My new mac book pro turns off with out my will

I bought a macbook pro17" 2,33 (3gb ram , 100SD@7200rpm)in 12th of june and since then it has a big problem!! It suddenly stops working and turns off without my will !! after that turns on and sometimes freezes with the white screen with apple logo!! I run hardware test and it found no. 4/mem4/40000000jgpa.:oxbd644c10 and 4/mem4/40000000jgpa.:1c7688cc !! It;s a big problem and I am going to get at least a new one..I can't take it this repaired .I paid about 3400 usd and i am extremely dissapointed!!

With the right approach, you may still be able to have your MacBook Pro designated as Dead On Arrival (DOA). Otherwise, consider doing some basic repair steps as listed below. From my previous post:
Repairing Permissions and/or Resetting the Power Management Unit (PMU) is known to resolve certain anomalies or conditions, and may help with your symptom. Neither process will compromise or harm anything with your Mac so it’s worth a shot.
Repair Permissions:
Go to: Applications/Utilities/Disk Utility
Select: your Hard Drive
Select: the First Aid tab
Select: Repair Permissions
Resetting the Power Management Unit (PMU)
If the computer is on, turn it off.
Disconnect the AC Adapter and remove the computer's battery.
Press and hold down the power button for 5 seconds and then release the button.
Reconnect the battery and AC Adapter.
Press the Power button to restart the computer.
Ref:
PMU: http://docs.info.apple.com/article.html?artnum=303319
User's Guide: page-95
Regards,
 MBP-15"/2.16/2GB RAM/7200/W8612... Mac OS X (10.4.9) G4 Tower (OS 9/10), Gateway P4 (XP Home)

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Mac book pro, Turns off and goes under protection especially with an External monitor on.

