My new IPod shuffle is plugged into my computer on my iTunes account but it has been blinking orange for hours. What should I do?

Question

Hello!
I just purchased an IPod Shuffle.  I have an existing account with Itunes where I have many songs in my library. I plugged in my IPod Shuffle into my computer and ITune, but it has been blinking orange for hours. I had already charged the IPod until the light turned green.  So I thought it was fully charged.  When I go under "file" and "device" it won't permit me to sync my IPod.  What is happening?  Should my IPod be on or off and does that make a difference because I have it turned on. Anyone who can provide me with some guidance it would be greatly appreciated.  I am extremely frustrated and at the end of my rope.
Thank you,
Samantha

Answer 1

venicespent,
Boot into your Mavericks Recovery partition by hold down the command and R keys whilst booting. You'll see a screen that looks like this:
Click on the Disk Utility item to open Disk Utility. You should see your boot drive (usually named "Macintosh HD" unless you've changed it) in the column on the left of the screen. Select your boot partition and click on the "Verify" button. Let your Mac do it's thing - if you get green text telling you that everything seems to be OK, then your disk should not be damaged. If, however, you get red text telling you that the disk needs to be repaired, click on the "Repair" button. If the disk can be repaired, you should be good to go. If the disk cannot be repaired then the drive is damaged.
But before you do anything, make certain that you have backups!!!
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB RAM, 960GB SSD, 27” Apple Thunderbolt Display