My new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

my new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

Similar Messages

  • My ipod is not showing up in the left hand column on itunes. I have tried the trouble shooting methods but nothing is working. My ipod nano also will not play.

    My ipod nano is not showing up in the left hand column of itunes. It says connected on the ipod and I can find it in my computer but its not there on itunes. I need it as I want to restore it to factory settings. I have tried the troubleshooting methods that are on the Apple website but no luck.
    Also my ipod is not playing. I found a way to upload all my music to my new computer. I followed a guide given to me on wiki and it worked. However, since then I cannot get the ipod to play. The menu is there, it turns on, all the playlists are visable but when I press play it does nothing or flicks briefly on to the page to play but then flicks back to the list again. I have tried all the troubleshooting on the Apple website but again nothing. I wanted to restore it to factory settings but to do this you have to be able to access the ipod in the left column on itunes which obviously I can't do. That was happening before the ipod stopped working. The two issues are separate.
    Thanks and hope you can help me.

    I have sorted it myself!!
    Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem.

  • My brand new ipod Nano is not being reconised on itune.I changed to the new itunes and now there is nothing on the left hand side as before and it just has the music. Help!

    My brand new Ipod Nano is not being recognised on itunes and i cannot download music onto it.
    \i changed to the new itunes and now there is nothing on the screen other than the music ie no options.
    help please!

    Try a different cable. And are you connecting directly to your computer or through a USB hub?

  • My new ipod nano is not recognized by ITunes.

    I have installed the latest ITunes software.  But when I connected my new nano, the device was not recognised and I am unable to download anything on to it. Can anyone suggest a remedy, please?

    You'll need to need to work through each suggestion in this Apple support document as necessary.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • New iPod Nano 5G Not Recognized

    Okay, this is a weird one.
    I bought an iPod Nano from Apple and it is not recognized by my Mac Pro. My Macbook sees it just fine and so does a Windows PC at work.
    I've followed the troubleshooting found in TS1410 on Apple Support. In addition, on the very same Mac Pro with the same USB cable and USB port, iTunes sees my iPhone perfectly fine.
    When I click on Apple, About this Mac, click More Info to launch System Profile and look under USB, it sees my iPod Nano as well. However, the iPod Nano does not show up in finder or my Mac Pro.
    Any ideas on possible troubleshooting?

    Oddly enough, after another reboot, it is now working.
    Good luck to everyone else!

  • My new ipod nano is not recognized by i-tunes

    Just purchased Nano 6th generation. I-tunes not recognizing.  Have gone thru all steps provided by support.  Help!
    Thanks!
    Deb

    What shows up on the iPod's screen when you plug it in? Are you plugging the iPod into a USB port located directly on your PC versus a USB hub?
    What happens if you reset the iPod with it still connected to your PC?  To do this, press and hold both the Sleep/Wake and Volume down buttons long enough for the Apple logo to appear.
    Do you have any USB devices plugged in?  If so, remove them all, minus your keyboard and mouse and reboot your PC.  Then open iTunes and connect your iPod Nano once again.
    B-rock

  • My iPod nano is not recognized by my itunes?!

    Hello, i have a 5th generation iPod nano with a click wheel , i am using iTunes version 11.1.5.5 and windows 7 .. i have 2 problems
    1) iTunes doesn't recognize my ipod when connected to it. iTunes tells me that i have to restore my ipod to factory settings in order to be recognized every time i connect it to iTunes....
    2) Got problem with sync Music on the iPod even after i restore my iPod to factory settings and use it as a new iPod. I go to Music button and sync all playlists i require to be on the iPod, iTunes tells me it is synced and i can eject and disconnect my iPod. after making the eject and then disconnection, i found nothing in the Music on my iPod ... it gives me zero songs ?! even it gives me in settings of iPod that memory is filled by songs sizes, but there is no songs in Music on the iPod?
    thanks for your help

    an error message pops up that says "an iPod has been detected but it was not recognized" can anyone help me figure out how to fix that?
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • My iPod touch is not recognized on my computer and is only showing the connect to itunes screen.

    I don't know what to do. It was working fine yesterday but now it won't recognize it anywhere and only shows the screen "connect to itunes" which it won't let me do.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch is not being regonsied in itunes and i have literally tried everything! Help me!

    I have two ipods, an old classic mini ipod 1st generation and a ipod touch 2nd generation and neither of them are regonised in itunes. When they are plugged into the pc they charge and i have followed advice on the website, uninstalled and reinstalled itunes and made sure i have apple mobile device which i have, can someone help, coincidently this happened when i moved house! Help me please!

