My New iPod gets stuck on the Apple logo screen.

I got a new ipod but there is one problem with it. For hours at a time it gets stuck on the apple logo screen. In this state it does not connect to my computer. I cannot get it to play music because everytime I manage to get it started up the apple logo screen pops up and shuts it down again.
Also, on the occasions where my computer DOES recognize my iPod, my iPod says it has about 1 GB of "other files" and about 1 gb of "audio files". I understand the audio but I don't remember putting anything onto my iPod that wasn't audio. What are the "other files" and how do I remove them?
Message was edited by: granolabar2345
< Title edited by Host >

Other can be Album Artwork, Notes, Contacts, Firmware etc. or files that are on there if you are using the iPod as a removable storage device. If you feel that Other is being incorrectly reported then try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation. If you want to update manually or using selected playlists choose no and it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

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