My New Ipod will not show up in Itunes? I have tried everything!

I had to get a new ipod because my old one's home button got stuck so they replaced it and now when I try to connect it to my computer it will charge and show up in my computer but not on itunes. I have tried a different usb port, reinstall itunes, restore computer, update itunes, remove itunes than installing it. I need help!

Security Software and Related Troubles
http://support.apple.com/kb/TS3125          Basic Troubleshooting
http://support.apple.com/kb/TS3297          Advance Troubleshooting
http://support.apple.com/kb/ts1629          Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925

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    Hewlett-Packard HP Compaq dc7900 Small Form Factor
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    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
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    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
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    Core Media is supported.
    Video Display Information
    ATI Radeon HD 2400 XT
    Intel(R) Q45/Q43 Express Chipset
    Intel(R) Q45/Q43 Express Chipset
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    Intel(R) ICH10 Family USB Universal Host Controller - 3A65. Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A66. Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A67. Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A68. Device is working properly.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A69. Device is working properly.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A. Device is working properly.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C. Device is working properly.
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    iPhone 4 (CDMA) running firmware version 4.2.8
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