My new macbook pro won't install updates

I just bought a new macbook pro and it has 6 updates to start. I download them and they will not install always claim there is an unexpected error? any ideas

no prob. If you can figure out how I can get my mail in outlook and my mail app on the iphone to match up, so when I look at it on the mac it shows up as seen on the iphone, that would be awesome, it drives me nuts!

Similar Messages

  • Macbook pro won't install updates

    Little bit about my mac: Mac OS X. Version 10.6.8    I have 47GB available.
    I have tried updating my software, and it will only update the certain things that does not require the macbook to restart. If I try to update the software it will show the download gray screen, then shuts off and restarts immediately without installing software. I have tried keeping it on the charger, unplugging it. Restarting it then updating. Trying to update one at a time. Nothing seems to work.
    These are the updates & versions;
    Safari 5.1.10
    Security Update 2013-004  1.0
    MacBook Pro SMC Firmwire Update  1.6
    Apple Software Installer Update  1.0
    Thank you for your time!

    J_Lynn24,
    This might not be the answer to your problems, but you should be able to update manually with the following updates (I'm unsure about the Security Update - you'll just have to try it and see if it will work):
    Safari 5.1.10 -> http://support.apple.com/kb/dl1569
    Security Update 2013-004  1.0 -> http://support.apple.com/kb/dl1677
    MacBook Pro SMC Firmware Update  1.6 -> http://support.apple.com/kb/dl1626
    Apple Software Installer Update  1.0 -> http://support.apple.com/kb/dl1512
    Maybe the Apple Software Installer Update will put things right and you'll be able to get automatic updates again...
    Clinton

  • I need Help. Macbook Pro won't install updates from the Mac App Store.

    I am trying to update Evernote App on my Macbook Pro but instead I get this message,
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    Hello, several people are reporting the same problem, a few fixes here, but nothing consistant...
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  • I have a new MacBook Pro with Lion installed and I want to know if I can partition the HD so that I can install & run Snow Leopard OS 10.6.8?

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    Most likely won't run SL unless it's one that was released before Lion went public. Color SL gone from new Macs.
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  • I have a new MacBook Pro with iPhoto installed.  I edit photos, mainly photo orientation via rotating, but when I go back to run a slideshow the changes weren't saved and the photo is back to vertical...please help...thanks

    I have a new MacBook Pro with Iphoto installed when purchased.  When editing a photo, primarily orientation changes, the slideshow initially displays the photos in proper orientation.  However, after leaving Iphoto and shutting down the computer, and then going back to run a slideshow the photo displays back to its' original orientation, that is, the edit-change was not saved.  Please help...the program information says all edit-changes are automatically save and therefore there is no save command, but my changes are not being saved...thank you for any suggestions...HM

    what version of iPhoto and of the OS?
    Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
    LN

  • I'm connected to Wi-Fi, but my NEW MacBook Pro won't come online.  This happened right after I transferred my data from my old Mac.

    I'm connected to Wi-Fi, but my NEW MacBook Pro won't come online.  This happened right after I transferred my data from my old Mac.

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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  • My brand new MacBook Pro won't turn on. What's the deal with this?

    I got the thing yesterday. Sat down with it last night and everything started up fine. I set up my account and then it was time for updates. Naturally, I said yes to the updates. They downloaded, they installed, and that was the last time my brand new MacBook Pro turned on. I've checked to see that the battery is fully charged. I've tried plugging into other outlets. I've tried removing the battery and the power cord and pressing the power button for 5 seconds. Nothing has worked. When I put my ear up to it while pressing the power button, I can hear it try to start and get about 2-3 seconds in to start up and then a click and nothing. Does anybody have any idea what the heck has happened here?
    15" MacBook Pro   Mac OS X (10.4.6)  
    15" MacBook Pro   Mac OS X (10.4.6)  

    actually i pass the 15 first days, i bought the mac in may, but here in spain the electronic components have a 2 years guarantee, i'll took to the store i bought soon couse it`s no normal so much hot

  • New Macbook Pro + Tiger Pre installed Leopard Connectivity Problems!!!

