My new MacBook does not start

My MacBook will not start, I am getting a gray or light blue screen and nothing happens.
Apparently this has a tendency to happen when the ITunes and Photo Booth are open within one session before I shut down the computer.
So far every time that I start the computer I have to press and hold the (control alt P R) keys, then the laptop starts and I get the apple in the screen and the rotating gear.
Please advice what to do?
I should point out that if I open other programs in a session and then shut down the computer, it does start normally when I restart.

The 4 times chimes is my old habit since os 7.5.3 sorry if that sound amusing to you, on apple sites 2 times is enough.
It will be the last option to do the re-installation.
But it usually help better, and you can narrow down the problem to other factor since the OS X is well installed and fresh.
I prefer install for the first time method, but you can choose archieve and install if you want to save your data there. Any method you choose make sure you back up your data before doing so.
But do you have a good connection in Thai, since I suggest you to update all the updater after you done the installation process.
Good Luck

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My new Macbook does not have a DVD slot. How do I install my Kodak printer now?

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Kodak printer model number?
http://support.en.kodak.com/app/answers/detail/a_id/32109/selected/true
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My MacBook does not start

My MacBook does not start up. I do not get further than the apple logo and spinning wheel

You could try the processes described in the following Support article to test and troubleshoot the computer, before applying the SMC reset section here...
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
This covers several items, including SafeBoot and others, that could help resolve the problem; including the reset notion itself. When you troubleshoot, not all items are necessary; stop at the first one that works. If none of them work, try them again. Maybe up to three times.
If you have the OS X install disc DVD, you may need to use it at some point, in troubleshooting or repair; since there also may be a problem with the hard disk drive or system startup files on it. The booted OS X install disc allows one to use OS X utilities, such as Disk Utility, to attempt repair; not limited to installations, the utility can attempt a repair on an unmounted system disk drive, thus booting Mac from the DVD.
Good luck & happy computing!

My New MacBook does not charge the battery at all

Initially, it stayed at 65% with the exteranl power connected all the time. Then it stayed at 0% after I used it without external power. Now it definitly does not start if no external power attached, and sometimes does not start even with exteranl power attached - I can only get it started by taking out the battery, putting it back and plugging in the exteranl power. And the cutomer service ***** - I am retuning it for sure, wasted too much of my time.
MacBook Mac OS X (10.4.6)

Well, I did want to exchange it initially, but the process of getting Apple to admoit there is something wrong with this BRAND NEW system was too painful for me. I never had a similar experience before. Yesterday, after spending almst half day on the phone, I finally got a technitian to admit that the bettery was bad, but the customer return department already closed. (I called both of them a number of times and experienced serveral transfering back and forth, and cutting off). What really pi**ed me off completely is that this morning when I called the custermer return again, the guy STILL transfered me to the tech support WITHOUT listening to me and WITHOUT my permission. Maybe the Apple product IS really that great and worth being abused and treated badly for, but I have never had such a bad experience in my life before, and I do not want to spend a premium price for a system comes brocken and needs half a month to get it "repaired", not mentioning wasting my warrenty on it. So I am going to stay away from Apple's product till they really know how to treat their customers. Before then, I will just return everything they sent me and let my credit company, American Express, a company really stands behand their customers, to deal with them and get my money back.
Ironically, I am the lead quality and reliability engineer who qulified the Intel GMCH for Apple...

Macbook does not start

Greetings. This is my issue:
I don't know why the macbook does not restart, if you try to restart it, it comes to black screen and i had to press the power button twice (Turn it absolutely off and turn it up), i took it to an apple authorized service center and he put an external HDD and restart it from this HDD then restart my macbook and it restarted normally, a few days later the problem persist.
Now the big deal: I turned it on, open safari and immediately it comes black screen and the status white led start blinking, i press the power button and stop blinking and press it again but it does not start, the blinking comes again... I left it off for an hour or so.
One hour later it boots normally but in few seconds it freezes and becomes a message in the screen that reads: " You need to restart your computer. Hold down the Power button for several seconds or press the Restart button". Then i press the power button, when i tried to restart it again there came a lot of strange stripes in the screen, gray and black with some color dots, a very weird thing, the "Start up chime" sounds about tree times and the stripes keep changing, always stripes. I restart it again, and the same thing happens one more time, and the third time i restart it it does not show anything on screen, all black and no sound, i tried putting out battery and everything Apple says to do when macbook does not boot, but nothing happens... i press the power button the sound of the HDD (I guess) that always sound, i can hear it, and the status white led is on, but not blinking, but nothing else....
what should it be?
it is a late 2007 macbook and out of warranty, does not have apple care.

