My new iPod isn't recognized by iTunes. Instead it's recognized as a camera. I tried everything apple suggested but nothing seems to help. Is there anything ELSE I can do?
I Tried everything you guys suggested but none of it seems to help.
What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.
Similar Messages
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My itunes account doesn't list "devices" above the playlist, as the syncing instructions give. How can I sync the itunes I have purchased & downloaded to my computer, to my ipod shuffle? The device is plugged into my computer, but nothing happens. Shouldn't the computer recognize the device? It doesn't. Please help!
As a test, shut down your computer and disconnect ALL USB devices. Do this procedure to Reset the shuffle
http://support.apple.com/kb/HT1655
Start up computer with nothing connected, except for standard keyboard and mouse (if it's not a laptop). Run iTunes. Connect shuffle to a direct USB port on the computer. See if there's any improvement,
If the shuffle is now recognized, there may have been a USB device conflict previously, or maybe all of the devices connected at the same time overloads the USB bus (for power). An iPod charges its battery while connected, so it is a high-power USB device. -
my iPod says to connect to iTunes, and then it crashes, error 3014, I've tried everything it says that might solve the error but nothing
Not knowing what everything is:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Apple TV willl no longer access my "owner's library" in iTunes. It had been working just fine... then nothing. I've been checking discussions, and trying suggestions, but nothing seems to work.
Have you restarted everything including your router?
Don't suppose you've added any new security software or firewalls to the computer? -
My Ipod 4th gen with 6.0.1 ios won't play on my sony docking station. I have allready reset all my settings. Is there anything else I can do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Does Sony say it will work with a 4G iPod with iOS 6.0.1? Sometimes an iOS update will break compatibility.
Do you have the latest firmware on the dock? Go to Sony's website and check. -
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?
My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?
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My Ipod Touch is not responding. I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off. Is there anything else that can help?
Let the battery fully drain. After charing for at least an hour try a reset and restore.
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we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?
Not really
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I have the latest version of Itunes and I've tried reinstalling it but it made no difference. I recently got a new laptop (a toshiba, windows 8) and downloaded itunes onto it and logged in because I have the same itunes account on other laptops. Syncing is not a problem on the other laptops.
When I plug my ipod into this one, it just says its connected, thats all. Furthermore, I don't have the option to sync using the Devices tab in File because it isn't highlighted when I plug it in.
I have tried other things that have been suggested for problems like these, but nothing seems to be working. I'm wondering if its just because my ipod isn't registered or something. If so, does anyone know how to do that?
Thank you so much in advance for reading this. Any suggestions would be gratefully received.Hi Dave9598,
Thanks for visiting Apple Support Communities.
Be sure to try all of the troubleshooting steps in this article if your iPod is not recognized by iTunes on your new computer:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Best,
Jeremy -
I had no trouble syncing my ipod touch until today. The computer will not recognize it. I have tried everything on the troubleshooting guide. Help?!
http://support.apple.com/kb/TS1538
This fixed mine. -
After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Itunes error 2 when launching and i tried WinRAR as suggested but it did not help
i am using windows7 and i have uninstalled and installed ITunes about 8 times and i get the same result every time, there was a solution that was recomended to me-to use WinRAR and install the standalone version of apple Application Support and Apple Device Support-but it did not help. i keep getting the same message. is there anything i can do?
Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off. -
I haven't been able to update my phone to the latest version of iOS because i dont have enough room on my phone and i cant erase the pics from my photostream except for on itunes and its driving me crazy
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first...
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