My new ipod won't synch or restore

My new ipod won't synch. It comes up need to restore, then can't be restored.  Error code 9.  Security disabled.

Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Try a different computer.
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Similar Messages

  • Ok...i just baught a new ipod touch and synched it to my old computer to get my music off it...but when i synched it to my new comp it wants to erase everything thats not baught from i tunes....how do i keep the music in order to sync to my new comp?

    i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • Ipod won't synch because it's synched w/another library

    authorized new computer, but ipod won't synch because it's "synched w/another library" - how do i connect it with my new laptop?

    hey there,
    That is the same for iphone and ipad. I assumed the machine you were authorizing is the ONLY machine you want to sync with. If that is correct what I said is correct.
    If you want to sync your ipod with multiple machines then it is different, here is a video made earlier that answers that specific. There are loads of ways to do, and some great software (3rd party) it but this is the easiest in the video and all part of itunes secret ways. http://bit.ly/1device

  • My new IPOD won't sync, the error says I do not have enough space but at the bottom it shows I have extra space....help

    My new IPOD  won't snyc, the error message says I do not have enough space but ir shows at the bottom of the screen and on the main page that I have pleanty of space. Help!

    It appears that you are trying to sync too much media to the iPod. Check your checkmarks. Also see:
    How to sync music to your iPod when your library is bigger than your iPod storage space
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    or
    iTunes 11 for Windows: Syncing overview
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

  • My ipod won't synch cause the session failed to start

    my ipod won't synch cause the session failed to start
    Help, please

    https://discussions.apple.com/thread/3415227?start=0&tstart=0
    https://discussions.apple.com/message/16400530#16400530

  • Downloaded 8.1...now my ipod won't synch

    After downloading 8.0, my ipod won't synch. The computer recognizes my ipod, but when I try to add song to it, it won't transfer music.
    Can I delete 8.0 and get my older program back? Will this delete my music? HELP!!!

    I stumbled on another topic that I had been experiencing since I got my iPT a couple months ago: my PC thinks it's a digital camera.
    After following the steps here: http://discussions.apple.com/thread.jspa?threadID=1141495&tstart=15
    iTunes recognized my iPod!

  • New ipod won't restore from icloud

    If I set up my ipod as new, can I still restore from icloud?
    I purchased a new ipod touch yesterday, and in the course of setting it up, it will not restore from icloud, so I thought I might be able to set it up as new and still restore from icloud once I got it set up, is this correct?  I would update from itunes, but my computer's operating system won't allow me to update to the newest version of itunes, so the ipod and computer won't "talk" to each other.

    Do other devices now connect to the router OK?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try on another network as Apple recommended.

  • IPod Won't Synch on New Computer

    I just moved over to a new computer. Now when I try to synch my iPod with iTunes I get the following message "Attempting to copy to the disk "XXX iPod" failed. The disk is locked and cannot be written to." Is this because the iPod is not recognizing the new computer as its "home computer?" Do I need to restore the factory settings in order for the iPod to recognize the new computer as its "home computer?" Will this then allow the iPod to automatically synch again every time I connect the iPod? Any help would really be appreciated!

    Hi hey how were able to put it on a new computer because that is what I am trying to do and cant get any help from apple because my warranty has expired..maybe together we can figure this out..thanks Vickie

  • HT1923 I have an ipod and ophone synched w my computer but my new ipad won't synch.  Any tips?

    my new ipad won't sync to my computer.  doesn't show on itunes list.  I have an iphone and ipod already synced

    There is some wifi troubleshooting on this page which might, or might not, help : http://support.apple.com/kb/TS1398

  • My iPod won't synch on my new computer

    I got a new computer and transferred my music and iTunes to the new computer. Now, when I plug in my iPod Nano and/or iPod mini to my new computer, I get an error message that says "The iPod cannot be synched. You do not have enough access privileges for this operation."
    Does anyone know how to resolve this problem??

    Welcome to Apple Discussions.
    This is the iPod touch - connect to Mac discussion area. As you have neither a touch or a Mac, you might want to consider posting in one of the more appropriate areas in the future.
    As to your specific problem, you need to Administrator access in Windows XP to make this work. I'm not sure how your account is setup in XP, but it needs to be changed to allow Admin access.

  • HT1414 really struggling - have new ipod and I can't restore it

    Have brand new ipod, kind of didn't want to synch, we're now in a restore loop - it won't complete the restore and is still in restore mode - is it security, i've turned these off, as far as i know.  i have 4 different apple products all synched fine on this pc

    At what stage of the restore does it freeze? What does the status bar say?
    What happened when you tried to sync? Error message?
    Apple says a restore loop is this. This does not sound like what you are experiencing.
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

  • IPod won't start after restore

    When I got a new iPod touch 4G, I tried to restore it from a previous backup that I had on my computer. Unfortunately when the iPod was finished restoring, it wouldn't start up! All I got was the screen frozen at the Apple logo with an empty loading bar. I've tried everything from a hard reset, to moving the backup, but it just won't work. When it was synced to my computer (the only time it actually read the device without having to put it in recovery mode), it showed that it had all of the data on it on the summary page. However, the data was not broken up into music, apps, photos, videos, etc. It was only listed as other. I really don't want to lose my data, so I was wondering if there's any way to get the iPod to start with the backup still on it. I had restored to factory settings, and it worked fine, but I'd hate to lose two years worth of data. Neither the computer nor iTunes detected a corrupted file, and a computer system scan did not show anything either, so I'm not sure what the problem is. This has been going on for about a month, and any help would be truly appreciated.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    It is very ikely that there is no way to recover any data from the iPod

