My new MacBook keeps freezing at the login. What possibly could be the problem?

I have taken my computer to the store 3 times and the last time left it there for 4 days. Each time it miraculously works and there is no identified problem. I have not put any software on in for two months to see if it was the problem. It randomly freezes at the login window and have to restart several times. Anyone else have this problem?

Are any wired peripherals connected? If so, disconnect them and test.

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New macbook keeps freezing

I just bought the new macbook that came out and already I keep running into problems. While safari is running, finder would sometimes freeze, as well as safari. sometimes force quit won't work as well. Is it a hardware problem? Is anyone else running into this problem???

I'm having a similar problem with my MacBook, I've had it for almost a year, working flawlessly with Tiger till a month ago when I installed Leopard. Since then and even after updating to 10.5.1 the machine freezes every 5 minutes or so no matte what you are doing in it or what programs are running, restarting or forcing the finder to restart doesn't really solve the problem. I've tried almost everything, closing all programs, closing bluetooth, closing airport, repairing permissions, repairing the disk, etc... Apple Hardware Test said the machine was OK and there isn't any log or process I can blame. activity monitor shows very low activity during this freeze periods. I just don't know what to do, the MacBook has rendered completely useless since I installed Leopard and I think I'm days away from restoring a disk image I kept before upgrading, the only problem with this is I will never know if the issue is solved with future upgrades. No other of my machines seems to be affected (MacMini Core Duo and G5 Dual 1.8 Ghz, both with Leopard as well).

What do you do if your macbook keeps freezing when you try to search something in the search bar?

I keep trying to search something and everytime it just freezes then goes to the destop...

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Click the Clear Display icon in the toolbar. Try the action again. Post any messages that appear in the Console window – the text, please, not a screenshot.

Brand New Macbook keeps freezing on start up...

So, just bought my first MAC and having a horrible experience so far. Brand new computer right out of box froze on me on star-up (at the screen with the spinning thing and the apple logo). So I hold down the power down to restart it and then it boots fine. The computer works fine after that, but when i turn off the computer for a few hours and try to turn it back on, it freezes again at the same spot.
I called Mac support and they told me to re-install the OS using archiving option, did it and didn't solve the issue, and actually it gave me a Kernel problem after that... So I called again they told me to do a clean install... did it.. and still doing it... I have tried repairing the permissions or whatever and nothing, still freezes on start-up.
Obviously, they won't let me return it so I can get a brand new one, they want to try to repair it first. This is sad since the computer is not even 1 week old...
Anyone has any clue what the problem might be ? At this point to me it seems its a hardware issue, i don't think it's software...

I tried the fdsk and it did not work.
This morning i got a Kernel problem.
PANIC (CUP 0 CALLER 0X003A92A) or 1
UNABLE TO FIND DRIVER FOR THIS PLATFORM "ACPI"
DEBUGGER CALLED <PANIC>
There were a bunch of numbers and thing in between but you get the point... and as i was typing this message on my laptop, it froze, had to reboot it.
Here is the deal, which i don't think it's what's causing it since when i first turned it on without any of these plugged to it, it still froze on start but... I have the Apple pro keyboard and mouse attached to it, plus the Ipod cable + have it plugged to a Dell Monitor.
Would any of those things cause any problems ? I wouldnt think so, it better not because my sister's dell does the same thing and she has never had a problem with an external keyboard/mouse and monitor plugged in while turning on the computer...
Pretty sure this computer is just Dead on Arrival like someone said, the bad part is i bought it online at Apple store and i couldnt just walk in and return it...
Any other suggestions besides calling them and demanding a return ?
Thanks guys.

My macbook keeps freezing when i put my password in the unlock my computer

my macbook keeps freezing when i put my password in the unlock my computer

Hi scottschierer,
Welcome to the Apple Support Communities!
I understand that your computer reaches the login screen but does not load the Desktop after you log in. In this situation, I would recommend working through the troubleshooting steps located in the attached article to help resolve the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
Best regards,
Joe

Installing Photoshop CS4 from original Disk onto my new Macbook Pro. Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep. How do I resolve ?

Installing Photoshop CS4 from original Disk onto my new Macbook Pro. Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep. How do I resolve ?

