as your iphone uses your mobile phone carrier to send and receive texts and calls.
So its pretty difficult to judge how they can effect each other. You try resetting your router, but ive never heard of anything like this happening before...

New iphone and not receiving some calls and txt's....Y???

I just got the phone yesterday and they put a new sim in the phone. Immediately began to work and used it for most of the day with no problem. Then around 5 started not receiving texts back from people and also not receiving phone calls. Now the texts come in very late. Anywhere from 10-30 minutes after they have been sent and the phone calls are heading straight to my voicemail and not even ringing. I need help! Is this a hardware problem on the phone? Sim problem with ATT? HELP!!! Thank You!

You'll need to contact ATT about this. They handle the voice and text portion of the phone.

My Iphone 4 will not receive email when connected to wifi,works fine on 3G

My Iphone will not receive emails when connected to wifi,works perfect on 3G

Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
After reading your comment it has actually been since I have updated my phone.
I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
Thanks ;-D

Iphone will not receive emails

I recently changed my password on both my yahoo account and itunes account. i have an ipad and an iphone. My ipad is receiving emails under my old password, and my iphone will not receive emails under the new or old password. when I try to enter password for email under setting on iphone, it gives me the message that the yahoo server is unavailable. again, my ipad has no problems receiving emails nor does my wife on her iphone.

I don't have any other email accounts on my phone and I don't get any type of error message. It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system. I haven't made any changes to my account. I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.

New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Have a nice day,
Mario

HT5569 My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.

Just got my iPad and when syncing photos will only sync recent photos taken on iPhone - will not sync any photos from my albums or events despite selecting all events

Just got my iPad and when syncing photos will only sync recent photos taken on iPhone - will not sync any photos from my albums or events despite selecting all events or even when i select specific events or albums.

What is the file name of the video(s) you want to sync?
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
 Cheers, Tom

HT201210 My iPhone will not update or restore from iTunes. It's frozen

My iPhone will not update or restore from iTunes. It's frozen

You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
If you have a backup you can restore your contents by following this article
http://support.apple.com/kb/HT1414
Good Luck!

I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls

I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls whn my phone is locked even as i can receive calls on HTC

Hi,
This is an official representative of Viber Media.
Unfortunately we cannot change this feature due to Apple's restrictions. :/
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber

New iPhone will not connect to iTunes Store. Not able to activate

I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
Has anyone experienced the following problem?
When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
Anyone have a similar problem?

2 things
one they will overnight you the box and give you a overnight box to send to them (fedex)
two call them back they will also overnight you a free iPhone loaner for the next few days if you ask

New iPhone 5 not receiving (some) iCloud email

Hi all,
I know there have been other related issues with iCloud mail, but mine is very specific. I have a brand new iPhone 5 (my very first iPhone!). I'm having problems with the phone receiving any iCloud based emails when sent from other than my own Macbook Pro or the iPhone itself. Here's the specifics:
My iPhone5 will not receive any iCloud based e-mails coming from any computer or phone EXCEPT my Macbook Pro and the iPhone5 itself.
I can send e-mails to my 3 iCloud related e-mail accounts from my Macbook Pro, and the iPhone will receive these e-mails. The Macbook Pro computer itself also receives these e-mails. Also, e-mails sent FROM the iPhone5 using those addresses are received by the iPhone5 itself AND the Macbook Pro.
If e-mails to any of these 3 e-mail addresses are sent, apparently, from ANY OTHER computer or phone (i.e. a computer or phone other than my Macbook Pro or my iPhone5), the iPhone5 just doesn’t get those e-mails. E-mails sent to the above 3 addresses from other computers/phones ARE received by the Macbook Pro.
Oops, I have an update. I appear to now be getting emails to the .mac account (which is one of the iCloud emails), but those are coming from outside locally. The emails that my wife sends to me from her phone (not an iPhone, but we are both on Verizon) don't show up on my iPhone. Neither are emails from my son, who also has an iPhone on Verizon showing up on my phone. It was beginning to sound like a possible Verizon problem, except that my wife's computer has nothing to do with Verizon...we are connected to the Internet by Cox Communications. This is getting more bizarre all the time!
Can anyone help me? I have an appointment at the Genius Bar this coming weekend, but I'd like to fix this before then...

Hi there. When I send emails form my Macbook, yes, all the emails are in my Sent folder. I asked my wife to send me an email from her phone again this afternoon, and again, it dod not show up on my iPhone. I logged into my iCloud account, and in this case, the emial she sent just happedn to end up in the JUnk folder on the iCloud. I think this was just a freak, though, as she was using nonsense in the subject line, just to send me something, so the iCloud thought it was junk. However, when I moved the mail to the inbox on iCloud, the mail showed up on my Macbook, but still did not show up on the my iPhone. So, problem still exists.
As far as removing nad adding account, I triued that several times yesterday with Apple support on the phone. No benefit to this, unfortunately.

IPhone will not receive videos

My IPhone receives text maeeages without difficulty but will not receive videos. Any suggestions how I can remedy this problem?

Contact your phone carrier and see if your provisioned to receive MMS.
If you are check to see if MMS is turned on in settings.

My new Iphone will not start up, when I go to charge it all it does is beep every 2 seconds

My Iphone will not come on, all it does is beep every 2 seconds.

Have you taken any troubleshooting steps?
Start by resetting your iPhone, hold both power and home buttons together for 15 seconds until the Apple logo appears, then let go and wait for iPhone to restart. You will not lose any information.

When I finish a call iPhone will not hang up call

When I make and receive calls the phone will not hang up when I end the call. I have reset phone and resynced and still have this problem. Any suggestions will be appreciated.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My new IPhone 6 will not receive a call from my wife's phone

Similar Messages

Maybe you are looking for