    I ran into trouble today, iPod Touch and Windows 7. Not sure why it no longer mounted or showed in iTunes.
    Looked in the control panel "Printers and Devices" and had yellow error
    Troubleshooting didn't help from there. Didn't help to go through Apple steps. But an update to MobileMe (coincidence?) along with Programs control panel and "Repair" reinstall of Bonjour, MobileMe, and also for good measure before I did that, I went into Services and made sure to restart iPod and Bonjour, as well as make sure it would retry starting the service twice after initial failure.
    Also, in iTunes I reset/cleared the Synch History in iTunes preference.
    Now works. Only had it just over a week. So very new disturbing event.

  • My Ipod nano doesn't show up in itunes and in finder just like an extern unit. What has happened??

    Just like above. The history is
    An old ipod (4, 5th generation)
    A few months ago my friend tried to sync it to her windows computer and had to erase all music (it's been compatible to mac always before) but then she could't put in any new music either.
    Then it's just been laying around uncharged.
    Now I try to sync it to my new macbook pro (itunes 1.11) but it doesnt show up in itunes. When i plug it in itunes show up over all the other programs but i cant find the ipod in it. In finder it's just a device with "NO NAME"
    i don't know how to fix this, please help me!

    Hello Solverlona,
    Thank you for using Apple Support Communities!
    It sounds like your iPod Nano is not recognized correctly in iTunes, but is recognized in Finder but seems to be seen as a storage device.
    First, I would start with the iPod 5rs for your model iPod Nano
    http://www.apple.com/support/ipod/five_rs/
    I would next try the steps outlined in this Troubleshooting Assistant if the above steps do not fix the issue:
    iPod nano (6th generation) not appearing in iTunes
    http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
    Take care,
    Sterling

  • Ipod not syncing to itunes and i have tryed every step it told me to what do i do?

    ipod is not syncing to my itunes and I have tried every step on the apple troubleshooting and it didn't work what should i do?

    We may need more information: have you been able to sync before? when the ipod is plugged in and itunes is up is the device recognized?

  • My new Ipod Nano isn't recognized by itunes.

    My new Ipod Nano isn't recognized by itunes.  I did all of the troubleshooting and even uninstalled Apple Mobile Device.  I can't get it back.  Can anyone help me?

    Hi MartyP680, 
    Thank you for visiting Apple Support Communities. 
    It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs. 
    If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    The "Learn More" section also mentions some other potentially conflicting software to look for on your PC. 
    Best Regards,
    Jeremy 

  • HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

    My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • Ipod Nano 2Gb Not Recognized

    Hi.
    Today I bought a Second Generation iPod nano 2gb. I've downloaded iTunes and connected the iPod via USB 2.0. All my usb ports are on and they don't turn off. When I plug in the iPod, it charges, but does not show up in iTunes or under My Computer. When I plug it in, my computer prompts me to the New Hardware Installing Wizard. It is always of no help to me so I just cancel it. Under my computer, the Ipod does not show. It also does not show in iTunes. I have done the 4 R's 3 times now. I am sure I've searched everything to make my iPod work. I've looked at all the help topics on this page and I've done everything advised and it still does not show up. PLEASE HELP!
    - Bill

    I tried Run Ipod Diognastics and the Ipod connection has failed even if they Ipod is connected and charging. It comes up with this text.
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 4600i
    iTunes 7.0.2.16
    iPodService 7.0.2.16 is currently running.
    iTunesHelper 7.0.2.16 is currently running.
    Current user is an administrator.
    Connected Storage Devices:
    IDE\DiskWDCWD800BB-75FRA0_____________________77.07W77, Bus Type ATA, Bus Address [0,0]
    Universal Serial Bus Controllers:
    Intel(R) 82801EB USB Universal Host Controller - 24D2, PCI bus 0, device 29, function 0. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24D4, PCI bus 0, device 29, function 1. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24D7, PCI bus 0, device 29, function 2. Device is working properly.
    Standard Enhanced PCI to USB Host Controller, PCI bus 0, device 29, function 7. Device is working properly.
    Intel(R) 82801EB USB Universal Host Controller - 24DE, PCI bus 0, device 29, function 3. Device is working properly.
    No IEEE 1394 Host Controller found.
    The iPod Service Logging Information:
    [SERVICE: 0xFA8,17:55:18 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Fri Nov 24 17:55:18 2006)
    [SERVICE: 0xFA8,17:55:18 INFO] ##### iPodService starting as a service, version: 7.0.2.16
    [SERVICE: 0xFBC,17:55:18 INFO] Got signaled to go ahead... Starting device manager!
    [SERVICE: 0xFEC,17:55:18 INFO] Listener Window created
    [SERVICE: 0xFEC,17:55:54 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,17:56:16 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,17:56:16 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,17:57:04 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,19:27:50 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:01:50 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:01:50 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:02:30 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:03:10 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:03:10 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:07:42 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:07:42 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:08:20 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:08:50 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:44:08 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:44:08 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:45:05 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:51:41 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:51:41 INFO] [DevNodesChanged]
    [SERVICE: 0xFEC,20:51:55 INFO] [DevNodesChanged]

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