My new ipod is unable to join my wifi network in the initial setup and I cannot use it. What do I do?

Please help

Reset the iPod
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
then do the following before trying again
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
It might be easier to setup via iTunes and then troubleshoot the wifi problem

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    - Do other devices successfully connect using your network?
    - Does the iPod successfully connect to other networks?
    - Reset the iPod . Nothing is lost (done)
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router (done)
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try changing the encryption/security on the router. Test with no security.

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    If you have reset the router to its factory defaults and nothing can connect through it, then it's not working.

  • TS1398 i am unable to join my wifi network. it wont recognize my password and connect even though i know the password is correct

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    Does the iPod connect to other networks?
    Do other devices now connect?
    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
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    - Make an appointment at the Genius Bar of an Apple store.
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  • I have an iPhone4 that I just upgraded to iOS6 and now I am unable to join my wifi network.

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    Joel, that is correct...the Digital Milenium Copyright Act has been interpreted such that jailbreaking a smart phone is illegal as it is a copyright infringement punishable by a fine of $2,500 per phone for an individual or up to $500,000 for an organized jailbreaking activity.  This went into effect January 26, 2013.

  • HT4199 unable to join my WiFi network

    On Feb. 27th i got a replacement phone and backup was done at store and from my computer but i'm unable to get WiFi from my network and everybody around me can. I read your tutorial but its complicated and i'v never before had to do that. Can u help or do i need to go back to the store.

    If you have reset the router to its factory defaults and nothing can connect through it, then it's not working.

  • HT201307 Unable to join my wifi network on my Iphone. My IPad is connected. Any suggestions?

    Unable to access my personal wifi on Iphone. My IPad is connected on my wifi. Any suggestions?

    Reboot your router to reset the app in it that assigns IP addresses. Remove all power from it for about 15 seconds to accomplish this.

  • My iPhone 4 ios5 has suddenly stopped giving me the option to join any wifi network. The 'wifi' line in settings has gone grey and does not respond to touch. How can I get it back? AW

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  • HT1414 My ipod touch unable to join network.

    My ipod touch unable to join network @home w/password, but able to join @other places w/password. I did everything from Apple website, but no luck. Please help. Thanks.

    Saying that you : I did everything from Apple website" provides use iwht no information at to what you tried.
    - Did you:
    --- Reset the iPod, nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    --- Power off and then back on the router
    --- Settings>General_Reset>Reset Network Settings
    --- iOS: Troubleshooting Wi-Fi networks and connections
    --- iOS: Recommended settings for Wi-Fi routers and access points
    --- Changing the encryption of the router including using no encryption as a test.

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