My new iPhone is loosing its charge. It doesn't seen to go to sleep?

My new phone isn't holding its charge.  What should I do?

Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring  >  http://support.apple.com/kb/HT1414
If no joy... Restore as New.
If the issue persists... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is suggested... Be sure to make an appointment first...

Similar Messages

  • My iphone 5 says its charging but it isn't. I have a Apple charger. The problem is sporadic. One day fine next day won't charge

    My iphone 5 says its charging but it isn't. I have a Apple charger. The problem is sporadic.

    Hi gotwaxed,
    If your iPhone is not charging while plugged into the wall adapter, then I'd like you to please follow the information outlined below to help resolve the issue.
    If the battery doesn’t charge
    If the battery doesn’t charge, unplug your device and try these steps:
    Look at the connector at the bottom of your device and make sure it’s free of debris.
    If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
    Try a different USB cable, USB power adapter, or USB port.
    If everything seems to be working, reconnect your device and wait for 30 minutes.
    If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
    Get more help
    If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Have a good one,
    Alex H.

  • My new iPhone 5 cwon't charge.  I see others have had this problem but I can't find the solution to it

    My new iPhone 5 won't charge.  I see others have had this problem , but how do you solve it?

    Select
    Safari ▹ Preferences ▹ Extensions
    from the Safari menu bar. If any extensions are installed, disable them and test.

  • How do I find out my password to back up and restore my new iphone 6? Its not the same as my iTunes password..

    How do I find out my password to back up and restore my new iphone 6? Its not the same as my iTunes password..

    I am guessing you are talking about an encryption password that you placed on the backup you put into iTunes on your computer.
    If so, you elected to encrypt your iPhone's backup.  You will need to recall that password, or you cannot access the backup.

  • I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Wil

    I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?

    any advise..?

  • My iphone looses its charge in 6 hours just started why?

    My Iphone loses its charge in 6 hours just stared why?

    Since you told us NOTHING about what you DO with your phone, or even how old it is, there's no way to tell you why. 
    (When telling us about your phone, you might want to use punctuation and sentences.)

  • Brand New iPhone 4 Won't Charge!

    We received our new iphone 4 this morning and plugged it in using the wall charger. The Quick Start Guide said to "charge it Fully".
    I came back 4 hours later, and it's not charging! When I turn it on, I still see the battery indicator on RED and the red "lightening" bolt at the bottom.
    Using the white adapter and usb cord purchased with the phone.
    WHAT AM I DOING WRONG?

    This happened to me this morning for my less than 1 month old iPhone 4. I plugged into the wall charger last nite, turned it on and battery still showed 10% battery left and the warning window saying less than 20% battery power left was on the screen. I restarted and plugged it back in and nothing. Then I moved the wall charger to another wall socket and plugged the phone back in and voila, charging started but I am without a usable phone all morning.

  • I just bought a new iphone 4S and its has green and purple striiples on the screen when not in use, I took it back to store and they said it was the display protector that is making the striples?

    I just bought a new apple iphone 4S and its has green and purple striples on it when not in use, is this norm? I took it back to the Verizonwirless and they said it was from the display protector on the screen?

    it was from the display protector on the screen?
    Most likely that is the reason.  I have a screen protector on and see similar issues when the iPhone is not on.  They're not noticeable when turned on.  Remove it and see the difference.

  • I just have a new iphone 4 and its says: configuration error

    hey i just bought a iphone 4 i started it up and when i'm done selecting a wifi network its says: configuration error pls help!

    Not positive here, but if your iPhone is using iOS 6, I think you need iTunes 10.7, which isn't available for Mac OS 10.5.
    My new iPhone 5 isn't compatible with my iMac G5, fortunately I have a MacBookPro that is compatible.
    Sorry.
    Good luck.

  • Iphone 4 looses battery charge every night

    For the last two nights after charging my phone....when I wake up my phone is all the way dead.
    I've closed off all of my notifications or anything that draws battery power when phone is just sitting.
    It's happened the last 2 weeks.
    Phone is an Iphone4...

    Yes it does a full charge all the time.
    At night I unhook the phone and put it in bed so I can get up when phone alarm goes off.
    So at night it starts out at 100 percent then it's 0 percent when I wake up....
    So charging cable works fine as I have two of them as I have ipad too...
    My new iphone will be here in a month...but I need to deal with the immediate issue at hand now...which is a dead phone issue that works at night. BTW..when I got up I put it on charge and it charged to 100percent in 30 minutes which is very fast. As of now my phone is on 92 percent (apps turned off)...So what does that mean?

  • HT1476 Iphone 5 says its charging but just stays at 2%.

