My new Ipod Nano has only 14.88GB and not 16GB as promised. Why?

I just bought an Ipod Nano 16GB. I registered it at I-tunes and to my big surprise I realized it only has a capacity of 14.88GB and not 16GB. It is such a difference that it really counts, so I am a bit frustrated.
I have contacted Apple by E-mail, but they keep referring me to another department by saying it is not under their jurisdiction. It is as if they want to silence the matter.
Can anybody explain to me if anything is wrong with my Nano16GB and if so what I shall do next?
Thank you,
Posten

This is perfectly normal, some of the listed capacity is used for formatting and other functions including the iPod's operating software. You'll see the same thing if you connect any flash memory stick. For instance my 8GB USB memory stick is reported as 7.45 GB. The same thing happens with hard drives. With hard drives, there's a difference between how manufacturers calculate capacity and how the operating system calculates it. You'll see an example of that if you look at the size reported for your own computer hard drive. My 300 GB hard drive is reported as 279.36 for instance.: How much content will fit on my iPod?

Similar Messages

  • TS1363 I'm trying to set up my new ipod nano, it appears in windows and not in itunes- if I reinstall itunes, will the files of other ipod users on the computer be lost?

    I'm trying to up my new Ipod Nano, it appears in Windows and not in Itunes, if I reinstall Itunes, will files previously set up by other Ipod users sharing the computer be lost?

    You said " I sign in but her music list shows up mixed with about 1/3 of mine."
    Sign in where?
    What music list?
    It also sounds like that computer is not authorized for the account. You can only have 5 computers authorized for one account. If yo go to iTunes>Store>View account and then sign in it will tell you how many (but no what computers) are authorized. There is no way to find out what computers are authorized.
    You can deauthorize all computer once a year.
    See:
    iTunes Store: About authorization and deauthorization

  • Bought a new iPod nano.  Trying to download and install latest version of iTunes, but it says I need OS 10.7 or greater to install it.  I have 10.58.  What to do?

    Bought a new iPod nano.  Trying to download and install latest version of iTunes.  When i try to  install downloaded program, I get a message that says OS10.7 is required.  I have OS10.58.  What to do?

    Choose About this Mac from the Apple menu.
    If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
    If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
    (71523)

  • New ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

    new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

    Change the rice and dry for another couple of days. Then:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
    Apple - iPod Repair price              

  • Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

    Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
    Sven

    Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

  • My new iPod nano has death

    I just bought a new iPod nano 4th generation a week ago, and I never took it out from the package until yesterday when I arrived to Colombia. I connected with my pc at 9 pm and then I synchronized with iTunes. It worked perfectly, I could listen to music. Today I also used in the morning and then I turned it off. In the afternoon I tried to turn it on, but it never turns up, the screen is completely black and anything happens. I connected with the computer, but it is not recognized. iTunes does not recognize it either. I will stay in Colombia for a long time. What can I do?

    Try resetting by switching the hold switch to on then off again. After doing this hold down the Select button and Menu button on the click wheel for 6-10 seconds until the Apple logo reappears. You may have to resync your ipod by using itunes again to get it working.

  • TS1425 I have the updated version of iTunes and a brand new iPod Nano 3rd Gen. It will not sync and is not recognized by iTunes.  What's wrong

    Just received new iPod Nano 3rd Generation 4GB today. Have new notebook computer for 3 months with latest version of iTunes.  New iPod Nano is not recognized by iTunes and cannot do a darn thing with it.  All I want is my music.  What is the problem and how do I fix it?

    Start by working through all of the troubleshooting suggestions here.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Ipod nano has only an apple on the screen all the time, but still plays???!

    i was using my nano as usual 2day, and then i notices the screen wasn't doing anything, so i reset it and all i get is the apple, it still plays music, and syncs with itunes, and u can get into the diagnostics on it, and they display properly, and it passes all the tests... just the display not showing when it loads up..? help!!

    Tried restoring it, still the same. loaded all songs back onto it, and it plays them... still just an apple on the screen! apple still there when the ipod is supposed to be off, and then it wont come back on unless u reset it again.

