MY new Macbook Pro and my horrible drive dvd drive
the slot load drive won't take my disk i stick it in half way it does nothing i hit the eject button and it makes a high pitch noise. what do i do return my new macbook or what
You have two options: call applecare to see if they can do anything (e.g., reinstall, whatever) or go to a Genius bar. For the latter you must make an appointment. If your MBP is defective it will be promptly replaced or repaired (based on my own experience).
It is hard to get stuck with a lemon instead of an apple, but apple is committed to its customers and will do whatever it takes (within reason) to satisfy you.
Similar Messages
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I need to download a DVD to my new MacBook Pro but alas, no CD/DVD drive. What now?
I need to download a DVD and some CDs to my new MacBook Pro but alas, no CD/DVD drive. What now?
Use an external optical drive such as Apple's USB SuperDrive, or one inside another computer.
(118366) -
I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?
You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion -
Bought New Macbook Pro and Lightroom 5 in store -Need to install but don't have a CD/DVD drive
Just got home from purchasing a new Macbook Pro and Lightroom 5. Problem is I do not have a CD/DVD drive. Just opened my Lightroom 5 to install and I'm clueless how to install it on my new laptop UGH! What can I do? Is it possible to install my new Lightroom 5 without a CD/DVD drive?
install lr 5.5,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have my large iTunes library on an external hard drive. Can I set up ITunes on my new Macbook Pro and transfer/copy this library to the internal hard drive or are there any problems I should be aware of?
ITs an old Iomega 100gb external HD that has about 90gb of music on it. The Macbook has a 500gb HD. I would like to put the iTunes library on the internal HD so I have room to expand.
Phil0124 wrote:
You can copy it to the internal hard drive as long as it fits on it. How big is your library, and how big is your internal HD?
The only thing you do not want to do is over-stuff the internal hard drive. The OS needs some space to operate correctly, so if your iTunes library uses up more than say 80 to 85% of the internal HD's available space it may not be a good idea to transfer it over.
With that said, the internal HD will provide slightly faster access to the library than the external would, but other than that, you can point iTunes to the external drive just fine. -
Any word on a firewire to thunderbolt cable? Got a new MacBook Pro and no way to access my data because my data is stored on an external hard drive accessible only by firewire!
This is really starting to be annoying. Apple said this adapter would be available in July.
Of course we could always buy the Thunderbolt Display. For $999. Complete with USB 2 ports. That's not why we bought your MBP-Retina, Guys. We expected connectivity -- high speed connectivity -- as you promised.
I also had an Apple store rep tell me that the adapter would be availble in September. Hate to say it but it feels like Apple is resorting to selling vaporware. It's a page out of the Bill Gates play book. -
After having yet another problem with my MacBook Pro and having to wipe the drive, I am now unable to sync my iPhones etc without erasing all the music on them. Is there a way around this? I have no other library!
iTunes is a mess! It couldn't find it's own libraries and I was forced to create a new one. Now I don't know where my music is or if any's missing.columbus new boy wrote:
How crap is that?
It's not crap at all.
It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
There has to be a solution.
Why not simply make a playlist with the songs you want on the iPhone?
and maintain a current backup of your computer. -
How to install an SSD in a MacBook Pro and keep the original hard drive
Step by step instructions on how to install a Crucial SSD as the primary drive in a MacBook Pro and use the original hard drive as a second drive in place of the optical drive.
Apart from the time needed to back up your data and clone the original drive to the new SSD, you should be able complete this in less than an hour.Verifying
Install the SSD in the HDD slot
Install the HDD in the optical slot
Boot to the HDD and format the SSD
Boot using Command R and restore the operating system from Time machine to the SSD
Reformat the HDD and restore the data files to it. -
I have just got a new macbook pro and want my itunes library on it.
hi, i have just got a new macbook pro and set it all up apart from my itunes library. yesturday i tried plugging in my ipad and iphone but this didnt work. i have tried clicking homeshare and have it turned on on both of my laptops but my itunes library has not synced. how do i transfer my itunes library?
MissGraceB wrote:
... how do i transfer my itunes library?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
Also... Have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html -
I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again." -
HDD vs SSD for new MacBook Pro and FCP editing performance
I will be purchasing a new MacBook Pro and I'm curious about performance as it relates to large FCP projects. I'm looking to hear from folks who can help me determine if a solid state drive (SSD) would be worth the extra cost. I edit large FCP projects and I'm curious if using a SSD would be the way to go. Will I get better editing performance with a SSD as opposed to the 7200 RPM HDD?
Thanks!As a boot drive, SSDs have exceedingly last fast access times, and great data throughput rates. My Crucial SSD has a write read of about 200 MB/s. I can boot in under four seconds, and access apps, and web sites pretty **** fast.
However, beyond this, I don't see any real, substantial or dramatic gains in editing performance at all as a boot drive. I'd save your money on get more RAM, and best CPU and GPU you can afford. -
I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
hi.. i'm about to buy a new macbook pro and i need some pros and cons of SSD.... i'm not sure which is really better, the regular hard drive or the SSD... because if i buy the mac with SSD it would be the 128GB, so i want to know how would that affect the overall performance of the computer...
Thanks!I would suggest that you purchase the SSD through a third party source. You will save money that way.
Regarding the performance, go to the OWC web site. They have bench tested their SSD vs conventional HDD and have published the results for anyone to see,
The difference between the 128GB and the 256GB drives is capacity, no practical change to performance.
Ciao. -
I have a new macbook pro and want to transfer my Mail autofill from my old mac. Never used Time Machine or Migration Assistant -- looks complicated. Any easy way to do this?
caitlinfromcambridge wrote:
Thanks -- I would like to try this. I do not know how to reach hard drive from old mac to new. Can you help me with this?
There are two ways - you can boot your old Mac in Target Mode (reboot your Mac, and as soon as you hear the startup chime hold down the T key on the keyboard until you see the yellow/orange Firewire logo on screen). You can then use a FireWire cable to connect your new mac to your old one. The old Mac hard drive will appear on your new Mac as if it is an external hard drive.
Details on Target Disk Mode: http://support.apple.com/kb/ht1661
If you don't have a firewire cable but you do have a home network (i.e. both computers can access the Internet at the same time), you can share the hard drive on your old Mac and then connect to it on your new Mac.
Good article on sharing your hard drive: http://support.apple.com/kb/HT1549
Finally, if the above doesn't thrill you, you can hook an external drive to your old Mac, copy the mail folder over to it, then connect the external drive to your new Mac and copy it over. It's two steps, but if you don't have a firewire cable and aren't comfortable with sharing over a network it will work just as well - you just have to wait for the mail folder to copy twice instead of once.
If you get stuck post back! -
I have a new MacBook Pro and every time I open Safari it locks up???
I have a new MacBook Pro and every time I open Safari it locks up???
Okay, then you have made a whole bunch of trouble for yourself. First, download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then you can manually remove as many bits of PSE as you can find. Not only the application itself, but also in hard drive>library>application support>adobe. And go to your username>library>preferences and delete everything there pertaining to PSE. That library is hidden. To see it, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account.
Then go here to download the installer and install it from scratch. You can never move an installed copy of PSE (except for the app store version):
Download Photoshop Elements products | 9, 8, 7
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