My new Ipod classic will only synch purchased music from my Windows 8,1 computer

My Ipad and an older Ipod synch the entire library, but the  new Ipod classic won't see anything but music purchased from the Itunes store. I have used both the entire library option and the manual option, but neither will see anything but the purchased music. Please help!!!

I had something similar occur when I purchased a new I-Pod. Sync did everything except vids I had downloaded from YouTube.( These are placed in films/home films.)
Apple support rang me after about 30 secs and talked me through how to sync these and done within 5 mins. All vids now synced on my I-Pod.

Similar Messages

  • Why wont my entire music library sync onto iTunes on my MacBook Pro? Why will only my purchased music from iTunes sync?

    Background Info
    I recently took my MacBook Pro 2011 to the Genius Bar because I was having issues with the logic board. Unfortunately the computer would freeze, emit three continuous beeps and basically render it useless every time I turned it on. Thus I was unable to do a more recent back up before taking it into the store.  The first time I took it in, they said that the RAM and the logic board looked fine after running system diagnostics. They held onto it for about a week and when I got it back they had said that it was simply an operating system issue and that they had wiped it and reinstalled Mavericks instead of Yosemite which I had been running previous to my issues. However as soon as I took it home, the issues persisted and so I returned to the Genius Bar in hopes that they would see that the logic board was having issues. This time they sent it off to Texas to have all of the faulty parts replaced for a flat rate which included my logic board and optical drive. When I picked it up the lady at the Genius Bar said, "Good news, we didn't have to touch any of your files so they should all be on the MacBook."  Alas they had already been wiped in an attempt to fix my laptop that failed. So all of my music from CD's as well as mp3 downloads of recordings done by boyfriend and other small artists not purchased from iTunes are gone.
    Issue at Hand
    I just got my MacBook Pro 2011 back after having it wiped by the folks at the Genius Bar. With only an old back up from 2 or 3 months ago on my external hard drive, I don't have a lot of my more recently downloaded music saved anywhere. All of my iTunes purchased are easily retrievable from iCloud and what not but mp3 downloads of personal recordings done by boyfriend and other small local bands, mp3's purchased on Amazon, mp3's purchased from Bandcamp, free mp3's from Soundcloud artists, etc. will not sync over to my MacBook. All of these songs are still on my iPhone 6 thank goodness but I would very much like to sync them over to my MacBook. If anyone knows how I can overcome this, please let me know. Thank you very much.

    Basically anything not purchased from iTunes that is on my iPhone 6 will not sync over to my MacBook. I have tried to just manually back it up but only the purchased music will sync over to iTunes.

  • My iPod Classic will not synch fully.

    I have downloaded the  latest version of iTunes onto my new laptop (Windows 8, dont know if that makes a difference), library was all there as its all floating up the clouds somewhere but on attempting sync with my iPod Classic its only synching 1600 out of 7000 tracks. Its not set to only sync ticked tracks either, I did check!
    I did a completele reinstall of iTunes and reset my iPod but to no avail., its a 160GB iPod so its not a capacity issue.
    Very frustrated now as have been waiting ages to get a new laptop so I could sync by iPod for the first time in months. I know, I should have got a Apple, sadly too expensive.....So if anyone can figure out what I'm doing wrong, as its bound to be me....., I would be eternally grateful!
    Thank you!

    Howdy applebyusmc,
    If you are having an issue with syncing your iPod classic there are a few things I would suggest to correct your issue. See the steps starting here -
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My ipod classic will not synch and im getting a -39 message

    My ipod classic will not synch and im getting a -39 message

    Howdy applebyusmc,
    If you are having an issue with syncing your iPod classic there are a few things I would suggest to correct your issue. See the steps starting here -
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

    My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

    UPDATE
    i was able to connect and synced songs yesterday.
    but when i tried it again today. i cant connect again.
    i tried to disconnect and reconnect million times and i even dropped
    my iPOD and now it has some scratch and i hate it.

  • I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

    I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

    Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...

  • HT1689 how do i sync downloaded music from itunes to my ipad?  It will only sync purchased music.

    How do I sync downloaded music from itunes to my ipad?  It will only sync purchased music.

    You must "Add" the tracks to your library. Select Add to Library from iTunes' File menu. Select your downloaded track(s) then click on the Open button in the file dialog. Once added to the library you can select and sync them in the Music configuration tab in the iTunes main window for your device.

  • HT2688 My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now.

    My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.

    In iTunes sign out of your daughters Apple ID and sign in with your own.

  • Hi, I have just got an ipod touch, I had an ipod classic for years, I have tried to put my itunes onto my ipod touch but only my purchased music is going onto it, how do I get my library onto it without using sharing?

    Hi I have just got an ipod touch, I have had a classic for years with no trouble.  I have tried to download my itunes library to my touch but only my purchased music transfers.  How do I transfer all my music without the home sharing as this at the moment seems to be the only way to see all of my library?

    You can set up more than one device on your computer, and iTunes will remember the settings for each of them:
    How to use multiple iPods, iPads, or iPhones with one computer
    But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc.