This is what the last Kernel Report says:
Thu Jul 23 09:27:51 2009
panic(cpu 0 caller 0x00195080): "pmapremoverange empty hash removing hashed pv"@/SourceCache/xnu/xnu-1228.12.14/osfmk/i386/pmap.c:2072
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2107fbf8 : 0x12b4c6 (0x45ec20 0x2107fc2c 0x13355c 0x0)
0x2107fc48 : 0x195080 (0x4651d0 0x32cfab0 0x4e33c80c 0x10000)
0x2107fcf8 : 0x1972db (0x32cfa6c 0x1000 0x0 0x105e008)
0x2107fd58 : 0x16abc5 (0x32cfa6c 0x1000 0x0 0x2000)
0x2107fe78 : 0x16b18d (0xffe00000 0x0 0x0 0x0)
0x2107feb8 : 0x13bb81 (0x32b9aa8 0x0 0x0 0xffe00000)
0x2107ff08 : 0x376f2a (0x29b770c 0x0 0x2107ff58 0x19c6b3)
0x2107ff58 : 0x376f58 (0x2c8be44 0x0 0x3169404 0x0)
0x2107ff78 : 0x3e2e3b (0x2c8be44 0x31693c0 0x3169404 0x1213)
0x2107ffc8 : 0x1a1bfa (0x3165520 0x0 0x1a40b5 0x3174208)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffffee8
BSD process name corresponding to current thread: scsid
Mac OS version:
9J61
Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)
System uptime in nanoseconds: 18167463710
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 17433441031
com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDAPlatformDriver 1.6.8a3
com.apple.driver.AppleHDA 1.6.8a3
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleGraphicsControl 2.8.11
com.apple.driver.AppleIntelGMAX3100 5.4.4
com.apple.driver.AppleIntelGMA950 5.4.4
com.apple.driver.AirPort.Atheros 319.10.3
com.apple.driver.AppleHDAController 1.6.8a3
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.driver.AppleIRController 110
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.ACPISMCPlatformPlugin 3.4.0d10
com.apple.driver.AppleLPC 1.2.12
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AppleIntelIntegratedFramebuffer 5.4.4
com.apple.driver.CSRUSBBluetoothHCIController 2.1.6f8
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.driver.CSRHIDTransitionDriver 2.1.6f8
com.apple.driver.AppleUSBTrackpad 1.7.4f1
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOAHCIBlockStorage 1.2.1
com.apple.driver.USBCameraFirmwareLoader 1.0.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.iokit.IOATAPIProtocolTransport 1.5.2
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleIntelPIIXATA 2.0.0
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AppleAHCIPort 1.6.0
com.apple.driver.AppleUSBHub 3.4.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.AppleUSBEHCI 3.4.3
com.apple.driver.AppleUSBUHCI 3.3.5
com.apple.iokit.AppleYukon2 3.1.12b14
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleSmartBatteryManager 158.10.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.4
com.apple.driver.AppleACPIButtons 1.2.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.4
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.6.8a3
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOHDAFamily 1.6.8a3
com.apple.iokit.IOAudioFamily 1.6.9fc3
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0d10
com.apple.driver.AppleSMC 2.2.1d2
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
com.apple.iokit.IOBluetoothFamily 2.1.6f8
com.apple.iokit.IOUSBHIDDriver 3.2.2
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOUSBFamily 3.4.3
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.4
com.apple.iokit.IOACPIFamily 1.2.0
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New Macbook does not recognize Time Capsule backup from old macbook

I just purchased a late 2013 13" macbook pro. I have a mid 2009 macbook pro running Mavericks. The new macbook will not recognize the time capsule backup from my old macbook. I am trying to migrate all data over, but the new mac does not ever acknowledge the external drive that contains the backup. I've tried two different external drives with the same result each time. Both computers are running Mavericks.

Do you see the drive in Disk Utility?
If yes, run Repair Permissions then restart the drive.
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.
In System Preferences > Time Machine can you select the old Time Machine with Select Disk?

MacBook does not start-how do I backup?

My Macbook is not starting properly - displays a gray screen with logo only. I have the MacOs installer ready to go into Disk Utility, Erase and then somehow install OS again.... I would like to know how can I make a backup of my files prior to erasing, since I cannot see my files anymore... any suggestions? Thanks!

