My new ipod touch 3g won't hold a charge. The genius bar reset my old one twice and it still wouldn't charge. They gave me a new one but it also runs out of power overnight. They suggested that I might have a corrupted file somewhere.

Question

My new ipod 3g won't hold a charge. The genius bar reset my old iPod thinking that would solve the problem. It did not. It continued to discharge over night. They then thought I had some corrupted something, somewhere, but did nothing about it. They gave me a new iPod. It however is also discharging. If I do have a problem somewhere, why doesn't it affect my iPhone, which never seems to need a fresh charge. Please advise.

Answer 1

Unfortunately, I am somewhat of an expert on this issue.  The problem is with the Charge design.  I'm very sure Verizon & Samsung know all about this defect in the hardware  The issue is with a hardware switch that gets stuck and drains the battery.  It seems to be connected with the camera part.  I have exchanged my phone like 5 times, hoping for a better outcome... same problem each time.  Finally, when it was out of warranty, the only solution left was to do the hard reset thing, thereby losing all your programs, etc. You will notice after the complete reset that everything works fine for awhile, until you do something that triggers that switch, which I have tracked down to the camera.  If you don't use the camera, no problems.  One big clue, for me anyway, was when the problem is starting, I lose access to my SD memory card apps.
I HAVE managed to recover my phone just a few days ago without the hard reset, as JCO23 mentioned above.  Remove your memory card, restart your phone.  When the phone is fully booted, insert your memory card, and it will "mount" just like during startup.  Then go to your apps and delete a few at a time.  btw, it might crash during this process, in which case you need to start again.  keep removing apps a few at a time until the only apps left are the ones stored on the phone itself, not your memory card.  You will notice it is now stable, at some point.
I'm also sure by now, you've gotten the usual Verizon response to buy a new phone.  I can't wait... I am tired of resetting my phone and losing my apps all the time.