My new iphone froze while verifying my e-mail address...it will not shut down...help?!

my new iphone froze while varifying my e-mail address. It will not just down or do anything...did i get a lemon?
please help!?

I tried ti shut down and The...: Apple Support Communities

Similar Messages

  • My phone froze and will not shut down when I updated the iphone

    my phone froze and will not shut down when I updated the iphone with the new software
    <Re-Titled By Host>

    Hi there bebe_meza,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    -Griff W.  

  • Iphone 4s will not shut down.  Constant reboot unless powered.  I have done a full restore (losing half my apps) that helped for a while but now back to the same problem

    My iphone 4s will not shut down?  Please help??

    Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device.  Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

  • I-phone 4 froze after an update, will not shut down and sends all calls to voicemail. Apple logo is the only screen that I get, is there anything I can do?

    I-PHONE 4 FROZE AFTER AN UPDATE, WILL NOT SHUT DOWN AND SENDS ALL CALLS TO VOICEMAIL, IS THERE ANYTHING I CAN DO?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1414 iPhone 4 will not shut down

    I am trading in an old iPhone 4 for a new 5S. I have reset the phone to its original settings, now phone will not shut down. When I hold the power button it shows me slide to power off and it appears to shut down, but then it reboots again. When I hold down power button and home button it reboots it but still won't shut down. I have read about plugging it into computer to upload it, but new iPhone 5 is already set up on the computer.
    Any suggestions?

    This is caused by short circiut of the iPhone charging port. Clean the iPhone charging port very well with toothbrush and small amount of Isopropyl Alcohol. If this does not fix it, the replacement part is the charging port assembly with flex cable, lower mic, and home button flex connector, all a single less than $10 part.

  • New Macbook Pro will not shut down.

    Hi,
    So I just got a new Macbook Pro four days ago from the Apple store and I'm already running into a little bit of trouble, that being my macbook will not shut down. Once I open the shut down window, the normal countdown that comes with it usually will not appear and I am incapable of clicking the shut down button. I have not downloaded anything onto my mac besides Microsoft Silverlight, Adobe Flashplayer, and a pdf document of my receipt from the apple store. I have burned some of my music CDs into itunes and browsed the web (nothing fishy; just some shopping, movie streaming from netflix and youtube, and reading articles online published by universities). Should I take the computer to the Apple store or is this something I can fix on my own?
    Thanks so much

    If I were you I'd take it back to the Apple store and let someone at the Genius Bar take a look at it. The worst case is you made an extra trip, but at least this way you can exchange it immediately if there's a problem. You only have a 14 day window for this, might as well take advantage of it.
    The only other thing I can suggest is to open the Force Quit option from the Apple icon in the upper left corner. See if there are any apps that show Not Responding. If there are any like that, force quit them then try to shut down.

  • While on Macbook Pro went to line bars now will not shut down and the only thing on the screen is the line bars. Help

    While on mac the screen went to line bars and now that is all that you can see. It will not shut down. Pulled battery ans left it out for 3 hours. put it back in and it is still on the line bars.

    http://support.apple.com/kb/HT1808

  • Macbook will not shut down (bought new in June)

    I saw some other threads on this. Mine will not shut down and I have the latest software updates on Leopard, bought my 13 in. Macbook in June. I have run it a lot, so that it gets warm but seemed to work fine until I try to shut down. I'm really worried about this because I hate to have to force it to shut down by turning it off. I do not have that third party program installed that someone said he'd downloaded and had to remove to get it to work. I hope I don't have to uninstall what little I have installed, such as Intego firewall/antvirus/personal backup, Camino, Sunbird, Flip4Mac, Washing Machine, and Io programs by Time Cycles. I don't run any of those other programs much, mostly just Safari and just now an HP printer driver. I wonder if doing a lot of scanning using the HP printer driver is what caused the problem. I just downloaded the HP printer driver right before this happened, I think. But I really need that to work.
    My computer starts to hang when I shut it down and says it can't log out until I shut down something else, which is generally a program that is not even running. I wish this would stop; I'm not sure what to do about it or whether turning the computer off will hurt it. I don't know if I'm supposed to "zap PRAM" or something but I already did that for a different reason a few days ago and don't want to do that a lot.

