My new macbook pro will not download Mavericks, says it does not meet system requirements. Help!

Mavericks will not download on new macbook pro. says it does not meet system requirements. What?
Thank you! Sales associate said it needed to be downloaded. I am new to Macbook. Thanks again!

It already has Mavericks installed on it. There's nothing to download.

Similar Messages

TS2986 New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

If it's new, read. http://www.apple.com/osx/uptodate

New Macbook Pro will not shut down.

Hi,
So I just got a new Macbook Pro four days ago from the Apple store and I'm already running into a little bit of trouble, that being my macbook will not shut down. Once I open the shut down window, the normal countdown that comes with it usually will not appear and I am incapable of clicking the shut down button. I have not downloaded anything onto my mac besides Microsoft Silverlight, Adobe Flashplayer, and a pdf document of my receipt from the apple store. I have burned some of my music CDs into itunes and browsed the web (nothing fishy; just some shopping, movie streaming from netflix and youtube, and reading articles online published by universities). Should I take the computer to the Apple store or is this something I can fix on my own?
Thanks so much

If I were you I'd take it back to the Apple store and let someone at the Genius Bar take a look at it. The worst case is you made an extra trip, but at least this way you can exchange it immediately if there's a problem. You only have a 14 day window for this, might as well take advantage of it.
The only other thing I can suggest is to open the Force Quit option from the Apple icon in the upper left corner. See if there are any apps that show Not Responding. If there are any like that, force quit them then try to shut down.

New Macbook Pro will not let me login

I have a fairly new Macbook Pro. When I turn it on, the Apple screen comes up, then the user icons. I can move the cursor just fine, but when I try to click on my user icon, the computer doesn't respond when I click on the icon. This is an intermittent problem, and has just started happening in the past two weeks. I have to shut the computer down by holding the on/off switch down, then restart, hoping it will work.
I took it to the Apple Store Genius bar and they ran a diagnostic on it last weekend. Clean as a whistle, and of course, it worked just fine there.
Any suggestions or ideas about what could be wrong? I have Bootcamp and can access Windows on it, no problem. This seems to be an iOS problem.

Tapping to click is not the default behavior of the trackpad, and doesn't work in the login screen or in Recovery. You have to physically click the trackpad button by depressing it.

Old Mac running Mountain Lion 'sees' Canon IP5000, new MacBook pro will not. No driver available from canon. Is there a way of transfering whatever is working from old mac to new?

I have two older macs running Mountain Lion that have been upgraded over the years from Leopard. They have continued to be able to print to a Canon IP5000 and use a driver that is fully functional. On the new MacBook Pro, the printer is found, but no driver is available for Mountain Lion from apple or Canon. Is there a way of getting the driver info from the old mac so that it will work on the new one?

Sorry, it says "New Event," not "New Entry." My bad.

My new macbook pro will not accept my wep password

I'm trying to connect my new macbook pro to my wireless Century Link Router and it will not accept the exact same password that my PC uses. What am I doing wrong?

b j t wrote:
I read that WEP is "broken"
It's "broken" as in "insecure". It's not useless, but, these days, it's the next thing to useless.
you should use either WPA or WPA2
Absolutely. As the KB article indicated by Linc Davis says
"Do not use WEP unless it is the only Wi-Fi security type that your device supports, and be aware that it is now very unsecure."

My new Macbook Pro will not recognize my iphone in itunes...

I just bought a new Macbook Pro and was able to get all my files and such from my old computer, which was a Macbook about 4 years old. But the problem now is that when I plug in my iphone to the new computer it will not recognize the phone in my itunes. I authorized the computer for my itunes account and everything is updated I'm pretty sure... so how can I get my new computer to "accept" my iphone?

You can post in the iPhone forums:
http://discussions.apple.com/category.jspa?categoryID=201
They handle that issue on a daily basis.

My MacBook pro will not authorise... help?

I have a new MacBook Pro, i am trying to sync iTunes form my Desktop mac.
I have authorised my new macbook pro, but every time i go to use a song on iTunes it asks for the authorisation agian, and agian an dover and over...
Any ideas?

Here are some steps to try.
1. Deauthorize, then reauthorize your PC
http://support.apple.com/kb/HT1420
2. Delete the SC Info folder. The entire folder, not just the file. It will get rebuilt the next time you start iTunes. Don't forget to restart your PC, as the article says.
http://support.apple.com/kb/TS1389
3. Get a free single of the week, which has the latest DRM on it, and play a few seconds of it.
Something else that has been suggested, is to delete one of these problem tracks but DO NOT SEND IT TO THE RECYCLE bin. Then re-add it to Itunes and see if it will play. Just do one track to check this out. Nobody has ever posted back to tell me whether this works.
If you still can't get purchases to play, contact iTS support. Apple needs to get this fixed, and the more people who report it the more notice it will get.

