My new MacBook Air won't install the latest software update. How do I fix that?
I can't get my new MacBook Air to install the latest software update.
It keeps telling me that an "unexpected error" occurred.
How do I fix this?
Your posting above says you're running Lion (Version 10.7.3).
Going to the current version of Mountain Lion (Version 10.8.2) requires a $20 purchase (upgrade fee) from the App Store.
Further, if your iMac is older than mid-2007, it cannot be upgraded to Mountain Lion. Only mid-2007 or newer iMacs can handle it.
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TS3694 My iphone 4s won't back up and won't let me install the latest software update?
My iphone 4s won't let me back up and it won't let me install the latest software update?
Back up to where? What error message do you get?
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I just installed the latest software update and now I can't open Mail 4.5. This is a Mini 2,1 using OSX 10.6.8.
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?
Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred -
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
Since installing the latest software update I have been unable to access my mail app.the screen appears blank?
Force close the mail app and reset your iPad. See if that fixes it.
In order to close the mail app, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the mail app and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I cannot install the latest software update on my iPad - why?
please advise why I am unable to install the latest software update on my ipad
hi i think we want some information about your device
but those might be problems
1.you ipad is updated to latest version
2.low space in disk drive
3.your device isnt a original one
send some pics of error massage or send the error massage i will be use full to solve your problems
regards -
New iPod Nano won't let me install the latest software update.
I Just set up my new nano and it said there was a software update. When I go to install the update it asks for my password and says Itunes needs to make some changes to the software please insert password. It will not accept my itunes password and then gives me a completely randome hint that makes no sense. Has anyone else seen this and have any suggestions for me?
Back up to where? What error message do you get?
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Hi, Hope this is in the right place.
I'm trying to upload photos into facebook from my iMac. I've clicked on the upload to facebook icon in iphoto but just get an error message saying 'error occurred with iPhoto - try again later. I've also had problems lately when I click on a photo to open it I just get a grey screen with an exclamation mark. I've downloaded the latest software but nothing seems to work.
Can anyone help please?
Thanks hopefully,
KarenKaren,
I'd recommend reposting in the iPhoto forum, you can find it at:
https://discussions.apple.com/community/ilife/iphoto -
I cam not fing icloud in my system settings on my macbook pro, what should i do? i know i have the latest softawre for everything and im not sure what to do at this point...
Does anyone know what to do?I'm on hold to apple support right now, Michael, to ask a similar question. I was able to back up itunes and mail, but no documents either in pages or in word. what are you doing? Fred
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How can I tell if a software has been downloaded AND installed on my ipod? Tried 3 times now.
iTunes will tell you when you sync.
For help, see iPod Support: http://www.apple.com/support/ipodtouch/
specifically the "learn more" link under "Upgrading to iOS 5": http://support.apple.com/kb/HT4972
Message was edited by: EZ Jim
Mac OSX 10.7.3 -
So we just got a new Macbook and I also installed the apple configurator tool. I'm using it to prepare the iPads for deployment and it won't let me prepare them? It gets an error stating "retrieving iOS info from apple" then it stops and says "internet error". My Internet connection is fine with the Mac-book. It shows the iPad is listed under the Prepare logo up top as 1 but under supervise none are shown. Although it does show itself in iTunes. Also the profile I created is fresh and has no errors. We have tryed nearly everything I cna think of and online forums are not giving us to much info on this error.
A wag at this. A port issue?
"Apple Push Notification network setup
When MDM servers and iOS devices are behind a firewall, some network configuration may need to take place in order for the MDM service to function properly. To send notifications from an MDM server to Apple Push Notification service, TCP port 2195 needs to be open. To reach the feedback service, TCP port 2196 will need to be open as well. For devices connecting to the push service over Wi-Fi, TCP port 5223 should
be open."
http://www.google.com/url?sa=t&rct=j&q=ports%20ios%20configure%20ipad&source=web &cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fimages.apple.com%2Fipad%2Fbusiness%2Fdocs%2 FiOS_MDM.pdf&ei=5lXGUPCcJMXx0gH2wYG4BA&usg=AFQjCNFzINvs7ktT-6o6Q_l4Qk2HkpjtCA&ca d=rja
google: ports ios configure ipad
Try it on your home network where there isn't a lot of 'controls' -- network filtering , firewalls, etc.
Robert -
My brand new MacBook Air won't turn on all the way.
Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.
You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
For the actual SMC reset, note subsection in above, instructions click-open on blue text:
>Resetting the SMC on portables with a battery you should not remove on your own
If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
•About NVRAM and PRAM:
http://support.apple.com/kb/HT1379
>Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
Or use the 'Apple - Support - Contact Apple Support' to start the process...
http://www.apple.com/support/contact/
Hopefully this helps somewhat.
Good luck & happy computing! -
My new Macbook air won't connect to my Vizio HDTV.
My new Macbook Air won't connect to my Vizio VO32LF HDTV. I bought a mini-displayport to HDMI cable to connect the two. When I connect the cable, and switch to the appropriate HDMI input on the TV, my Macbook Air screen will flash blue for a second, and then return to normal. The TV reports it's unable to find a signal. I use the HDTV as my primary monitor, so I'd really appreciate some help on getting the two to place nicely together!
Cp,
Thanks for the reply. However, it appears that the issue is not with the hotspot, but with the network settings in the MacBook Air as every other device I have (including non-Apple devices) will connect to the iPhone hotspot. Another symptom is that my MacBook Air can find my iMac (and other network devices) on my wireless network, but the iMac can't find the MacBook Air.
KDR -
Brand New MacBook Air Won't Charge
I just bought a new Macbook Air 1.8 GHz (the more expensive version) and from the second I opened it, it would not charge. The only way I can use the laptop is if it is plugged in. When I look at the computer's info, it says BATTERY INSTALLED: NO CHARGING: NO CYCLE COUNT:0
What happened? Was it supposed to come with the battery installed? Should I send it back?if the store is close take it back and ask for replacement, otherwise call and ask for replacement
you could call support and get it fixed under warranty...
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
...but if it is brand new you have a reasonable expectation to get what you paid for, so going for replacement is the beter option
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