What I have done in this situation is to plug in an external hard drive, and run the Mac install disk. Install Mac OSX on the external one. Then boot up from the external drive by holding down the option key at startup.
If you can't mount the internal hard drive, or see it on the desktop, you're out of luck. Probably a hardware issue. You could look into a more professional repair utility, or just bring it to a servicer.
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Now we can make the backup. You can use free software such as SuperDuper, or Carbon Copy. Personally I use SuperDuper, and I will explain it with that software. Open it, and make sure you copy your internal hard drive (usually Macintosh HD), to the backup partition you just made. Now backup all files.
After this is complete you should have a bootable copy of your internal hard drive on your external hard drive. Try booting it up with by holding down the option key like before. From here, there are several courses of action.
1. You can attempt to use SuperDuper to copy the backup back to your internal hard drive. This works sometimes, but your internal hard drive will have to be in good condition. I reccomend trying it though.
2. Try reinstalling Mac OSX on the internal hard drive, holding option at startup and selecting the disk. There should be an option in the install process to import files and settings from another computer. Don't worry if you miss it though, because you can always do this from Migration Assistant (/Applications/Utilities/).
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New macbook does not "see" my network, old macbook pro and iphones do...

Yesterday I installed an upgrade to my airport extreme base station, now my macbook pro and the 2 iphones in the household see the wifi network but the other macbook does not. It does see the neighbors wifi networks and will see it when I connect via a cable to the base station by no wireless connection... help!

I am having a similar problem. I have 19 iBooks in a classroom and, suddenly, none of them can see the AirPort Express network when they log on. Instead, the iBooks try to connect to a Windows-based school network. I have designated the AEBS network as the only preferred network but the iBooks NEVER try to connect to it first. However, if you click on the AirPort icon in the menu bar, the AEBS network is clearly visible and clicking on it immediately connects you to the AEBS network.
When I originally set up the network in January, everything worked just fine. After the upgrade to AE Firmware 5.7 and various OS X 10.4.5 updates, everything has gone downhill. I had the dropped signal problem that so many have reported. I downgraded to AE Firmware 5.5.1 and followed J. Exby's procedure to upgrade the AEBS framework. That solved the dropped signal problem. But now my iBooks cannot find the AEBS network when they log in.
I have set the AirPort Network Preferences to connect Automatically or to Preferred Networks with the same result. I have also set the option to "Keep looking for recent networks" and it never finds our AEBS network. Yet, the network can be accessed manually through the AirPort icon.
BTW, I use one of the iBooks myself and it works perfectly and finds my preferred network in 2 other locations with non-AEBS networks. But it cannot see its own preferred network in school.
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i bought the iphone6 yesterday and I opened it today. It does not start up and it shows just a low battery sign and then it turns black. What shall i Do?

Well, Apple's policy on the iPhone warranty outside of the country where it was purchased is:
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
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"browse device" showed the mouse, but said it was not connected. I started the setup assistant, but it did not seem to see the mouse. But I noticed a tiny button on the bottom of the mouse labelled "connect" and pushing that while running setup assistant seems to have done the trick. Now I hope it "sticks".
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Hi:
I just bought one brand new MacBook Pro in March and I decided to install Windows two days ago. I created a 32 GB partition using Boot Camp (I had no problem at this point). However, when I restarted the computer (after I inserted an original Windows XP SP2 disc) it got freezed, and a black screen with a blinking cursor on the upper-left corner appeared. I repeated the operation many times with my XP SP2 and another Vista SP1 CDs, always with the same result. After that, I tried to install both systems on 2007 iMac and I had no trouble.
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Ramiro

