My new lightning iphone 5 charger wont work at all. help??

my first charger that came with my iphone stopped working a few months ago. i bought the lightning charger from walmart and it worked for a while but now it wont work at all. i went and bought another and all they had were the lightning ones so i bought it and it doesnt work in the wall or car or laptop. i am not sure if something is wrong with my phone or these chargers? my friends that came with her iphone worked for mine this morning, but i cant find one of those and i am a little desperate to get it asap. if i go to my at&t store can they sell me one of the original chargers or help me figure out whats wrong? and i havent had my phone for a year yet, but i dont have insurance. what are my options?

Make sure you use an authentic Apple charger and cable.  It doesn't matter where you buy them - a store or online.

Similar Messages

  • Macbook pro charger wont work AT ALL!

    Words cannot even explain how furious I am. My 9 month old MacBook Pro charger does not work, all of a sudden!
    There is no damage to the charger at all and my laptop is in great condition. I need a solution and fast because this laptop has my whole life on it which leaves me irritated seeming i need it for my studies!! I don't know what to do, its 4am in the morning in australia and my laptop is completely dead! HELP!!!!!

    Take your computer and power adapter to the Apple Store when it opens in the morning and they will take care of it.
    This problem is often caused by winding the DC (computer-end) of the cord directly around the "ears" on the body of the power adapter. The "approved method" is to make a one to two inch (25-50mm) loop in the air, THEN begin winding the cord.
    I bought my wife an aftermarket car-charger for her MacBook. In addition to being able to use the computer for a while in the car, now we have a backup. If the regular charger dies, we can recharge the 'Book off the car.

  • My new iPhone 4 doesn't work at all

    You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
    But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
    It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
    The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
    Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
    So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
    Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
    So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
    As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
    I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
    Message was edited by: HighSierra

    So what to do besides complain? Troubleshoot?
    I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
    I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
    So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
    I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
    I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
    Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
    My (temporary) workaround?
    To spare the battery:
    *Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
    *turn off push and fetch, have mail get new messages manually
    *turn off data roaming
    To keep the signal somewhat stable (making it easier to complete calls and spare battery)
    *Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
    *grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
    *pray the free bumper will a) come soon and b) help. I'm not optimistic.
    To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
    *use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
    *keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
    I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
    Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
    null

  • My Macbook pro is rejecting my Iphone 5 charger. When ever I plug it in it says that the usb is taking to much power, yet when i plug in a different Iphone 5 charger it works fine. I'm just wondering why this is happening and how to fix it?

    My Macbook pro is rejecting my Iphone 5 charger. When ever I plug it in it says that the usb is taking to much power, yet when i plug in a different Iphone 5 charger it works fine. I'm just wondering why this is happening and how to fix it?

    My Macbook pro is rejecting my Iphone 5 charger
    Do you actually mean the white cable with a lightning plug on one end and a USB on other
    If so that is not the charger ,that is the cable
    The charger is the device that plugs into the mains socket
    If so
    cable may be faulty if less than 12 months old take it to Apple Store genius bar for checking

  • My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles.  I'm getting an error message when I put in my serial number.  Why is this so difficult?

    My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles.  I'm getting an error message when I put in my serial number.  Why is this so difficult?

    If posible you will find visiting a store by far the simplest way of getting a solution
    Which Country
    are you in ?
    Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
    solves majority of such issues

  • I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?

    I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?
    I recently bought a Samsung Galaxy S4, and my wife has an iphone. We found out that imessage wont come through from her. After we went to the AT&T helpdesk they said that she could turn off imessage on her phone and that I would get texts on my S4. But then so would everyone else who has an iphone. That  won't work for everyone in my company that has an iphone. So what I am wondering is- since I recently got this phone, should I get a new number? Or should I contact ATT or contact Apple to try and get this number de-activated? I'm thinking I'll never get into the icloud account that this number is attached to, but maybe someone has some advice on that?
    I just sincerely want imessage to work on this phone and I'm willing to take the steps to do that.
    Please help

    Either one of the two should work - getting new number from carrier or contacting Apple to revoke phone number from imessage system.
    That is if your problem is described correctly.