    hey guys... well let me try for the 2nd time to post this before it loses connection and crashes!!!!
    on Friday i brought a new Macbook Pro 2.2ghz, for the last year i have been using a MAcbook 1.8ghz Core 2 Duo... worked flawless and loved it... but with Leopard out, i decided to take the plunge and move up to the next level and have something with better graphics and more features... so it seemed!
    i erased the hdd and installed Leopard, which i had purchased for my Macbook, but decided to hold till i got this...
    install went smoothly and got into OS and did the update center... started downloading... fine.... went and got a coffee... came back.... still on the first file of the update donwload.. hmmmmm weird.. normally be halfway or finished by now! i checked the wireless and noticed the send/receive was just hanging.. *not disconnected from the wireless router..* anyway i decided to hard reset the router and let it reconnect so it was fresh.. connected fine... started donwloading again.. same happened... anyway i left it donwload and do its stuff as i saw there was a key chain update which resolved some wireless issues.. great i thought.. Apple must have seen there is a problem and fixed it.. yay!!.......... heck no!
    rebooted the laptop after install was done... SAME problem... not only that... i couldnt be on iChat/MSN for more than 5-10 minutes before it decided that it was going to fall asleep and stop doing anything before realizing that ****... someone is still wanting some connectivity.... by that time its disconnected/timed out from server/webpages... Webpages take about 15-30 seconds to load on intermitent basis...
    Next is the bandwidth... i usually download between 180-205kb/s in Tiger on Macbook... in leopard im lucky to break the 100kb/s barrier for more than 30 seconds before it goes to 10-30kb/second!!!!!!!!! and upload speed is killed too!!!
    i have read through various threads on the boards and have entered different tcp/rwin commands and turned off ipv6 in wireless but still same happens... no airport2 file either to remove..
    i'm really annoyed as it seems from wanting to go to a better laptop ive only gone and brought defective hardware which i dont understand why Apple didn't test this prior to release
    FIX IT quick please, i feel like taking this thing back... what use is it if i cant browse the internet which is a basic function on any laptop now a days yet vital it works!
    maybe reinstalling Tiger is the only option left, there goes a weekend of installing programs/games/updates!!!!! annoyed

    cheers for reply dude
    will see how this gets on, also changed the channel to 6, see how that gets on..
    still seems slow loading pages tho.. test from speedguide from a uk server...
    683 kbps down (~0.68 Mbps, 83 KB/s) ↓
    31 kbps up (~0.03 Mbps, 4 KB/s) ↑
    pinging my router is
    PING 192.168.1.1 (192.168.1.1): 56 data bytes
    64 bytes from 192.168.1.1: icmp_seq=0 ttl=255 time=1.047 ms
    64 bytes from 192.168.1.1: icmp_seq=1 ttl=255 time=1.097 ms
    64 bytes from 192.168.1.1: icmp_seq=2 ttl=255 time=1.216 ms
    64 bytes from 192.168.1.1: icmp_seq=6 ttl=255 time=1.114 ms
    64 bytes from 192.168.1.1: icmp_seq=8 ttl=255 time=1.321 ms
    64 bytes from 192.168.1.1: icmp_seq=9 ttl=255 time=1.330 ms
    64 bytes from 192.168.1.1: icmp_seq=10 ttl=255 time=1.159 ms
    64 bytes from 192.168.1.1: icmp_seq=11 ttl=255 time=1.189 ms
    64 bytes from 192.168.1.1: icmp_seq=12 ttl=255 time=1.408 ms
    64 bytes from 192.168.1.1: icmp_seq=14 ttl=255 time=7.296 ms
    64 bytes from 192.168.1.1: icmp_seq=16 ttl=255 time=1.117 ms
    64 bytes from 192.168.1.1: icmp_seq=17 ttl=255 time=1.167 ms
    64 bytes from 192.168.1.1: icmp_seq=18 ttl=255 time=1.175 ms
    64 bytes from 192.168.1.1: icmp_seq=20 ttl=255 time=1.462 ms
    64 bytes from 192.168.1.1: icmp_seq=22 ttl=255 time=1.126 ms
    64 bytes from 192.168.1.1: icmp_seq=25 ttl=255 time=1.126 ms
    seems ok?
    Although RWIN TCP/IP analyzer seems to point out problems...
    MTU = 1442
    MTU is not fully optimized for broadband. Consider increasing your MTU to 1500 for better throughput. If you are using a router, it could be limiting your MTU regardless of Registry settings.
    MSS = 1402
    MSS is not optimized for broadband. Consider increasing your MTU value.
    Default TCP Receive Window (RWIN) = 65330
    RWIN Scaling (RFC1323) = 0 bits
    Unscaled TCP Receive Window = 65330
    For optimum performance, consider changing RWIN to a multiple of MSS.
    Other RWIN values that might work well with your current MTU/MSS:
    515936 (MSS x 46 * scale factor of 8)
    257968 (MSS x 46 * scale factor of 4)
    128984 (MSS x 46 * scale factor of 2)
    64492 (MSS x 46)
    Your TCP Window limits you to: 2613 kbps (327 KBytes/s) @ 200ms
    Your TCP Window limits you to: 1045 kbps (131 KBytes/s) @ 500ms
    MTU Discovery (RFC1191) = ON
    Time to live left = 45 hops
    TTL value is ok.
    Timestamps (RFC1323) = ON
    Note: Timestamps add 12 bytes to the TCP header of each packet, reducing the space available for useful data.

  • New MacBook Pro won't open iPhoto 09

    I have a new 15" MacBookPro and cannot open iPhoto. The message reads "You can't open the application iPhoto because it is not supported on this type of Mac." I used Migration Assistant which moved over the applications yesterday -- took over 5 hours and didn't move the documents at all.
    After reading in some posts somewhere that iLife '09 needed to be purchased separately, I took out my iLife family pack, and ran the install for it on the new MacBook Pro.
    I tried to install iLife Support 9.0.3 but got a message that "This update does not need to be installed. A newer version of this software is already installed." Garageband boots up fine.
    There is only one iPhoto application installed and it is version 8.1.2. Says it's an Application (PowerPC)
    Is my Mac defective?? Is there an explanation or a fix for this?

