My new Retina iMac not looking great and my companion monitors look horrible !

I have been running late 2013 iMac i7 27" and loving it for the last 8 months. I decided to upgrade and went and bought the Retina iMac yesterday and upgraded the ram to 16Gb.. 2699 not too bad.
Excited as can be I got it home and hooked it up only to be dumbfounded and disappointed that the 2 Samsung 21" 1600X1200 monitors that I have been running for years and years as my companion monitors with my iMac do not look right. They look fuzzy and almost like the res is wrong. Its finding them fine and showing them at 1600X1200 no problem but they look horrid.
They looked fantastic on the 2013 iMac 27 I have been using.. They are hooked up with Thunderbolt to DVI adapters and I have one on the left and one on the right of the 27" screen. I have been using this config for years and years and now I can't ..
I think not only is it the new GPU and the way its handling the external monitors I think Yosemite is causing some of this as well.
When I go into Accessibility and turn on enhanced contrast it gets a little better but still not good..
I also notice that sitting at a few feet from the screen in my normal position reading text on the Retina is not good for my 49 year old eyes. The text is smaller and just not as punchy as it was on the 2013 iMac. Is this a case of too new to jump on technology ?
I really don't want to return it and go back to a standard 27 but i might have to.
Funny some of the articles i have been reading say for graphics editors and photo people its great but for text users its not that great and I am seeing this might be the case.
I unfortunately got rid of the 2013 iMac already and I can't get it back..
Any help would be appreciated
Craig

You have a brand new Mac with AppleCare support.
If you can't bring your entire system into an Apple store, if you live within 50 miles of an Apple store, you can call Apple an make an appointment to have a tech come to your location and help you sort out the issues with your setup.
You, also, have free phone support for 90 days, also.
1-800-MYAPPLE
Good Luck!

Similar Messages

Multiple problems with new retina iMac. Suspect graphics driver

New retina IMac, top spec, with latest Yosemite, and additional Cinema Display attached. Having multiple problems which I suspect are being caused by the graphics driver:
The long running issue with Adobe PS whereby under certain size options the tools cursor disappears and just has the arrow cursor.
With no warning, after doing an action such as opening an application the system reverts immediately to the login screen and does not show me as logged in.
After switching users, a blank screen other than the cursor is shown. Seems I have to power off to get past this one.
Can anybody shed any light on any of these, at least so that I can discount my theory of a single culprit?

So I went onto the Adobe forums and found a number of threads on this subject. A staff member replied with the following:
It's a video card driver bug introduced in MacOS 10.10 (which looks a lot like an old bug they fixed in 10.9).
Apple is aware of this, and the other video driver issues in 10.10, and working on solutions.
So thanks to Adobe we now know.

Should Fuse for OS X be on my new Retina iMac?

After migrating files, folders, setting and apps from my old 2009 iMac (currently running OS X 10.10 Yosemite) to my new Retina iMac (27", Retina 5K, OS X Yosemite) I notice that there is a Fuse for OS X (Oxyfuse) preference pane in the System Preferences. Is this necessary or desirable? Should Fuse for OS X be removed? If I choose to leave Fuse for OS X installed, should this be updated to the newer version 2.7.2 (installed version is 2.5.4)?

It's third-party software, not part of the OS. Only you know whether you need it or not. If you don't need it, remove it according to the developer's instructions after backing up all data. If you do need it, update it to the latest version.

Hi. I recently discovered my iMac not shutting down and stalls. Everything seems to disappear except my wallpaper. If I Then go to setting on my Dock the apple sign at the top appears for me to shutdown the second time. I asked one technician's what might

Hi. I recently discovered my iMac not shutting down and stalls. Everything seems to disappear except my wallpaper. If I Then go to setting on my Dock the apple sign at the top appears for me to shutdown the second time. I asked one technician’s what might be the problem. He said that maybe it is Flash Player that runs in the background and avoid the computer to shutdown. I uninstalled Flash Player and the problem was fixed. Now I can’t watch any YouTube videos. Is there something else I can do to use Flash Player again to avoid the shutdown problem?

If YouTube is your only worry, you could instruct it to use HTML5 in stead of Flash:https://www.youtube.com/html5
Be advised though that Flash is used for other web stuff too.