  • Hi i recieved an ipod touch gen 5 for christmas and it worked perfectly on the 30th it decided to instantly shut down on me and over heat iv tried all of apples recommeded techniques but it wont work at all even when charging someone please help me!

    Hi i recieved an ipod touch gen 5 for christmas and it worked perfectly on the 30th it decided to instantly shut down on me and over heat iv tried all of apples recommeded techniques but it wont work at all even when charging someone please help me!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • The new itunes update will not install properly and now itunes wont work at all

    k, so I tried installing the new update for itunes and now it wont work at all. it says that the mobile device isnt installed. i have uninstalled and reinstalled itunes 4 times now.

    My issue is it wont even reinstall onto my computer
    Yes I'm aware of that. The procedures are also for trying in cases where iTunes can't be reinstalled due to a "Could not start Apple Mobile Device service" message.
    If you're getting a different error message relating to the Apple Mobile Device Service (or Apple Mobile Device Support) when you try to reinstall iTunes, post back to let us know what that error message says. (Precise text, please.)

  • My ipod charger wont work uve pluged it into the computer but it wont charge or let me down load any ideas?

    my ipod charger wont work uve pluged it into the computer but it wont charge or let me down load any ideas?

    Try here:
    iPod touch: Hardware troubleshooting
    iOS: Not responding or does not turn on

  • New iMac and iDVD just wont work!

    All,
    Just got a new iMac and iDVD just wont work, from creating a new project, or opening an old one, or trying to share from iMovie (HD)
    If I try to do anything nothing seems to happen and when I close the program a window does appear and from there it just freezes.
    Have deleted and reinstalled iDVD, repaired permissions, all up to date in my on software updates...any ideas?
    Thanks
    Zara

    *Not knowing the origin to Your problem - General approach when in trouble is as follows.*
    • Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
    iDVD pref file resides.
    Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
    and is named. com.apple.iDVD.plist
    While iDVD is NOT RUNNING - move this file out to desk-top.
    Now restart iDVD.
    • Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
    • Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple Disc Util tool)
    • Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
    • Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
    • Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
    • iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
    Macintosh HD/Library/Application Support/iDVD/Themes/ zzzzzzzzzz
    or
    Macintosh HD/Users/Your log-in//Library/Application Support/iDVD/Installed Themes/ zzzzzzzzzz
    • Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
    iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
    Last resort. from Craig. Solved the problem!! Finally!!
    I deleted every iDVD application and folder from my boot drive,
    emptied the trash and then installed iDVD 08 using the customize option
    and I am up and running.
    If You do a re-install be sure to get rid of all iDVD old parts AND then EMPTY the Trash-basket !
    iDVD updated ?
    Apple Codec updated ?
    Start a New Clean project - or delete project assets
    No of Colors - must be set to millions
    EdinSF writes that, The 10.6.3 update with an Open GL fix seems to have taken care of the problem.
    Yours Bengt W

  • Why apple charger wont work with some ipods?

    why apple charger wont work with some ipods?

    I can charge my 5th generation Nano either with the Apple USB cable connected to my Mac or when it is plugged to the wall outlet.  Not suprisingly, it recahrges much faster when plugged into the electric outlet.
    Which Nano do you have?

  • My iphone 5C touch wont works some times , mostly during incoming call i cant take the call or some times password inputs wont works.

    My iphone 5C touch wont works some times , mostly during incoming call i cant take the call or some times password inputs wont works.

    Greetings naseem770,
    It sounds as if you are having an intermittent issue with touchscreen response on your iPhone. I would suggest that you troubleshoot using the steps in this article - 
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?

    Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?
    I updated itunes and everything but nothings working and i just can't figure it out?
    Everytime i restore the stupid thing, it never pops up in my itunes again like its supposed to!

    Loop
    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?

    I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?

    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...Re-Sync your Content
    Note:
    To remove a forgotten Restrictions passcode you will need to  Restore the Device as New...
    OR... From a Backup created Before the Restrictions Code was set....

  • When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    - Have you tried the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - You can try disabling the camer notification
    http://support.apple.com/kb/TS1500
    - Do you have any camera, scanner or similar software installed?  That may prevent iTunes from seeing the iPod.

Maybe you are looking for