My new MacBook Pro will not read my OSX disk.

So far everything has been working great on this computer until I reached this problem. Other CD's seem to be read just fine except for the CD's that came with my computer.
Questions.
1. What can I do? Will Apple give me new ones for free?
2. Is there something wrong with my computer?
3. Anyone else have this problem?
Thanks for the info and insights.

Yeah it sounds like the disk is grinding or rubbing on something. However when I try a different CD there is nothing. Only with the disks that came with the computer do I have this problem.

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