Mac book pro,
Turns off and goes under protection, sometimes without any specific motivation, but most of the time when an External monitor is pluged-in.
I use it when I work with final cut pro, and this problem it's becoming huge and changing my workplans....
It can turns off also 10 times in two hours.
In many forums I read that the CPU temp could be the problem, but I've checked it and It's always around 62°-68°....
In some others they say that the new RAM could be the problem too.
Is anybody able to help me? (Underneath you can check the Panic Report and my mac informations)
Thank you so much.
Antonio
My mac Infos:
Model Name:
MacBook Pro
Model Identifier:
MacBookPro6,2
Processor Name:
Intel Core i7
Processor Speed:
2,66 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache (per core):
256 KB
L3 Cache:
4 MB
Memory:
8 GB
Processor Interconnect Speed:
4.8 GT/s
Boot ROM Version:
MBP61.0057.B09
SMC Version (system):
1.58f16
Serial Number (system):
W80223V7AGZ
Hardware UUID:
3993F249-8480-5ABD-9846-88608D085469
Sudden Motion Sensor:
State:
Enabled
The report is this one:
Interval Since Last Panic Report: 687027 sec
Panics Since Last Report:          6
Anonymous UUID:                    EB3EFFB2-AFCE-472E-ADA1-F35EFF3C7BBA
Sat Oct 13 16:58:00 2012
panic(cpu 2 caller 0xa3dc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa822c000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7c6f3888 : 0x21b837 (0x5dd7fc 0x7c6f38bc 0x223ce1 0x0)
0x7c6f38d8 : 0xa3dc9b (0xc5328c 0xcc3800 0xc61e60 0x0)
0x7c6f3978 : 0xb58608 (0xe50bc04 0xe80b004 0x100 0x0)
0x7c6f39c8 : 0xb4f601 (0xe80b004 0x100 0x7c6f39f8 0xa2d778)
0x7c6f39f8 : 0x175b9a6 (0xe80b004 0x100 0x438004ee 0x2b1f6a)
0x7c6f3b38 : 0xb772b5 (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3b78 : 0xa46e7c (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3c18 : 0xa4355b (0x0 0x9 0x0 0x0)
0x7c6f3dc8 : 0xa4542a (0x0 0x600d600d 0x702a 0x7c6f3df8)
0x7c6f3e98 : 0x9d9582 (0xc1d00011 0xaa910001 0x20802040 0x7c6f3ee0)
0x7c6f3ef8 : 0xd9b57d (0xe08fc00 0x7c6f3f4c 0x0 0x7)
0x7c6f3f58 : 0xd9b71a (0xe076800 0xda2e54 0x7c6f3f78 0x2a45c9)
0x7c6f3f78 : 0x230235 (0xe076800 0x0 0x0 0x6c03)
0x7c6f3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xe980a84)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AGPM(100.12.31)@0xd98000->0xda2fff
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
         com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff
            dependency: com.apple.NVDAResman(6.4.0)@0x9d7000
         com.apple.NVDAResman(6.4.0)@0x9d7000->0xcc4fff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 563676343615
unloaded kexts:
com.apple.driver.AppleUSBUHCI    4.2.0 (addr 0x1495000, size 0x65536) - last unloaded 209721117821
loaded kexts:
foo.tun    1.0
foo.tap    1.0
com.parallels.kext.prl_vnic    6.0 11828.615184
com.parallels.kext.prl_netbridge    6.0 11828.615184
com.parallels.kext.prl_usb_connect    6.0 11828.615184
com.parallels.kext.prl_hid_hook    6.0 11828.615184
com.logmein.hamachi    1.0
com.parallels.kext.prl_hypervisor    6.0 11828.615184
com.paceap.kext.pacesupport.snowleopard    5.7.2
com.Apogee.driver.DuetFWOverideDriver    1.4.4
com.digidesign.iokit.DigiDal    9.0f4
com.AmbrosiaSW.AudioSupport    3.2
com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 44524746255
com.apple.filesystems.autofs    2.1.0
com.apple.driver.AGPM    100.12.31
com.apple.driver.AppleMikeyHIDDriver    1.2.0
com.apple.driver.AppleHDA    2.0.5f14
com.apple.driver.AudioAUUC    1.57
com.apple.driver.AppleMikeyDriver    2.0.5f14
com.apple.driver.AppleUpstreamUserClient    3.5.7
com.apple.driver.AppleMCCSControl    1.0.20
com.apple.driver.SMCMotionSensor    3.0.1d2
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.iokit.CHUDUtils    364
com.apple.iokit.CHUDProf    366
com.apple.driver.AudioIPCDriver    1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
com.apple.driver.AppleGraphicsControl    2.10.6
com.apple.driver.AppleLPC    1.5.1
com.apple.kext.AppleSMCLMU    1.5.2d10
com.apple.GeForce    6.4.0
com.apple.driver.AppleIntelHDGraphics    6.4.0
com.apple.driver.AppleIntelHDGraphicsFB    6.4.0
com.apple.driver.AppleUSBTCButtons    201.6
com.apple.driver.AppleUSBCardReader    2.6.1
com.apple.driver.AppleUSBTCKeyboard    201.6
com.apple.driver.AppleIRController    303.8
com.apple.BootCache    31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.iokit.SCSITaskUserClient    2.6.8
com.apple.iokit.IOAHCIBlockStorage    1.6.4
com.apple.driver.AppleUSBHub    4.2.4
com.apple.driver.AppleFWOHCI    4.7.3
com.apple.driver.AirPortBrcm43224    428.42.4
com.apple.iokit.AppleBCM5701Ethernet    3.0.5b8
com.apple.driver.AppleEFINVRAM    1.4.0
com.apple.driver.AppleSmartBatteryManager    160.0.0
com.apple.driver.AppleAHCIPort    2.1.7
com.apple.driver.AppleUSBEHCI    4.2.4
com.apple.driver.AppleACPIButtons    1.3.6
com.apple.driver.AppleRTC    1.3.1
com.apple.driver.AppleHPET    1.5
com.apple.driver.AppleSMBIOS    1.7
com.apple.driver.AppleACPIEC    1.3.6
com.apple.driver.AppleAPIC    1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
com.apple.security.sandbox    1
com.apple.security.quarantine    0
com.apple.nke.applicationfirewall    2.1.14
com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
com.apple.driver.AppleProfileReadCounterAction    17
com.apple.driver.DspFuncLib    2.0.5f14
com.apple.driver.AppleProfileTimestampAction    10
com.apple.driver.AppleProfileThreadInfoAction    14
com.apple.driver.AppleProfileRegisterStateAction    10
com.apple.driver.AppleProfileKEventAction    10
com.apple.driver.AppleProfileCallstackAction    20
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.driver.AppleFWAudio    2.6.2fc2
com.apple.iokit.IOFireWireIP    2.0.3
com.apple.iokit.IOSurface    74.2
com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
com.apple.iokit.IOSerialFamily    10.0.3
com.apple.iokit.CHUDKernLib    365
com.apple.driver.AppleHDAController    2.0.5f14
com.apple.iokit.IOHDAFamily    2.0.5f14
com.apple.iokit.IOAudioFamily    1.8.3fc2
com.apple.kext.OSvKernDSPLib    1.3
com.apple.iokit.AppleProfileFamily    41.4
com.apple.driver.IOPlatformPluginFamily    4.7.0a1
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleBacklightExpert    1.0.1
com.apple.driver.AppleSMC    3.1.0d5
com.apple.iokit.IOFireWireAVC    4.0.6
com.apple.nvidia.nv50hal    6.4.0
com.apple.NVDAResman    6.4.0
com.apple.iokit.IONDRVSupport    2.2.1
com.apple.iokit.IOGraphicsFamily    2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
com.apple.iokit.IOBluetoothFamily    2.4.5f3
com.apple.iokit.IOUSBMassStorageClass    2.6.7
com.apple.driver.AppleUSBMultitouch    207.7
com.apple.iokit.IOUSBHIDDriver    4.2.0
com.apple.driver.AppleUSBMergeNub    4.2.4
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.6
com.apple.iokit.IOCDStorageFamily    1.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
com.apple.driver.XsanFilter    402.1
com.apple.iokit.IOAHCISerialATAPI    1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
com.apple.iokit.IOFireWireFamily    4.2.6
com.apple.iokit.IOUSBUserClient    4.2.4
com.apple.iokit.IO80211Family    320.1
com.apple.iokit.IONetworkingFamily    1.10
com.apple.iokit.IOAHCIFamily    2.0.6
com.apple.iokit.IOUSBFamily    4.2.4
com.apple.driver.AppleEFIRuntime    1.4.0
com.apple.iokit.IOHIDFamily    1.6.6
com.apple.iokit.IOSMBusFamily    1.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    6
com.apple.driver.DiskImages    289.1
com.apple.iokit.IOStorageFamily    1.6.3
com.apple.driver.AppleACPIPlatform    1.3.6
com.apple.iokit.IOPCIFamily    2.6.5
com.apple.iokit.IOACPIFamily    1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B09, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPhone, 0x05ac (Apple Inc.), 0x12a0, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/sec

