My new Ipod Nano isn't recognized by my computer or by ITunes. What could be some reasons?

My new Ipod Nano 7 does not come up as a drive on my computer. The computer clunks to acknowledge a new device is attached but it is not shown in explorer. ITunes DOES open as it should, but it gives me a message "An IPod has been detected but it could not be identified properly. Please disconnect and reconnect the IPod and try again. If the problem persists, please uninstall ITunes and reinstall ITunes." We did all that, several times. The new IPod does work correctly on our other laptop, of the same generation, with similar security. Could this be a block specific to some security on my computer? We tried all ports on my computer. I can't troubleshoot using my previous IPod because I put it through the laundry - thus the reason for a new one.

Hi MartyP680, 
Thank you for visiting Apple Support Communities. 
It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs. 
If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
The "Learn More" section also mentions some other potentially conflicting software to look for on your PC. 
Best Regards,
Jeremy 

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