    Thanks for your message. I actually just logged in to report that I solved the issue by going to Disk Utility / First Aid / verify permissions/ repair permissions.
    The problem was that the HP Officejet 7300 Series printer driver I had recently installed had all sorts of permissions wrong and they are now repaired. And the Macbook has now shut down properly twice in a row. I wonder if I should report that to HP?
    ** I wonder what damage if any I did by shutting off the computer using the power button two or three times in the past 24 hours when I needed to shut the computer down prior to repairing the permissions problem?*
    And I did see the Activity Monitor in the Utilities section on my own just prior to trying Disk Utility / first aid / repair permissions (the disk it self didn't need repair, supposedly). I don't really think activity monitor was going to help in this instance because I did shut down all the programs, but I'll be testing that utility in the future.
    I bet now would be a good time to hurry up and get Disk Warrior.

  • HT4528 My iPhone 4s will not shut down and wont play sound on you tube

    My iPhone 4s is experiencing two issues.
    1.  it will not shut down, restarts on its own after a few seconds,
    2. and it loses sound on videos and apps intermittently - even when sound on apps comes back, there is no sound on any you tube videos
    I have tried hard reset, software upgrade, and various setting changes I read about in a thread online for the sounds issue, nothing has worked.

    We tried the home sleep button several times with the same, that is, no result.
    The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem.  Again, it did not fix the issue.
    Thanks for the reply but ee still are at sea.
    GrantZ

  • Just got a new iphone and am syncing it with itunes, but it will not transfer my new music or voice memos.  Help?

    I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone.  However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures).  I am not sure what I can do to fix this.  Any ideas?

    The error messages are:
    -"Attempting to copy to the disk 'My Iphone' failed.  An unknown error occured (-69)."
    -"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
    -"The iphone 'My Iphone' cannot be synced.  An unknown error occured (13010)."

  • My iPhone 4s will not shut down

    My wife's iPhone 4s will not allow her to turn on WiFi.  She has gone to settings> General >Rest network settings but the WiFi button is still gray.
    All our other iPhones, iPads etc. can access our network.
    If that was not bad enough she CANNOT shut it down.  She has reset it several times but when she tries to shut down she sees that spinning gear symbol and it turns back on.
    Any help would be appreciated.
    Thank you for your help.
    GrantZ

    We tried the home sleep button several times with the same, that is, no result.
    The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem.  Again, it did not fix the issue.
    Thanks for the reply but ee still are at sea.
    GrantZ

  • Brand new iPhone froze while restoring!

    I am really frustrated. I JUST picked up my iPhone 3 hours ago and tried to sync it with my iTunes. It suggested that I update my software to 3.1 so I did, then iTunes froze and I had to restart my computer. Now my iPhone is stuck on the iTunes screen and keeps insisting that I restore the factory settings when I plug it in. This would be no problem except it wont allow it to restore! It is my only phone so I cant call to talk to anyone and ATT said I have to go to the Apply store, but I live an hour away and it doesnt open until 10am tomorrow. I tried to hold off/home at the same time, but it always goes to the same iTunes screen. It wont let me do anything and I cant figure out how to fix it.

    disable your antivirus/antitrojan guards and firewalls and try again... give it time don't rush it (there are not very good indicators in itunes that it is doing something and it is rather slow on windows)...
    if it still fails try a re-install of itunes...
    official guide here:
    http://www.apple.com/support/iphone/assistant/itunes/#section_1
    be well

  • My iPhone 5c froze while I updated. And now I can not shut it off. No buttons respond.

    It has been frozen for two hours. Can not shut it off, or something else.

    Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
    If this does not work, connect in recovery mode to your computer, explained in this article:
    If you can't update or restore your iOS device

  • I created a New Apple Id, i verified it using mail but it is not yet Reviewed, and now i dont want want the apple id so how can i delete it??

    My Apple id is not being reviewed because of the Payment option which i dont want..
    And that too i din create the apple id using itunes... i did it using a Browser..
    And that is the reason why i want to delete the account.. Any Idea how u can do it??

    It doesn't matter how you made the Apple ID, they are all the same, they can all be used for the same thing. You cannot delete an Apple ID, you can only ignor it and not use it. However, you cannot use the email address that you used to create the Apple ID for any other Apple ID.

  • When I clicked on Firefox, the update bar started but when it stopped Firfox would not open. The blue screen of death popped up and said something about a new installation. We restarted the computer and now Firefox will not open. Help!

    When I clicked to open Firefox the update bar appeared and an update loaded. Usually when this happens Firefox will open up when the update is finished. This time it did not open. when I clicked on the icon again the blue screen opened and said something about a new installation and if this was the first time you have seen this screen restart your computer and try again. I restarted the computer and when I clicked on the Firefox icon the "hour glass" would appear like it was trying to open but it never would open. I don't know what else to do.

    See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

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