  • Ipod won't sync despite restore

    Hi all.  I have an ipod classic that was purchased approx 3-4 years ago?  I've had some recent problems (i.e. won't recognize the ipod, some songs only play 1-2 sec before moving along to the next).  This most recent time, the ipod again was not recognized and recommended restoring the ipod to factory settings.  I have done this previously and the sync went forward with no issues.  However, this time (and now three times).....the ipod is restored and itunes goes through the motions of syncing (indicates that the entire music catalog is syncing).  When the sync is complete and I appropriately eject the ipod and there is no music on it, as if I had never synced it before. I have attempted this now three times, each time with the same outcome.  Out of ideas.  I have updated itunes, restarted my computer, ipod is up to date, used a different USB port, etc and nothing seems to be helping.  I don't want to have to purchase a new ipod but it looks as though this might be my only option.  Any ideas would be greatly appreciated!!  Thanks in advance.

    Error 718

  • Ipad won't synch after restore

    I have noticed that the only way to address my wifi issues on my iPad, is to do a reset of all settings and then restore from a backup through iTunes. So when I tried to do that last time,  the first part, the restore of the iPad works fine, but after automatIc restart, when iTunes is supposed to put all the media and apps back on my iPad, iTunes doesn't recognize my iPad as a restored one, and instead says welcome to your new iPad again.
    All software is updated, I have tried multiple times, restarted my computer etc. Very frustrating since now I have an iPad without all my apps and media, and which iTunes won't recognize.
    Anyone have any tips? Thx.

    Thanks,
    so hat so what is happening is that after the initial restore and restart, it should start synching and putting all apps and media on there. However, in this case, that second part doesn't happen, iTunes still says 'welcome to your new iPad'. When I click restore from backup that second time, same thing happens, it does a restore in about 10 mins, but then never synchs. When I unplug it, it has all my settings but just the 'basic/apple' apps (mail, safari, messages). When I plug it back in, it treads it like a new iPad, and want to restore from a backup.
    I feel a little bit like the movie 'Groundhog Day', stuck in the same circle. I have done many iPhone or iPad restore but never had this problem.

  • Brand new Ipod Classic 80Gb - Synching Problems - Ipod ejecting itself

    Bought a new 80Gb Ipod last week after my old one crapped out. Computer also crapped out so had to load all my CD's to another laptop on newly downloaded Itunes 7.5. Hooked the new ipod up to the laptop and immediately had problems with the Ipod 'ejecting' itself before any songs were loaded. Furthest I managed to get was name the darn thing before it ejected. So, tried the 5R's with no success - still kept on 'ejecting' - sometimes straight away, sometimes part of the way through synching the library always with the end result of no songs on the ipod. Tried updating windows, updating Itunes, restarting computer, using different cables, different USB ports (all 2.0) with no success. Took the Ipod to the Apple Genius Bar where they restored it and managed to successfully synch a few tracks. Thinking the problem was solved - took it home and it is doing exactly the same thing again. AAAARRRRGGGHHH. Trawled the forum boards all day yesterday found a few suggestions I hadn't tried - setting it to enable disk use etc etc. When I hooked the ipod up last night it was ejecting immediately after connecting so not even giving me a chance to try the new fixes. Plugged it in this morning for a last ditch attempt and it connected long enough for me to switch on the manual synching and I successfully loaded 32 songs out of 4000 (yippee!!) before it started the same carry on again - disconnecting itself..
    This is so frustrating - what has happened to the ipod??? I had no trouble at all with my old one. A new piece of kit such as this should not be so time consuming and stressful. After this experience there is no way I will buy another ipod.
    Has anyone got any suggestions?

    I had over two weeks of frustration getting the right collection of fixes installed (iTunes 7.5 and 1.0.2 on the iPod; 1.0.3 should be OK). My symptom was that iTunes starts to go spacey on me when I plug the iPod classic into the USb port. There are long delays that I can't find a good cause for.
    Start up iTunes on your PC.
    Before you connect the iPod to your PC, try putting the iPod into Disk Mode (don't know the article info but there is one on this site; just search for "Disk Mode". There will be a check mark on the iPod screen when you have successfully arrived there.) Then plug it into the USB port on your PC.
    It may take several seconds/minutes for the iPod to be recognized in iTunes (I get some help with this by clicking on the Windows Start button, which overlays part of the iTunes screen, and waiting for iTunes to refresh its screen.)
    Before you click the Sync button, be sure you have chosen all the tabs you want to sync; since my music library is over 40GB, I choose this one first and let iTunes copy over my whole music library. I also check the Enable Disk Use box on the Summary screen. I then go out for coffee or to the bathroom (it takes a while).
    Once everything is copied over, be sure to press the Eject button in iTunes to be sure it is releasing the iPod.(Try my Windows Start button trick above to get positive feedback when it is safe to disconnect.) When it disappears from the list on the left-hand side and the screen is refreshed, it is safe to disconnect the iPod. (I'm not sure this is absolutely necessary, but it works for me.)
    It can be a little dicey to get the iPod out of Disk Mode or even to just turn off the iPod, but keep trying and you should be able to get it back into normal mode with all your music, video, podcasts and photos (haven't tried Contacts or Games) playable.
    Getting
    When all the information has been copied over,

Maybe you are looking for