My new MacBook Pro can't get an update of iPhoto at the app store

I bought a new MacBook Pro last week and see that the App Store has an update of iPhoto. However there is an error message that says"You can not update this software since you have not owned the major version of this software". I assumed that by purchasing the macbook that I DO own the major version. Any ideas? This must be an error. I have registered my MacBook with Apple with a valid Apple ID. Thanks for your help.

iPhoto updates through 'software update', not the App Store.

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gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
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If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
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http://www.apple.com/emea/support/itunes/contact.html

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See:
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ay be an Apple problem

Why can't I update my iPhoto through the App Store?

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Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

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Same here... Anyone else having the same problem, use zimzo2's instructions: (use TAB key to cycle through the options then SPACE key to select and get past that screen)
The "return/enter" key and trackpad tapping didn't work for me either. Thanks for posting the solution here.
Update: Just realized that I was tapping and double tapping the MBP trackpad when you need to use the lower-corner of the pad to click. (I'm used to the separate trackpad that accepts tapping anwhere... whoops.)

HT4718 how can i get osx lion its not on the app store and i have factory reset my macbook pro and now cant download even though i brought it a year ago?

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Hopefully, you saved a copy of that ill-designed installer which deletes itself during the installationi process, necessitating wasting resource DLing it over and over again. Sheer madness and toatlly anit-green in behavior.

HT201303 But how can I get to buy a game on the App Store?

THANK YOU!

Open the App Store app and find the game you want to buy; tap on the price, and confirm that you want to buy the game by tapping Buy App.

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1) ensure iTunes is authorized for your iTunes store account(s)
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above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
also, there are PhoneView and iRip.

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Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products

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I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care.

Brand new MacBook Pro can't handle 720p Video in iMovie?

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+Well... for starters, the 2.26GHz MB Pro is not a $2,000 machine.+
Sorry...$1.5 thousand. Still too much for a brand machine that isn't "powerful enough" to run software that came out before the computer did.
+For all intents and purposes, it's an entry level notebook (despite the name "Pro")... with only slightly higher specifications than the white MacBook.+
So its only slightly better then the model that can only handle solitaire or any other basic application? I find it odd Apple would include iLife if these machines can't handle all of the features that they are supposed to. Pro means professional. that means this machine should be able to handle PRO applications like Final Cut, etc. But how can it if it can't even handle iMovie! Not to mention they screwed us out of using the old version...so I am stuck using this version!
+I'm not exactly sure what you mean when you say your black MacBook was replaced by a new 2.26GHz machine... but you had to pay the difference... It sounds like you were perhaps having problems with your MacBook and Apple allowed you to upgrade to the newest version paying something additional. If that's the case, it sounds like they were very generous as you had a first gen MacBook that was about three years old.+
Yes that is exactly what happened. My Black MacBook had many issues. I sent it in for repair three times and even took it to an Apple store when I was on vacation. (don't have any apple stores where I live) All of these repairs did not fix the problems and they kept on coming! So they offered to just replace it. But they don't sell the Black MacBook anymore. Only the white...and I don't like the white (thats why I bought the black!) so that is when they offered me the MacBook Pro if I paid the difference. In which I did. So that is how I got my new MacBook Pro.
+Are you saying that your video plays choppy on your new machine... or just that you get the message stating that it may play poorly?+
Both....It shows that message, and does play somewhat choppy. Not as choppy as the old MacBook though.
Like I said, I'd just like to know what Apple calls "good enough" so it doesn't display that warning.

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My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
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Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
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Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file

My new MacBook Pro can't get an update of iPhoto at the app store

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