Never mind, I found it.

Mac book pro turned off by itself

Hi, my mac book pro turned off by itself when I try to open iphoto or VLC and it restart automatically.
OSX Mountain Lion 10.8.5

Have you tried a SMC Reset?
http://support.apple.com/kb/HT3964

Mac Book Pro turns off

Hello,
My Mac Book Pro turns off without reason. It hypernates. At first I thought it was the battery but It is not that. It says it has 2:30 left, but to turn it on I need to plug in the adapter. It does that for 2 days now.
Thank you in advance,
Chrystalla

The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage.

Can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig. I asked apple and they said it is not true because you can use it with or without both together without affecting op pw

can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig with out the battery. I asked apple and they said it is not true because you can use the comp with the power adapter and battery together or either by itself and it will not effect the 2.16 gig. Thank you.

If you remove the battery the CPU power will be cut by 50% (whatever they told you) so that there's no lack of power or overheating issues. It's best to always keep the battery in.

Did anyone else get a brand new mac book pro that came with items already in the favorites tab?

just bought a brand new mac book pro went online and noticed that there were already items saved to favorites, strange things about pumpkin cheesecake.

You could have purchased a refurbished computer.
Take it back and voice your concern and where ever you purchased it from will probably swap it out for you

The "mac book" pro turns off after performing the internet recovery

we had the macbook pro and we put in a new hard drive and when we press the power button it turns on and has a flashing file qith a question mark on it and we did the internet recovery thing but after its done it just turns off again. please help

The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage.

My Mac book pro turns on with a grey screen with a blinking folder question mark. Help!

My bag carrying my computer fell on the ground as I was entering a cab. I checked my computer immediately for damage and it seemed to work fine. After about an two hours, I went back to my computer and it had a black screen and was getting very hot. I held the power button down and it restarted only to have a grey screen with a blinking folder + a question mark. I've already looked on the forums, and I don't have the CDs with me as I am traveling, and I don't have much backed up.
I appreciate any advice provided.
Thank you!

Hey peawok,
The following document goes over troubleshooting steps for when you encounter a folder with a flashing question mark during startup:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT3819 I am in the process of switching over to my new Mac Book Pro computer. With that being said, I am trying to get my ITunes play list onto my new computer. How do I go about doing that. My husband has set up icoud for us, so what is the best way

How do I switch my Itunes accounts into this new computer?

Copy the /Home/Music/iTunes/ folder to an external drive. Connect the drive to the new computer and transfer the iTunes folder into the /Home/Music/ folder on the new computer.