Tina Hadley did you migrate/transfer your applications over to your new Macintosh? If so this could cause problems with your serial number being recognized. Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder. Once this is done you will also want to run the CC Cleaner Tool. Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

My macbook keep freezing and lagging

even though i just opening google chrome,the "beach ball" keep showing and my mac not really responsive like before.is it because my spec too low or because my new update?

Problem description:
my macbook keep freezing and lagging
and the “beach ball” keep showing even though i just open my chrome
EtreCheck version: 2.0.11 (98)
Report generated November 12, 2014 at 11:15:13 AM GMT+8
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:59:29
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (447.04 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.VIATelecom.driver.ViaUsbSer (1.0.0 - SDK 10.7) Support
Launch Agents: ℹ️
[invalid?] SwapperUFi.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[invalid?] PPPMonitord.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      4% GoogleSoftwareUpdateAgent
      2% Google Chrome
      0% launchd
      0% sysmond
      0% fontd
Top Processes by Memory: ℹ️
142 MB Google Chrome
132 MB Google Chrome Helper
47 MB Finder
34 MB mds_stores
30 MB WindowServer
Virtual Memory Information: ℹ️
136 MB Free RAM
1.57 GB Active RAM
1.50 GB Inactive RAM
653 MB Wired RAM
2.77 GB Page-ins
24 MB Page-outs

Will the new MacBook Air be able to handle what I need it for?

I'm about to buy my first ever Mac, exciting right?
Anywho, I was set on getting a MacBook (or possibly pro) then the new MacBook Air came out, after looking at it and doing a bit of research it seems to be a fantastic computer but I'm not sure if it can handle what I'll be using it for.
On a general day to day basis, I use these programs:
- a Web Browser (surfing the web and watching online video mostly)
- iTunes
- Scrivener (Writing Software)
- Skype
- AIM
- Microsoft Office
On about a weekly+ basis, I'll be using these programs:
- iMovie
- Adobe Flash CS5 Professional
- Adobe Photoshop CS5
- Other Adobe programs?
Other little tidbits that may be helpful:
- I'm a college student (And though I don't write a lot of essays, stupid technical classes, I will next year because...)
- I'll most likely major in Graphic Design, English or both.
- I spend a lot of time on the computer.
- I'm not a gamer, outside of the occasional online game
- I'm not planning on keeping too much on the computer. (Only programs and whatever project(s) I'm currently working on. Everything else will be kept in an external hard drive or Dropbox. Too keep away clutter and because having so many PC's crash on me has made me paranoid.)
I like the new MacBook Air because it's small and light and has the perfect amount of battery to fit my needs (I hardly ever keep my computer away from a plug for more than 7 hours) Also I really never use my CD drive on my laptop, in fact I think I only used it twice this past year. So really my only concern is that I'll buy it and end up discovering that it doesn't fit my needs, hence this post.
Beyond this I only have three questions:
1.) How much memory should I have? (I do want some wiggle room)
2.) Does a mini jack mean I have to buy special headphones or an adapter?
3.) Does the Facetime Camera = Web Cam? Can I use it for the same purposes? (ex. taking photos/videos, video chat through Skype, etc.)
And the main question: Would the New MacBook Air work for me? If not, which Mac should I get instead? (I'm getting a 13" laptop across the board)
And I probably posted way too much information about my computer life, but if there is anything I learned from taking technical classes its that the more information I can give the better suited computer you can advice me to get.
So thanks to anyone who responds!

witsallbeendonebefore wrote:
The extra 2GB would make any computer run faster. Could you maybe explain more?
Absolutely. The 13" MBA (baseline configuration) at $1299 weighs in at $100 more than the 13" MBP, upgrade the MBA to 4GB and it's now $200 more. So you're paying more money for comparable or "slightly" better performance.
There's been a lot of performance benchmarks released over the past 4 days since I made my initial remark. Not to mention in that time I've had the opportunity to use a 13" MBA with 2GB & 4GB of RAM, although I had more time with the 2GB model. Some observations:
1.) What happens when you need to install something that's only available via CD or DVD? Part two of that question, what happens if you don't have access to a computer with an optical drive to share over to the MBA?
2.) What if you require FireWire connectivity or need to troubleshoot your computer via TDM?
3.) How do you manage 128GB?
4.) How do you run a presentation from the machine with an IR-base remote?
Now, don't get me wrong. I'm a big fan of the MBA, I was one of the first in line to buy one when the first generation came out and I made the 2nd generation MBA my "go to" mobile computer for well over a year. I've been very pleased with currently MBA, but it's not a jack of all trades and while it may be faster than my 13" MBP there are still scenarios that require features the MBP has 'standard' that the MBA does not offer or requires more $$ to implement.
My initial comment about "sluggish" performance was in respect to LightRoom3, Starcraft II, World of Warcraft and Adobe Photoshop CS5. I'll absolutely agree that equalizing the RAM would definitely help to level the playing field but thus far in my testing with the 13" MBA @ 4GB versus the 13" MBP @ 4GB there's still some noticeable difference in favor of the MBP.