New Retina iMac and i need a recamendation for a UPS

Hello all,
          I just purchased a Retina iMac with 4GHz i7, 32gb ram, 256 ssd, r9 m295x 4GB gp. What type of UPS(Battery Backup) do i need? I have read many different articles but they all seem to contradict each other. I noticed that apple has this for sale in the online store http://store.apple.com/us/product/TY121LL/A?fnode=5a however it does not tell me what mac's it will work on. I know the battery capacity is enough but I'm not sure if this is a pure sine wave or not. I have read that you need a pure since wave for a Retina iMac. Any advice would be greatly appreciated.
Thanks in advance
Joshua

Macnerd08,
     I purchased a 5k iMac with similar specs a couple months ago and wanted to get a battery backup to protect my investment. I currently have my 5k iMac connected to an APC Back-UPS Pro 1000. I was unaware of the sine wave power issue with some of the Macs until after I bought this UPS. However, the Pro 1000 works great with my iMac. The power has gone out twice since I've had it and I had plenty of time to save my work, close my programs and shut down my computer. I've had no issues.
     My only gripe with the UPS is the clicking noise it makes every time my computer shuts down or goes to sleep. It's not that big of deal but it can be annoying if you put your computer to sleep at night and then the UPS clicks on at 2am when you're trying to sleep. I believe this can be avoided if you turn off the power saving feature but I normally just shut down my computer when I'm done using it. That prevents unnecessary clicking once the computer is off.
     I've had no experience with any other UPS so I can't speak if the Pro 1000 will work with other mac products but for the 5k iMac, it works great! I unplugged my UPS and wrote this review with the battery back up to prove it! Estimated run time was over 100 minutes, the only application open was Safari. Hope this helps!
Spencer

Has anyone used the new 5K imac with AE CC and is it a big improvment speed wise or not?

I am thinking about getting the 5K imac with the i7 4.4 GHz quad-core and AMD Radeon R9 M295X 4GB GDDR5, but my big concern is that the video card is not Nvidia and does not use cuda core.
I currently have a late 2012 imac with the 3.4 Intel Core i7 and a Nvidia GeFroce GTX 680MX 2048 MB and sometimes it is very slow when working with a lot of effects or layers.
1. If you have any experience with the 5K imac, please let me know how you like it?
2. Was Apple going to the AMD video card a good or bad thing?
3. Do you think I would benefit any speed gain with the new 5K imac and by what percentage.

The AMD video card is not a good hardware selection with the current media content creation software. Open CL is still lagging behind CUDA in performance and the CPU's did not change with the new Imac. So basically it's a new Imac with a updated video card and 5K screen. Not something I would suggest for Adobe if you already have an Nvidia solution.
Eric
ADK

Late 2012 i7 iMac not waking up and also finding wifi enabled after I turned it off as I use ethernet

I have a late 2012 i7 3.4 imac with 32 GB ram. I am finding a perplexing issue and I hope someone may help me out. I am blessed with the inability to wake my mac up after an overnight sleep intermittently must push power off and then turn on again to reboot. I noticed since this started that the imac wifi is always turned on when I restart . i connect via Ethernet (FIOS). The wifi connection is a extension of my FIOS router wifi. Will there be any problems with wifi on along with Ethernet connection? The only software I have on my mac that shows it can work with either connection is CrashPlan.
I have no idea how the wifi enables itself as I do not activate it and the icon in the upper taskbar is an empty triangle usually. This am it was a triangle filled with black lines and when I checked it was enabled. Any suggestions or tips would be greatly appreciated. Thank you.

Michael Allbritton wrote:
Yes, folks have gotten refunds even though the TOS says all sales are final. You'll need to contact iTunes Store support and politely make your case that you're just not satisfied with the service.
I've got kind of a radical suggestion, if you want to try it. In cases like you describe a full OS restore, then setting the iPhone up as a new device can fix all these little glitches. It is a lot of trouble, I know, but if you do want to use the service this is one method that should clear it all up for you.
Thank you, it's good to know that Apple does offer refunds. I want it to work, if it does what I would like the $25 would be more than worth it.
I thought clearing my music and starting up iTunes Match with an empty music library might do the equivalent of a full reset... I can't say I really feel like doing that, and I'm skeptical it would clear up all of the issues I've had (play counts, play lists, album art, data usage when I told it to bloody well not use the data).
Thanks for the input!

My new computer does not have iWeb and I can't open the files from the old computer. What can I do???

I'm really desperate. I used to publish to a blog directly from iWeb, then I discontinued it. When I made the switch to iCloud, I wasn't worried because I knew my files would always be there. However, once I got a new computer, I transferred all the old files to an external hard drive and I thought everything would work just fine. Well, it didn't Neither can I open iWeb nor can I find my files.
Can anyone help me please?