New MAC book pro-need help figuring out Paraellels

Hey all -yes I have come to the good side but I still need to install Paraellels -since most of my programs right now are windows. SOrry
I have Paraellels installed but how do I tell Paraellels how much space to use the mac HD for windows --I wanna use 15gb for windows --SHould I have partitioned the MAC HD for 15gb to install windows on-
Im on Paraellels now and its asking me to insert eh windows disk but i dont wanna install anything if i need to go back and do something.
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I know that you don't need a separate partition for Parallels to work. Essentially it creates a special file on your computer that acts kind of like a virtual computer when Parallels is running. Windows is actually installed into this file. So to answer your question about partitioning, no, there's no need for a separate partition.
Unfortunately I don't use Parallels so can't help with the rest. The advice in the other reply is your best bet. They'll be more intimately familiar with Parallels over there.

G4 vs New MAC BOOK PRO

I have G4 tower but Im thinking of buying one of the new Mac Book Pros they just came out with. I have heard how the towers are better then the Mac Book Pros for logic. But I was wondering if the Mac Book Pros are bigger and faster then my G4 wouldnt logic run better on the Mac Book Pro?

Just for comparisons sake. A buddy of mine just bought a mac book (not pro) the generation just before the current models and it runs the same performance or a bit higher performance than my dual 2.0 G5 PPC. Until the track count get up there you can run the logic sessions of the internal.
So it will seem like you G4 is standing still compared to the new intel laptops.
The macbook for the money is a kickin machine.
There apple videos for Logic show a guy working on a remix he's running the whole session (a pretty big one) from his mac book pro's internal drive.

How do I turn off authentification on a brand new Mac Book Pro

How do I turn off authentification on a brand new Mac Book Pro?

Every time my husband does something like change the name of a file, he has to put in an authentification password.

No matter where I go, as soon as I turn on the Internet on my new Mac Book Pro, everyone else is no longer able to use the Internet. How can I fix this?

No matter where I go, as soon as I turn on the Internet on my new Mac Book Pro, everyone else is no longer able to use the Internet. How can I fix this? I received it as a gift for college, but its hard to do research when everyone constantly yells at me to get off because they can no longer continue what they're doing.
<Edited By Host>

" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

Brand New Mac Book Pro with defective screen

Hi Guys,
Does anyone here, purchased a brand new Mac Book Pro 13-inch: 2.9GHz with a defective screen?
I bought mine, Last June 14. I just noticed the defect last June 29 and returned it to where I purchase it at june 30.
There are somewhat 'black smudges' on the left part of the screen. I'm a graphic designer, so i know that this is a big issue for me.
Also, the fact that I'm just using it for 5 times I think, since I bought it, and there's already an issue.
At first, i was battling with the customer service (from where i bought it), They wouldn't want to give me replacement, because I already exceeded their 7 day return policy. But I'm not giving in, so then they just told me, they would send it to apple service.
It took a week for a progress, then I just got a call from Apple, that they didn't saw it either (the defect). Then I told the guy what I saw.
It's only visible with black background and with the lights turned off.
So he called again and told me that he also saw it, and told me that they would replace the Monitor.
I'm new with this, is it normally ok, that they will just replace the monitor? I mean, would it still work properly, now that they've
opened it and replaced only the defective part?
Hope you guys can give me your thoughts.
Thank You.

Not sure what part of the world you are in but Apple has a 14 day return policy. But even with the 14 days you exceeded that time limit. So the only option is to replace the defective part and not the whole system. This is standard operating practices for any manufacturer once you have exceeded the return period.

I can't add printers to my new mac book pro with retina display

I am trying to set up my HP wireless printer to my new mac book pro with retina display. I can't get it to work! I have down loaded the latest driver for my printer, and when I go into the printer area and try and add the printer, nothing shows up and it won't let me even add it. I can't seem to connect my mac directly to my printer either as I must need a different cord as there does not seem to be a port for the "phone like jack" that I could fall back on with my old Mac. My printer prints great so I hate to just buy a new printer, but I can't get this to work. My wireless router is located in the basement, far away from where I keep my printer so it also makes it hard to rest everything. I even bought the blue tooth adaptor for the HP printer thinking that would solve it all, and nope! Any help would be greatly appreciated!

I have made some progress.... I can print wirelessly from my printer now, but I can't set the printer itself to be wireless. I had to move my printer downstairs to where my router is...which is not that convient. I printed up the page you asked about....and as expected, it says it is off line and there is no IP address. So now I need to figure out how to make my printer itself wireless. I did download the HP driver I needed...but I can't access it to do anything else. It seems l like I am missing a step... or I need to hook up my computer itself to the printer to help get the printer to be wirelss, but I can't hook it up because there is no port for me to do that (no port that looks like a phone jack). I am guessing I would need a different type of cord, but I am not sure what kind of cord that would be! Ugh!

My new mac book pro turns off with out my will

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