    When i plug in the Iphone 5 to the wall and my computer it says its charging but its stays at 2%. When i plugged it in at night it was at 2% and when i woke up it said it was charging but still at 2%. Ive tried charging it with my mac but still says its charging and is still at 2%. Can someone please tell me how to fix the issue. My phone has always charged normally and now it wont. Ive tried different cords too.

    I understand that, but this doesn't answer my question.
    If the battery is actually at 2%, the iPhone would power off with a depleted battery fairly quickly.
    How quickly does the iPhone power off with a depleted battery after the iPhone is disconnected from a power source?
    Any change after powering the iPhone off and on, a reset which is similar to a computer restart, or after restoring the iPhone with iTunes?
    If no change after the latter, the iPhone has a hardware problem. The iPhone includes a one year warranty.

  • My new Iphone 4s says its connected to my icom but it isn't working

    I previously had a Droid and my Icom worked great.  Today I have a new Iphone and it says it is connected to my ICom but it isn't working. 

    Failure of Restore with iTunes on computer is the deciding step. Make Genius reservation and take iPhone to Apple for resolution with Warranty.

  • Help! My iPhone keeps discontinuing its charge without me pulling the plug

    Ok so just now, I was talking to my friend on kik while my phone was charging (and it's an iPhone 5 if you needed to know)and it kept making the sound when you plug the charger in and telling you it has successfully been plugged in. It was really irritating so I was watching the battery carefully, and usually when it's charging it has that "electric" symbol on the battery. For me, it kept re-appearing and disappearing, so I was thinking maybe I am pulling the plug but found out I wasn't. I have turned my phone off after that to avoid annoyance. If anybody knows how to fix this please respond!
    (Oh and note that I've checked my cables and wires and chargers and it is perfectly fine, unless I didn't check right..)
    Thanks a bunch!
    EDIT: Not raging or being rude or anything, but this is kind of serious to me if you have something off-topic to say, please say it somewhere else as it ain't gonna help my problem.

    That sound when you plugged in to charge is normal.
    See here
    iPhone and iPod touch: Charging the battery
    www.apple.com/batteries/iphone.html

  • Just got a new iPhone 5 and its saying no service, Just got a new iPhone 5 and its saying no service, Just got a new iPhone 5 and its saying no service

    Just got a new iPhone 5 I've plugged it In iTunes restored it and everything has gone over to the new phone but my phone is saying no service has been for the past 5 hours

    My old iPhone 5 was in repair I was given an old basic replacement phone they couldn't fix my smashed screen so they gave me a new one. I've plugged it in to iTunes all my music photos apps contacts have gone on to my new phone it's just saying no service. It's still the same sim I had in my old phone. How do I reset my sim?

  • My new iPhone 5 won't charge and I know the cable works

    I just got a replacement IPhone 5s because my older ones screen stopped working  My new phone was working fine for a couple of hours but the battery died. I then tried to charge it for 6 hours and nothing happened. My phone came up with the screen that says it is charging but it never turned back on. I tried 2 chargers which I know both work because I am using the same chord and outlet to charge my iPad as I write this. Any help?

    Make sure the port on the iPhone is free of any lint or debris. you can use a can of compressed air to clean it out. Or very carefully with a wooden or plastic toothpick.
    It used to happen to me on m iPhone 5 when it would get some lint in there, it would not connect correctly, and had to wiggle it exactly as you describe to get it to charge.
    A couple of puffs of air, fixed it right up.

Maybe you are looking for

  • Result Analysis Values For particular period/year!!

    Hi Experts We are in a customer project, tenure of a project is around 2 to 3 years. As company follows Accounting standard AS-7 where we need to recognize the revenues in the same period in which the cost incurred. So, to achieve that we have planne

  • ? about Adobe Fillable Forms?

    this may be a stupid question because i've only had a half a day to figure out how to make a fillable form, which i did and i understand that you receive a datafile when they hit the submit button. What i want to know if there any way to set it up to

  • Crystal Report  DriverLoader could not be accessed

    Hi All,    i am new learner on Crystal Reports. Our reports (rpt files) developed by CR10 Version. And now we installed the latest jars (CR4E). When i am trying to execute the reports. Reports linked with database connections are working properly. wh

  • Question How to switch between tabs automatically? for example every 30 seconds

    Question How to switch between tabs automatically? for example every 30 seconds

  • RE: Selective State change of ArrayField Cell

    it does work and there is a forte technote with sample code available on the forte web site At 04:35 PM 5/19/98 +0200, you wrote: This won't work, because Forte ignores it if you try to set the stateof a widget that is part of the bodygrid of an arra