New Macs have not shipped with iWeb for over 2 years and Apple has not sold or supported iWeb for at least 2 years now - Apple stopped selling it and dropped support for it when MobileMe was ditched in favour of iCloud which does not offer hosting.
If you want iWeb, then you will need to have a look at your old installation CD's for your old Mac and see if iWeb is on these and you can then install it from there or if you don't have these CD's any longer, then you'll have no option but to purchase a copy of either iLife 09 or iLife 11 from Amazon - these boxed sets both contain iWeb 09, which is the latest version of iWeb.
Other than this and as you have not done your blog for sometime, perhaps you should consider re-creating it from scratch with a software that is actively supported and updated - that is NOT iWeb any longer.
You could try using WordPress, either .com or .org - .org is good if you already have hosting and you can install WordPress directly onto your server. If you want something free, then you could use WordPress.com which is then published on the WordPress servers.
You could also take a look at EverWeb from Rage Software, which is very new and is very like iWeb with all the extras, such as drop down menus etc. Take a look at http://www.everwebapp.com.
As for your files, it sounds that when you say files, these might be the published files for your site, if you went into iWeb and published them to a local folder? This is not a backup and even if you could find these files, then iWeb will not be able to open them because it has no import facility, so cannot open an already published site - html and css files.
What you need is your domain.sites files which can be found under your User Library/Application Support/iWeb/domain.sites.
I would cut your losses and if you don't have iWeb, then don't bother paying for software that is now outdated and unsupported - move onto to something new and re-create everything in either WordPress or EverWeb.

New cdx g1050u not recognize usb and samsung s3

new cdx g1050u not recognize usb stick (not a sony usb stick) and samsung s3

The CDX-G1050U Car Stereo is a Latin American model. Please reach out to Sony Mexico Support here for further assistance. Thanks!
If my post answers your question, please mark it as "Accept as Solution"