Hey guys,
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1. Re-partitioning the HDD
2. Repairing the partitions using Disk Utility (requires OS X DVD boot for primary partition)
3. Copying my Windows to a new CD
4. Hitting the Option key during boot and selecting the Windows CD
None of the above worked. Here is how I finally got my Mac to boot from the Windows CD (this might not work for most or any of you - some of these problems are very case specific):
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2. When the computer restarts hold the Option key until you get the boot menu
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Hello,
I am trying to create a working service using the New-Service cmdlet. I tried a bunch of different examples, I found on the internet like this one from technet:
new-service -name TestService -binaryPathName "C:\WINDOWS\System32\svchost.exe -k netsvcs" -dependson NetLogon -displayName "Test Service" -StartupType Manual -Description "This is a test service."
The service gets created and is listed in services.msc and Get-Service but I cannot start it. Ever. The state changes to "Starting" but that's all.
I tried it on different machines with different Windows- and PowerShell versions using elevated PS-consoles.
Thanks,
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Hi Manuel,
I tested on my client, and I also keep getting the error 1053, which indicates timeout and the new created service can not be started during the limit time, so you can try to change the service time limit, please note this needs to change registry value,
Using Registry Editor incorrectly can cause serious problems:
In Registry Editor, locate, and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
a.Point to New, and then click DWORD Value. In the right pane of Registry Editor, notice that New Value #1 (the name of a new registry entry) is selected for editing.
b.Type ServicesPipeTimeout to replace New Value #1, and then press ENTER.
c.Right-click the ServicesPipeTimeout registry entry that you created in step c, and then click Modify. The Edit DWORD Value dialog box appears.
d.In the Value data text box, type TimeoutPeriod, and then click OK
Refer to:
Error 1053: The service did not respond to the
start or control request in a timely fashion - When trying to start the server service.
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang

My macbook does not start, gray screen, apple and turning gear appears

my macbook froze. then shut down the computer to clear the freeze condition. when trying to restart, the computer starts to boot,the apple appears on the screen, the gear rotates, however the computer does not continue to boot. can anyone help?

That would normally indicate a problem with the Hard Drive.
Do you have an Instal Disc to try to boot from? Hold the Mouse button down when powering up & eject if there's a Disc in it now.
The fans going strong is a safety feature when no OS is loaded.
Does it boot into any of these modes?
Holding Option/alt key at bootup.
Holding SHIFT key at bootup.
Target mode...
http://support.apple.com/kb/HT1661
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
We might get clues with verbose mode...
http://support.apple.com/kb/HT1492

Macbook does not start anymore after upgrade to Snow Leopard

I successfully upgraded my MacbookAir to Snow Leopard, but my son's Macbook refuses to start after having been upgraded.
Please help!

Hello,
my MacBook Pro (late 2008 unibody) just needs a main logicboard replacement, fortunatly still within warrenty, after updating to 10.6.0. I experienced the following: With an update from 10.5.6 to 10.5.7 the MBP freezed within 10min. after reboot, with every restart it freezed after a shorter period and finally freezed during the boot process. I've mounted the MBP as an external HD to my iMac, did an backup and deleted the internal MBP harddrive by overwriting it with zeros. I did the usual procedure of resetting SMC, P/V-RAM and reinstalled 10.5.6 - everything was fine again!
When Snow Leopard came out, I updated again, hoping the issue has been repaired. BUT I experienced the same problems and with some system permission deleting I got SL running as long as I did not turn on AirPort. As soon airport is activated and an internet connection is established I could count the seconds until the mac freezes. And it will only come up again by deleting the system configuration preferences (via single user mode booting).
Thereafter I was sure there is a hardware problem with the airport card or the logic board. The Apple Service Provider did not find any hardware failure and finally will change the logic board. Hopefully I got the Mac back next Tuesday. I let you know about the results.
Best regards!
PS: Obviously software could damage hardware or some hardware components used by Apple are not compatible with some of their software.

NEW MACBOOK DOES NOT SUPPORT FINAL CUT EXPRESS!!!

I just got my new MacBook 13" and tranferred all my files/applications from my older iMac (purchased 2004). When i try and open Final Cut Express, i receive the messege 'needs AGP graphics card'
I dont have access to the internet and so cannot receive an upgrade on my F.C.E.... and i bought the laptop specifically to do my editing on the move!!!
Its rediculous, why didnt the guy who i bought it from tell me, even tho he asked what i'd use it for and i told him!
has anyone got any suggestions? anything at all!!
(and ps: can you BUY such a card? if so, how much am i looking at? I seriously cannot afford anything after buying this laptop!)
Im despairing and freaking out!
Help!
Thanks

Lara,
I don't use Final Cut Express, however, based on the information that you've provided, you're attempting to use a Power PC Based version of FCE, not Universal. Your iMac was most likely a G5? Your new MacBook is an Intel. Different processors.
In order to use Final Cut Express on your MacBook, most likely you're going to need to upgrade FCE.
To answer your last question, there's no option for purchasing a graphics card for the MacBook.

My new MacBook does not start

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