  • Help Please - New iPod Classic will not sync with existing iTunes library

    Please help, I have researched every forum I can find and all the suggested tips have not worked for me.  Here is my problem.....
    I have a new laptop and a new iPod classic.  I have checked and both have the most up to date software.  I have logged into iTunes and all the music and films I had purchased previously is showing.
    I thought I simply had to log into iTunes,authorise the laptop, plug in my Ipod and then sync the music and films from iTunes onto my iPod.
    When I do the there is a message within seconds to say the iPod sync is completed but the iPod remains empty.  I can't figure out where I have gone wrong.
    All suggestions gratefully received

    Problem solved.  It seems that iTunes archived my music to iCloud so once I downloaded all the files again they sync'd rght away

  • Ipod classic will only show up as new ipod

    I've had an Ipod Classic for about half a year now, having purchased it new from B&H over the summer, and it's worked just fine. Today, however, upon plugging it into my computer, I was greeted with the "New ipod" screen in itunes. The ipod still works fine, plays music, everything, but I cannot access it within itunes, as the only option is to sync it by clicking "Get Started" in the itunes window.

    Hi katieperkins99,
    Welcome to the Apple Support Communities! 
    I understand that your iPod classic is displaying a red X icon on the display. In this situation, I would recommend restoring your iPod from Disk Mode. Please use the information located in the attached article for instructions on completing the process. 
    iPod Displays a Red "X" Icon - Apple Support
    Cheers,
    Joe 

  • IPod Classic will only sync with iTunes 11.0.2.26 in disk mode - can you help?

    Hello, I am running Windows 8 64 bit with iTunes 11.0.2.26.  This is a new PC and this is the first time I have tried to use it with my iPod.  My iPod classic does not show up in Windows or in iTunes.  The only way I have been able to sync anything is in disk mode.  When syncing in disk mode the iPod appears in Windows and then disappears again when it ihas finished. 
    I have tried removing and reinstalling iTunes, but this has not sorted out the problem.  The iPod device troubleshooter can not see the device.  I have tried several different usb slots and two different sync cables.  I can not see the iPod in device manager.
    My iPod model is MB565 version 2.0.1 PC.
    I would like to be able to sync my device as normal and to see if there are any updates available for my iPod classic, which as iTunes currently can't see the device, is not possible.
    Can anyone help please?
    Many thanks!

    Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
    If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
    This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
    Hope this will solve a lot of problems.

  • My new iPod Classic will not sync with my new Mac Book. My iPhone 5 does, so does 2nd gen. iPod touch. Apple Store cannot figure it out. Tried different Classics on different Macs, same thing. iTunes update issue ?

    The iPod Classic I bought a month ago is not synching with my new Mac Book I bought 3 weeks ago. All the software was immediately updated. My iPhone 5 synchs fine, and so does my 2nd generaton iPod Touch. The original computer I synched all of these devices on was my HP latop. I bought my Mac and Classic to the Apple Store for a 'Genius Appt' and they could not figure out what the problem is. The connected my Classic to another computer and the same thing happens. It says device is not recognized. They also took other iPod Classics and connected them to my Mac and other Macs. The same thing was happening. They took notes and said it probably is an iTunes update issue.
    I can manually drag songs into my Classic but I lost all playlists because it cannot be backed up as well and they had to restore it. For now I am holding on to it but it's usless to me if I cannot use it the way I liked too. I used it for the gym and bike riding and my last iPod battery died after 6 years. A charge would last 45 miutes. I love the Classic for what I use it for but it's a $275 brick to me now. At least the renewed by receipt so I can get a full refund.
    Is anyone else seeing this issue ? The Apple Store employee said he saw a first generation iPad havng the same issue. As of now the Support Dest is unaware of this. As much as I love my new Mac I am disappointed I cannot sync my new Classic to it. Total bummer.
    Any help would be apprecated.

    By the way, I totally restored everything. It was ok. It starts to 'unrecognize' my iPod Classic when it comes to synching with iPhoto. After this happened all the menus disappeared from my iPod (music, Podcasts, movies synched fine). It seems to be a problem when synching with iPhoto. It was the same thing before.

  • Ipod classic will only show apple sign and a big red X when I try to do anything? What happened? How do I fix it?

    Ipod classic froze and after resetting it, will only show a grey apple sign and a big red X when I try to do anything. Don't know what happened. Don't know how to fix it. Tried everything it says to do in support. At this point I would be happy with getting it back to  factory default.

    Hi katieperkins99,
    Welcome to the Apple Support Communities! 
    I understand that your iPod classic is displaying a red X icon on the display. In this situation, I would recommend restoring your iPod from Disk Mode. Please use the information located in the attached article for instructions on completing the process. 
    iPod Displays a Red "X" Icon - Apple Support
    Cheers,
    Joe 

  • IPod classic will only charge from my computer

    I have an iPod Classic 80gb and it won't charge from my wall charger or my car charger it will only charge from my iMac and MacBook Pro what can I do to fix this.

    If it charges from your computer, then there is nothing wrong with your iPod charging. The problem then goes to your charger.
    just in case, try a 12w charger or use a different charger.

Maybe you are looking for