My very new MacBook Pro will not acknowledge that I have my camera plugged in, so I am unable to download any pictures.

     This year for Christmas I recieved the newest version of the MacBook Pro. It has worked perfectly, until today. I went to download pictures off of my camera on to my computer, and the computer would not acknowledge that anything was plugged in. I tried each USB port, I restarted and shut down the computer several times, I left it in for a while without touching it, I tried logging in as a guest user, and I tried using a Card Reader instead of the camera cord. But absolutely nothing worked.
     I found that the problem wasn't the camera cord or camera, because I tried plugging it into a different MacBook Pro and it worked just fine. I had the computer plugging in the entire time so it couldn't have been that the computer was just low on power. The really weird thing is I tried to plug my iphone into my computer and that worked fine.
     Has this ever happened to anyone before? Can you give me some advice? I am very frustrated because this computer is basically brand new and its supposed to be a very high quality computer.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Brand New Never Used Macbook Pro Will Not Power On. Please Help!

Ok so I just recieved my Macbook Pro 13" in the mail today, and when I went to turn it on it wouldn't. The power-up sound doesn't play and I have full battery power. I followed all of the steps leading up to the power-up step so I don't know what is wrong. I also tried all of the suggestions mentioned in the user guide, and don't know what to do next. I guess I will bring it in to the store soon if I can't get it fixed. Kind of disappointing since it is my first mac...

Lol yeh it came almost fully charged. I called Apple and am going to now send it back because it is DOA. Now I get to wait for at least another week before I get a new one. Ty for your responses.

My brand new Macbook Pro will not turn on even though it says it is charged

I just got my Macbook Pro 2 days ago. It was working just fine yesterday but now it willl not turn on. I plugged it in and the green light is lit up but it will still not turn on. Help!

I suggest you take it in for repair/replacement.
Barry

My new macbook pro will not boot up

How can I get my Macbook pro to bootup? I turn it on and it acts like it is loading and then it shuts down.

Shootist007 wrote:
If the system won't boot from the new drive the OP bought and install OS X on it it certainly won't boot from the original drives Recovery HD partition.
Sorry genius.....but if the Recovery disk shows up that means the disk cable isn't bad. Could be he did have a screwed up HDD and when he put the NEW HDD in (after putting the OS on it via USB) the computer didn't reconize it and therefore didn't boot the OS. Just maybe right genius? Don't rush to criticize someone's recommendations until you realize other possibilities. (I did say "if it does")
Thank you

New Macbook Pro will not charge.

I have a 13" MacBook Pro that was purchased new about a month ago. Today, I noticed that it wasn't charging. I plugged it into a couple different outlets, but the indicator light on the power cord won't come on at all. Any ideas why? Thanks for your time.

call AppleCare and see if they can troubleshoot it for you since this service is free to you for the first 90 days you own a new mac.

New Macbook Pro will not connect to internet

It says Airport status ON
Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
Does anyone know what this means. I am going crazy with no internet. Thanks

WallStreetShari wrote:
It says Airport status ON
Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
Does anyone know what this means.
A self-assigned IP address just means that your computer isn't connected to anything that can assign it a "real" IP address.
Do you see the AirPort menu item (a series of arcs) in the menu bar? If so, are the arcs gray or black? If they're gray, you're not connected to any wireless network. Do you have your own Wi-Fi network or are you trying to use another one? If you pull down the AirPort menu bar item, do you see one or more wireless networks in the list?

My new macbook pro will not read a pc disk

A DVD-r generated on a PC of unknown type and model was given to me. My Mac will not read it, but other PCs will. I am in the wilderness here physically and I really need to read this disk. My MBP is fully up to date with OS 10.6.8 The internal drive can read other DVDs just fine. I insert the DVD and my computer reads it as blank. Can you help? I thought MBPs could read anything. Silly me

Chances are that the disc was burned without finalizing it on the PC, which is essential for a Mac to be able to read it. If that wasn't done, there's no way you can access its contents. This is not a result of the machine on which it was burned, it's a user error. Request another copy of the disc that has been finalized properly.

My new macbook pro will not download Mavericks, says it does not meet system requirements. Help!

Similar Messages

Maybe you are looking for