My new iPhone is not reconize as a new device on my iTunes account

My daughters new iPhone is not recognized as a new device on her iTunes account.  When plugged in it starts to sync her iPod to her iPhone. 

This might help
http://support.apple.com/kb/TS1538

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  • Hi - I've brought the new iphone 5 but can't download my music from my itunes account even though I have the latest version (10.7). All i can see is that my account is not showing the iphone 5 as a 'managed device' and i dont know how to get this added ?

    Hi - I've brought my iphone 5 but cant seem to download my music from my itunes account onto it. I've downloaded the latest version of itunes as i heard this could be a problem but still no joy. The phone tries to sync when i plug it all in to the pc and even has the capacity bar showing about 12gb of audio but there is still nothing downloaded onto the phone.
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    You can only sync to one computer/iTunes library. To make this your syncing computer:
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  • I got a new Iphone and I made a mistake and created a second Itunes account. How can I merge the data included in my old account to my new one

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  • TS1368 I forgot my answers to my security questions and i don't remember the answers can you please help me cause i want to download music to my new iphone 5 please help me i have money on my itune account

    I put money on my itunes account ever since i bought the iphone 5 i havn't been able to purchase any music because they ask for some answers for my sercurtiy questions and i forgot the answers thats why im trying to contact you to see if you can help me

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    Our daughter's ipod touch was stolen at school.  We did not have icloud app on that device but our other daughter has
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    I don't think there is anything you can do unfortunately. Sorry.

  • I just got 2 new iphone 4 (verizon) i have a issue, i have 2 itunes account 2 phone seperate names and emails. but when i update or sync my phone it copys my wife stuff on to my phone and vice versa.

    hello
    i need some help.
    well you see up above where i have 2 iphone 2 different names for the phones and 2 different accounts with 1 itunes on widows 7.
    my problem is when i update or sync my phone it grabs all her info and apps ect. and vice versa when she does it to. is there any way that i can stop this from happing again?
    1 more thing this happens just on her phone when she goes to download a app for some reason my email is on her phone, we have to sign out from her phone and sign back in and put her email in any thoughts on this?

    By far the simplest way to do this is create separate accounts on the computer for each person.  That way, you each log into your own separate account, sync your own device(s) to your own contacts/calendars/apps/music and so forth.

  • I just got my brand new Iphone 4 at work!! Can I create an itunes account and get it started (no music files here at work)....then when i get home- I can fill it with the files I want?? I dont want to wait!!!!

    so..basically- can I sync my phone here to get it started, and then continue playing at home?  I have no intentions in ever transferring anything from my work computer- but I want to get this up and running!

    Read here.
    iTunes: How to set up an iTunes Store account (Apple ID)
    I know you are impatient but better to wait until you get home and take your time thus eliminating mistakes.
    Connect the iPhone to your computer and follow the onscreen instructions. If you connect the iPhone to another computer first, you will have to re authorize your home computer. You don't want to do that.
    Patience grasshoppa.

  • I have new 4s. Backed up old 3G on iTunes, attempted to sync new 4s to iTunes and keep getting message that new iphone does not have 10.5 but have downloaded on all Mac devices.  How do I get old settings to my new 4s?

    I purchased the new iPhone 4S tonight.  Previously used the 3G.  Synced the 3G, plugged in the new 4S and got message could new iPhone did not have 10.5 and to go to iTunes and download.  Did that on both new 4S and made sure iTunes on Mac had 10.5.  Tried again.  Got same message.  Cannot sync new 4S to iTunes and restore to move my photos and contacts to new 4S.  What can I do?

    thanks but how do i recover i have logged in to itunes and connected new phone and none of my old library is there ?
    Do i need to sync the old 4 to have all apps and music in my account
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  • My icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

    my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

    To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID.  If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • New iPhone will not connect to iTunes Store. Not able to activate

    I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
    Has anyone experienced the following problem?
    When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
    The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
    When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
    Anyone have a similar problem?

    2 things
    one they will overnight you the box and give you a overnight box to send to them (fedex)
    two call them back they will also overnight you a free iPhone loaner for the next few days if you ask

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