My new MacBook Pro has display problems

Question

I am new to Mac. I had purchased a brand new MacBook Pro 13 inches with i7 processor on April2 this year, Within 10 days the display screen started to grey out and later  on develop horizontal lines. I telephoned Apple support and when a telephonic solution  became unlikely I was asked to take it to an Apple Authorized service centre in my town. The technician there could not clearly explain to me what was wrong with the system, but I understood him to say that he has reinstalled the graphics driver and the system was trouble free for a prolonged time thereafter (at the service centre). I also understood him to say that should the problem recur again, he would have to replace the motherboard. I was on a travelling tour for a week after this and was not able to test out this repair (I took my old windows system with me for the travel) To my utter dismay the problem has recurred again after 28 days of purchase. I have attached screenshots. The button for uploaing videos is greyed out therefore  I will have to restrict myself to screenshots. All the three screen images occcur
in turn and the system becomes unusable and I have to use the poweroff button. The display problems start within 10 minutes of switiching on the system.
I took some time to discover these forums. The first time this problem occurred on my machin I posted this problem on mac-forums and I was advised to take it to an Apple store and let the apple genius bar worry about this one. I do not live wihtin any sort of manageable distance from such a place and the repair centre is an Apple Authorized Service Provider
Coming to the emotional aspects of this technological glitch. I feel like I have been hit by a truck.I had saved and scraped pennies to buy this dream machine and I believed I was escaping the ficleness of windows. But no windows system of mine (I have three) become so unusable
Will I have to spend time and effort to lug this machine to service centre to replace each of its component parts one by one ? Can I ever trust this machine to provide a presentation to an audience? What sort of an impression will I create if the system plays this trick on me in the middle of some presentation?

Answer 1

Shootis007, What is CC company? I googled CC and got many different answers.
I called Apple Support and told them my story and pressed for replacement and they told me repeatedly that there is no policy for replacement. The initial support person who attended my call asked me to take it to the seller and ask the seller for replacement. I dont think that is the way to go. I dont know what is his fault. He gave me a brand new system, the package was opened by me. Since I am new to Mac, I had taken a Mac user friend with me who showed me how to get started (right there in the shop) Neither the experienced Mac user friend nor I felt anything remiss at that time or later at the Seller level. Nevertheless I called the reseller and he explained his helplessness. I dont think it his fault at all.
Since I kept insisting on replacment I was put through to another support person who took pains to reassure me that I should get the defective part replaced and thereafter all will be well. For now I trust him. I have no other alternative
I really am puzzled. All you dear Mac users should know that the machine I dreamed of and really saved to purchase is giving me no end of troubles whereas my three windows machines sit there with their numerous stated deficiencies but gives me uninterrupted service