New 27 iMAC keeps crashing iMovie and freezing videos on YouTube & Quicktime

We just got a new Sept 2013 iMac three days ago, purchased refurbished from the Apple Store online. The whole point of the purchase was to be able to use iMovie to thoroughly edit videos for our YouTube channel, use garage band, lots of internet surfing and video watching etc. We spent the extra dollars to get what we thought was the most improved version of the iMac with all the souped up specs in order to avoid any hassle and headaches from a lack of performance. Here's what we have:
3.4GHz quad-core Intel Core i7
27-inch (diagonal) LED-backlit display with IPS technology; 2560-by-1440 resolution
8GB (two 4GB) of 1600MHz DDR3 SDRAM
1TB hard drive (We have only used 80 GBs of it so far, so plenty of space left)
NVIDIA GeForce GTX 775M graphics processor with 2GB of GDDR5 memory
720p Camera & Mic
OS X 10.9
We're feeling a bit duped now as this seems to have turned out to just be a big expensive piece of junk. Here are our problems:
- Firstly, thank goodness that we had our own Logitech HD camera/mic left over from our PC because the "HD camera" built in to the iMac is worse in quality than my old blackberry curve. Grainy, lack luster, mic has sharp and distant sound, really really bad and false advertisement.
- In the middle of using iMovie (iMac came preinstalled with the newest one, i think its 10?), it will stop responding properly or will crash and close, we wont even have any other programs running.
- When opening Quicktime to record a new video, in the middle of a recording or while the recording window is idle, it will start glitching - flashing between live footage and a freeze frame repeatedly. The only way to stop it is to quit out Quicktime and open again and try to record quickly, or in some cases we have to completely restart the iMac, which then still randomly in the middle of a recording or idle window it will continue to flash and glitch. (You can view an example here in the last minute of one of our videos, we tried to make it work and kept the take since we were doing our outro music dance, but it totally ***** when this happens randomly during our content portion and we have to redo recording. http://youtu.be/MAJzaEShJGw?t=4m34s )
- When watching YouTube videos, the computer takes a while to respond to a command, like if we click on a certain part of the video, it will not load it until we press the pause/play button a few times and wait. Also at the beginning of a video it will start glitching and freezing again, similar to how we explained above in the quicktime, but faster.
If you are familiar with what could be the problem or have any advice, PLEASE HELP, we are concerned that after dropping so much money within just 3 days of use, this iMac is not performing flawlessly in the areas that we most needed and want to know if these issues are common and fixable or if its a defect that would require we send this thing back immediately. We did not get apple care and would hate to have wasted money that we really dont have on a glitchy crashing huge piece of junk.
Want to mention a few other pros and cons unrelated to our issues, for those who may be considering buying one too:
PROS:
- The Magic mouse is really great, particularly because of the scrolling and zooming gestures. (Though sometimes i accidentaly swipe in a browser and go back to a previous page losing any information that was input on the page i was originally on, for example, i had to retype this whole apple imac inquiry because i swiped backwards by mistake and the whole form cleared! annoying, wish the horizontal swipe navigated between tabs instead of going through the page view history.)
- When the imovie is not crashing, after watching some tutorials and making a few vids, its a really greatly improved program from the '09 version we used to use. I import and edit videos much faster now, and footage does not freeze or take time to load while im dragging and dropping, it is immediately responsive.
- Love using the Talk to text function (like Siri) by pressing "fn" twice. Use this to write long emails and papers with ease. Would like to see a "Speak" read back option that allows for text to be selected and read back (like Siri on iPad)
CONS:
- The text is SO small everywhere and there is no option to exactly set text size across the whole system, only option given is to set a different resolution which lessens the quality of the screen with pixelation, and some programs give you the option to set custom sized text in their individual preferences.
- Sometimes in both iMovie & Garageband, simple automated functionality will stop working, for example in iMove, when certain screens or images are dragged and dropped to the work area by the activity bar (i dont know what else to call it, the line that rolls across during playback or stays put when pressing spacebar) usually, that screen or image will click into place to align with the activity bar and will highlight the bar yellow to further communicate that alignment before you drop it, but after extended use in a session, that snapping into alignment when adding items stops working. Or sometimes you can drag and drop the ends of a title screen to adjust/trim the clip, but after extended time that too stops responding and does not let the cursor turn into that arrow that allows you to trim or extend, until after many frustrated clicks or a quit and restart.
- When sharing/exporting a video from iMovie, i would recommend unchecking the add to theatre option because it significantly extends the amount of time needed to complete the action and i found out the theatre is just like a video stream of your movies to be shared on icloud for easy access from your other devices (similar to the icloud photostream connected to iPhoto). It takes the time to make the video readily availabe in various sizes on the Mac server for easy access, which means it takes forever for your video to be exported to where you actually want it. This is not something we need and is not worth the wait time. (For example, last ime we left the theatre box checked, the progress status of the video was estimated to be completed in 351 minutes, and then 20 minutes later that somehow inclreased to 385 minutes, then duddenly it was done, so i think this add to theatre option also cause the progress status updates to go berzerk.)

Given the maximum RAM that model can use is 32GB, and the earlier release of that 27" mid-2013 iMac is nearly the same in most regards, you may note the listing of this slightly older iMac 27" is here in an Apple support document...
•iMac: How to remove or install memory:
http://support.apple.com/kb/HT1423
http://support.apple.com/kb/HT1423#1
The images of where the RAM chips are located, behind a metal plate, should be similar in your iMac and the mid-2013 iMac 27" shown in images on that page. Note there are several models discussed.
You could take the computer to a certified Apple service facility (retail store, or specialist reseller) and pay them to do this, and buy the RAM from them, and you will pay for this at a retail level. If they do it, you'd want to be assured the computer did all the things you sought to cure by upgrading RAM, correctly without fault. Like run tests and stuff.... Or there's no reason to not go ahead (after confirming from Apple) that you could buy quality RAM and do this job yourself, citing the Apple page link I'd posted above.
Contact Apple Support:
http://www.apple.com/support/contact/
You'd have to obtain the correct RAM (as indicated in my earlier post, citing MacTracker) of suitable quality for use in a Macintosh computer, and the recommendation for a DIY is to get the kit from 'Other World Computing' OWC online at their site. You can talk to knowledgable sales staff at OWC about what you have and what you need, and to help they may ask for the product serial number.
This is OWC and they have the spec RAM required for your iMac 27" model; double-check info:
http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L
Since yours is an Apple Refurbished model it will have a different number series. Unlike those in a retail store, because Apple does that to tell what ones they refurbished; refurbs I bought online were like that.
With questions during the first three months, you can get 'support' under the initial 90-day span of ownership of the new (and certified) Apple refurbs bought online; the other part of that is 'service' for 1 year. Call a nearest retail Apple Store, to set a genius appointment; or go online, and start the process of reporting your issue, while you still have some kind of warranty on the device. They can diagnose the issues you cite and tell you if you can upgrade the RAM (as you likely can) then you can buy and install the RAM yourself and probably pay less than 1/2 the retail rate, if you get some from OWC. A diagnosis is free if the Genius looks into it, but you'd need to set an appointment & lug the iMac to their store; protected from weather/shock.
If you want to extend the complementary service to three years (less the included 90-days) and add two years of AppleCare service, that is an affordable option of about $170. For a total of three years coverage.
{If you had a 21.5-inch iMac the RAM would require a service department visit where they use a different method to install the RAM upgrade. Those are built differently than the 27-inch iMac.}
There is a bit of detailed important information in the Apple link on how to upgrade the iMac RAM. There is a certain amount of RAM installed already and these chips would likely be removed if you get matching sets of new RAM to upgrade the capacity. And no matter what some say, there is a reason why they can be upgraded with more. Even with Mavericks OS X 10.9.x and its 'memory compression' etc, it would gladly accept all the RAM upgrade chips it could swallow. (Behind metal screen, mid-bottom iMac 27")
You may need to consider questions about applications that use system resources separate from those about whatever issues your iMac seems to exhibit. There may be some other cause of the video and iMovie symptoms, but more RAM won't hurt given the beast you bought can use 32GB and it has 8.
And if it seems too much to handle, you have 14 days from date of
purchase to take it back. Contact them ahead of then, if you do.
Hopefully this helps.
Good luck & happy computing!