  • My new ipod nano appears on my desktop but not in iTunes

    Initially the setup of the iPod nano work perfectly on the iMac, it came up in iTunes and synced everything without a problem. I then plugged it into my Macbook Pro just to charge it and it came up in iTunes yet I never synced it.
    Later I went to sync music onto the nano from the iMac and it is appearing on my desktop, not in iTunes. I have tried reseting the computer, changing USB ports, restting the iPod and nothing has worked. What should I do??

    Hello!
    You need to put your iPod into Forced Disk Mode and restore it using iTunes.
    Try resetting your iPod by following these steps:
    1. toggle to hold switch on and then off again
    2. press the Menu and Center/Select buttons together until the screen goes black (should take no longer then 30 seconds)
    3. as soon as you see the Apple logo let up on the buttons and press down the Center/Select and Play/Pause buttons until a checkmark appears on the screen.
    4. connect your iPod to your computer and restore thru iTunes

  • My ipod nano has a white screen and beeps twice, Can i fix it?

    I left my ipod in my pants and they went througth th washer and dryer, I put them in white rice for two days and it still has the white screen and beeps twice, Can i fix it?

    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

  • 2nd gen iPod nano has blurry, upside down and backwards text suddenly

    I have a second gen iPod nano and after a couple of weeks the screen is blurry upside down and the text is backwards. I have tried resetting it and restoring to factory defaults. Nothing helps. It is fully charged. I followed the troubleshooting instructions from Apple and I didn't find this listed on the forum.  Thanks for the help.

    I would have to disagree with you. I like the shake and shuffle feature. I would assume people also use ipods for travelling/commuting. Bus rides, trains, flights and so on.
    But, to each their own opinions I guess.
    Peace!

  • Is it possible to use Nike plus on the new iPod nano without using the shoes and accessories?

    There is a fitness app included and the apple website you can use it without accessories. Which accessories are they talking about?
    Please help

    The apple website also says that you dont need anything. Is this true? Sorry anout the questions, this is the first problem I've had with apple products.
    "The built-in accelerometer in iPod nano gives you real-time feedback on your workout, and you can upload data to the Nike+ website. There’s no need to connect a receiver or use a shoe sensor to track your steps, distance, pace, and time. Just clip on iPod nano and go. In the gym, connect iPod nano to a Nike + iPod compatible cardio machine to keep track of every workout. Back at your computer, upload all your data to the Nike+ website to create personal goals, check your progress, and challenge your friends to top your results."

  • My new iPod touch has a white screen and does not reset

    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?

    mgerace wrote:
    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?
    Don't mess around with it.  Return it.

  • My ipod nano has a white screen and after i restarted it it beeped twice

    what does this mean i mean after looking on the internet for hours now i got no help what so ever, helpp please

    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

  • HT1933 Why are my songs on my ipod nano  greyed out in itunes and not playing ?

    My old computer died got a new one downloaded itunes connected my ipod to it all my songs show up but they are greyed out and won't play on i tunes however they still play just fine on my ipod but they won't play on i tunes ..........also how can i sync my ipod to itunes and not lose my music ?

    Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. Managing Your Songs Manually
    One thing to remember about manually updating though is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
    For info: iPod 101
    The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
    1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
    2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
    3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

Maybe you are looking for

  • Since installing Firefox 29, my router constantly reboots on its own

    Since installing Firefox 29, my router constantly reboots on its own. Is anyone else having this problem? And could it indeed be caused by Firefox?

  • Getting computer to authorize music after having to wipe computer

    When I first joined iTunes we lived and worked in Germany for the federal government. Moved home to U.S. two years ago. Bought a new computer (Gateway laptop), installed iTunes, changed email address and happily went about using my music library. No

  • Modifying hyperlink text for enlarged photo

    I've created pages using photo template. Some of the jpegs (unenlarged photos) have text descriptions with hyperlinks, which I've highlighted using red text. The photos enlarge without the highlight, and I cannot seem to make the modification. Any so

  • Anchor points on line segments.....

    Closed path made with pen tool in Flash MX  comprises of line segments & curved segments both.While adding anchor points on segments it is noticed that pen tool adds anchor points on curvaceous segments but not on line segments. Why is it so ? Is the

  • Preventing the User from going back to the main page after logging out.

    Hi all, In my project I want to prevent the User from going back to the Main page, by clicking the back button of the browser, after the user has loggged out.I had invalidated the session so the user will not be able to do any operations, but he can