My New Printer Won't Print in Black

So my dad just bought me this all in one printer for Christmas. It appears to print in color fine, but it won't print anything in black. And when I check to see if the black ink on the printer is full, it says it is almost all the way full. It will print black and white pictures, but no documents that I type on. If i try to print a page from the internet, it won't print if i say print in black and white. If i print in color it prints okay but the words have a red or pink tint to them, like the black color ink isn't being used. Someone please help. 

Hello,
Please click HERE to access the steps that should resolve the issue .
Regards,
Jabzi
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Although I am an HP employee, I am speaking for myself and not for HP.

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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