IMac not remembering username and password

Hi,
I recently bought a Qwest wireless DSL modem and set it up with my iMac.
I chose my username and password for my network. I also set my security to have the network invisible.
It worked great for weeks, but the last several days when I would shutdown and then boot my iMac Leopard can't find my network and I have to manually enter my username and password in again.
I check the box so that it will remember, but no luck.
I reset the router but that doesn't help either.
Any suggestions?
Thank you in advance
Eddy

have you changed user accounts? that could cause issues with your keychains. you should be able to see if your login credentials are saved under Applications > Utilities > Keychain Access.
if not, try creating a new location under system prefs > network.
reconfigure your airport connection under the new location.

New Intel iMac, FCE 3.0 and dropped frames on capture

Just got a brand new 20 inch iMAC running 10.4.9 with 2G of RAM and over 200G of space. Can't capture more than a minute or two of footage to the hard drive without a dropped frame abort.
Have no problems capturing the same tape to a nearly full Lacie external drive through my 4 year old inverted bowl G4 running 10.3.9 with only 512 MB of RAM.
Does anyone know if it could be because I am running FCE 3.0 on the new iMAC? I've read that 3.0 is not made for the Intel and that the machine has to do some behind-the-scenes tricks to make it work.
Might upgrading to 3.5 solve my capture problem?

I think that article is misleading. It seems as if that if you have 3.0 or earlier (FCE, of course), combined with OS 10.4.9, no matter WHERE you capture to, you will get dropped frames. There are three (3) solutions, and they are as follows:
1. Archive and Install to 10.4.8
2. Buy the upgrade to 3.5.
And the newest one, though not tested by many people:
3. Drag and drop the drive that you capture to in Spotlight's Privacy window. That's in System Prefs.>Spotlight>Privacy.
I can't test the 3rd one as I have 3.5.
- Craig

My new mac does not have idvd11 and I can't find it in the mac app store?

I have just got a new iMac. It does not have iDVD11 on it and I can't find it in the Mac store? What is the deal?

iDVD is no longer a part of iLife and is no longer supported or distributed by Apple.

When I sync my iPod to my MacBook through iTunes new events do not show up and old events are not deleted. I am using Snow Leopard and not iSync.

I am using Snow Leopard on a MacBook. I have an iPod touch 3G. I do not use iSync it Mobile Me. When I sync my iPod through iTunes new events on my iPod do not show up on my Mac and old events do not delete. I have read help instructions that include deleting the data on the iPod. The iPod has the correct data and the Mac does not so I have not followed those instructions. I need help as the only reason I bought the Mac was to be able to sync, back up, view and print my calendar. Currently it is useless. If only Apple could have learned from the elegance of the Palm software.

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Does the new Macbook Air not have iLife and iWork Apps?

My old Macbook Air came with iLife and iWorks installed. My new Macbook Air with osX does not. Am I missing something?

It comes with GarageBand, iMovie and iPhoto. If you want pages and numbers, must buy in the App store or theiWork DVD.
Regards,
Captfred

My new Retina iMac not looking great and my companion monitors look horrible !

Similar Messages

Maybe you are looking for