    I have a new 15" MacBookPro and cannot open iPhoto. The message reads "You can't open the application iPhoto because it is not supported on this type of Mac." I used Migration Assistant which moved over the applications yesterday -- took over 5 hours and didn't move the documents at all.
    Why did you do that? iLife (including iPhoto) comes preinstalled on all new systems - moving iPhoto from another computer is not necessary and does not work
    After reading in some posts somewhere that iLife '09 needed to be purchased separately, I took out my iLife family pack, and ran the install for it on the new MacBook Pro.
    Did you delete the iPhoto receipts ("your hard drive" ==> library ==> receipts) prior to doing this install?
    I tried to install iLife Support 9.0.3 but got a message that "This update does not need to be installed. A newer version of this software is already installed." Garageband boots up fine.
    There is only one iPhoto application installed and it is version 8.1.2. Says it's an Application (PowerPC)
    Is my Mac defective??
    Very doubtful
    Is there an explanation or a fix for this?
    It is possible that the iPhoto application is just fine and it is only your library - to test that depress the option key and launch iPhoto - create a new library and import a few photos into it and test it - if that works then the application is ok - to switch back to the main library you will need to repeat the option - launch.
    Once you have the iPhoto application straightened out, It it likely that your iPhoto library did not transfer correctly - Migration assistance does not always do a good job on the iPhoto library - Connect the two Macs together (network, firewire target mode, etc) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
    LN
    Message was edited by: LarryHN

  • New macbook pro won't turn on unless it's plugged in and won't charge

    I just bought a new MacBook Pro and it won't turn on unless it's plugged in.  When I unplug it, it immediately shuts down. It's not my charger because my brother has the same laptop so I tried his and it still doesn't work.  The battery light on the charger is green and it says on the top of the screen not charging.
    This is what it says about my battery:
    Charge Information:
      Charge Remaining (mAh):          5024
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5780
      Health Information:
      Cycle Count:          0
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12197

    Try resetting the SMC:
    http://support.apple.com/kb/HT3964

  • New Macbook Pro won't work with Snow Airport

    I am trying to connect my new Macbook pro with an old airport snow.
    The macbook can see the airport's network, but everytime I try and connect to it there's an error.
    I can connect to the airport via the ethernet, but if I try to use the assistant for the snow/graphite models it says i don't have a airport card installed. Which I do.
    Is it possible to connect my new macbook with this older airport. Or is my computer to new for this old wireless router?
    Any ideas??

    Thanks for the input. Yes, I've driven the 23" with another Mac. I took the laptop back to the shop today. Hopefully they can resolve the issue.
    Macbook Pro Intel Duo Mac OS X (10.4.8)

  • No cd or dvd player on new macbook pro. how to install external software

    my new macbook pro with retina display has no dvd or cd player. how could i install any external software that comes in a cd like office for mac or any other type of software

    I purchased an external superdrive for this purpose. Apple makes one, and so do others. I suppose you could use a drive in another mac via sharing, if you have the necessary hardware. As for office, you can install that via download - that's what I did.

  • Macbook air won't install updates

    I am sure this has been covered before ... but help! My Macbook Air (purchased Jume 2012, UK) won't install updates. It downloads them, and then when it tries to install it says that an unexpected error occured. I have checked Disk Utility, and its says that Macintosh HD sppears to be OK. Any words of wisdom, folks?
    Thanks in advance.

    I am sure this has been covered before ... but help! My Macbook Air (purchased Jume 2012, UK) won't install updates. It downloads them, and then when it tries to install it says that an unexpected error occured. I have checked Disk Utility, and its says that Macintosh HD sppears to be OK. Any words of wisdom, folks?
    Thanks in advance.

  • I have a new macbook pro, just downloaded some updates and when I clicked to restart it went to a grey screen and is not restarting.

    I have a new macbook pro 17". Just downloaded some updates (10.7.1, itunes etc.) and when I clicked to restart, went to grey screen and unit is not responding. It has been about 30 min.

    Hi j,
    Gray Screen at Startup (try Safe Boot)
    http://support.apple.com/kb/TS2570

  • I have a new macbook pro and just installed latest firefox. The problems is i can't seem to disable the tabs from appearing each time i restart firefox. I did uncheck every box in the peferences tab menu, still can't stop the tabs from appearing.

    New Macbook pro with lion
    Firefox 10.0

    Hi dcast01,
    Are you saying that it restores your old tabs when you restart? Have you looked at ''Preferences > General'' to see if Firefox is set to restore your tabs from the last session? You should change it to ''When Firefox Starts: Show my home page''.
    Or is your issue that you keep seeing the tab that says "welcome to firefox" when you start the browser? If that's the case, you should look at [https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox this article about that specific issue] and the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]. These should give you all the information you need!
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    # Double click on startup.homepage_override_url
    # Delete the text string and click ''OK''
    # Close Firefox and reopen the window to verify that it has worked.
    Hopefully this helps!

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