I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.   My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.   We only have one copy of iTunes and we have been sharing t

I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.
My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.
We only have one copy of iTunes and we have been sharing the account. (She doesn't really use the computer for anything beyond writing the odd weekend assignment.)
Would I be better off setting her up with her own and making her as a separate user on the computer? Would this require much work?
In recent times with updates, we have a few problems with the duplication of texts and that sort of thing. Both of our texts are stored on the computer and that sort of thing. Also, sometimes texts I send her are sent through to me from her, if that makes any sense.
Anyway, I don't really want to overly complicate matters when it comes to accounts etc, but I wanted to know if a fresh Apple ID would be the best thing or even a new user?
Any tips etc would be greatly appreciated
Thanks in advance
MacBook
I have this question too (0) Reply

Your question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac"   maybe thats why nobody answered you.
It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well.   I prefer to keep things simple, but...........you and yours, I dont know.......
http://support.apple.com/kb/PH11468

HT2499 I have a new MacBook Pro with OS X Lion 10.7.4. The DVD player does not have a feature to store film clips. Why? This is useful for my work and I had it on my older computer? Why the loss of capacity?

I have a new MacBook Pro with OS X Lion 10.7.4. The DVD player does not have a feature to store film clips. Why? This is useful for my work and I had it on my older computer? Why the loss of capacity?

I cannot recall the DVD player ever being a place to "store" videos - it is simply an app to play videos.
If your machine is new, then iMovie should be included as the "shrunk" version of iLife is included with Lion (iMovie, Garageband, and iPhoto). However, iMovie is not a place to store videos either - it is a video editor. You import your clips and edit them in order to then burn to a DVD or share via a social media site.
Have you considered simply dragging the clips to your folder "Movies"? That would be a great place to just store them (please be aware that videos are usually large files, so keep your hard drive space in mind so you keep a minimum free and available for the OS to operate properly):

Trying to add music to my library but my macbook keeps freezing. Any Ideas?

trying to add music to my library but my macbook keeps freezing. Any Ideas?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Brand new Macbook Pro freezes after iTunes-update??

Updated itunes to 10.5.1 last night and now itunes and my brand new Macbook Pro freezes whenever I open iTunes. I got it last week and it has worked perfectly, but now it freezes and has trouble finding the wifi. What to do?? Can I somehow undo the update?

Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

Why does my new iMac keep freezing for no apparent reason?

Why does my new iMac keep freezing? This usually happens when it is not being used and is particularly frustrating when I do need to use it and ahve to switch off and then on again and wait for it to reboot.
I am not computer literate so keep any answers as simple and idiot friendly as possible. I treat it like a car. If I put in the key and turn the ignition on and the enginesprings into life I am content. If not.............. well!

In order to provide any help we need to understand a little bit more about the problem you are experiencing.
You indicated the issue occurs when the sytem is not being used. Does this mean that you stop working on the system and the system 'goes to sleep' where the screen goes black, but when you need to wake it back up by pressing keys on the keyboard or clicking the mouse the system doesn't wake back up? To test for this issue open the System Preferences and click on the Energy Saver preferences. See the 'Computer Sleep' slider to the far right 'Never' setting. You can set the 'Display sleep' setting to any number you prefer. With these settings see if the issue still occurs and let us know the results. If it resolves the issue then give Apple a call and let them know you are unable to wake the system when it goes to sleep. You shouldn't be having that issue.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.

How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
also, there are PhoneView and iRip.

My new MacBook keeps freezing at the login. What possibly could be the problem?

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