My new (second-hand) iphone 4s will not charge. What do I do?

Please help. My new (to me, but second-hand) iphone 4s will not charge. What do I do?

tessafromberkshire wrote:
Please help. My new (to me, but second-hand) iphone 4s will not charge. What do I do?
Try a different charger and a different cable as a start. Does the phone turn on? If not, see: What to do if your iPhone will not turn on

Similar Messages

  • IPhone 4S will not charge, what are my options

    My iPhone 4S will not charge, I've tried different cords, how do you remove the back, and could it be the battery? 

    Morning lake host,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    For troubleshooting on this, take a look at this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    Hope this helps,
    Mario

  • My iphone 4s will not charge - what can I do?

    I have had my iphone for about 8 weeks now, and now I can't get it to charge, even I put in the usb cable in my pc, or in the normal switch on the wall - what to do?

    Try following these steps.
    http://support.apple.com/kb/TS2802
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.

  • My iPhone 5 will not charge. Has new battery. Must be the lightening connection. Any advice. Genius told me to buy a new phone for $250. HELP,

    My iPhone 5 will not charge. Even though it will show that it is charging, it will often not accept a charge. Appears to be the lightening connection, because I can sometimes get it to work by playing with the connection point.  Phone is 16 months old. This problem has been on-going for months, and is getting worse.
    Anything I can do other than buying another new phone?

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • My iphone 4S will not charge unless the power is switched off.  How to fix?

    Hello,
    My iPhone 4S will not charge unless it is switched off.  This happened suddenly with no other symptom several weeks ago.  If I plug the charger in, while powered on, the phone doesn't appear to detect it has been plugged in and the battery icon doesn't change its display to show charging.  Charging only happens when the phone is powered off completely.
    I did some searches for this type of problem and saw it has happened to a few with earlier version iphones, but didn't see any published solutions.
    A visit to the local Apple store didn't help either as I was told had to make an appointment; can't make an appointment for awhile because out of the country and no Apple stores where I'm at.
    This is a very annoying problem.  Anyone else have this happen and have a fix?

    I got this problem solved and just want to let others know what it was.
    I followed ewdel1's advice and brought my phone in to have it looked at and sure enough, was told that this is a problem others have had and it was due to a faulty integrated circuit.  Luckily, I was able to take this in to be looked at when I did because my 1 year warranty was about to expire in a week.
    Apple replaced my 4S with a "new" phone.  The replacement looks and works good as new, so happy I didn't have to go through a hassle and the replacement was very straightforward.

  • HT1688 Since updating to iOS7 my iPhone 5 will not charge correctly.  Is anyone else having this problem?

    Since updating my phone to the new operating system my phone will not charge most of the time.  It shows that it is charging but the battery percentage decreases rather than increases.  Is anyone else having this issue?

    Are you using a non-Apple Lightning cable?  iOS 7 added controls to prevent non-branded Lightning cables from working.
    If you're using a genuine Apple cable then perhaps try a Reset of your iPhone.  If that does not help, then do a backup and full Restore and reload your backup.

  • Okay, so my iphone 4s will not charge at all. I been charging it on my windows laptop, and it just stopped charging. even on the wall. What should I do? Help.

    Okay, so my iphone 4s will not charge at all. I been charging it on my windows laptop, and it just stopped charging. even on the wall. What should I do? Help.

    Wow long time ago to find a thread...
    Hold the power and home button while connected to your computer for 10 seconds. Then release JUST the power button and continue holding the home button and iTunes should recongnise the device in recovery and then hit restore and iTunes will proceed to wipe the phone and restore to the latest iOS your device can go too.

  • Since my I upgraded to ios7 my iPhone 4 will not charge, battery completely dead.  Any ideas

    Since my I upgraded to ios7 my iPhone 4 will not charge, battery completely dead.  Any ideas

    I updated my iphone 4 to ios7 three days ago. It now will only charge if connected to a computer USB port, either Mac or windows. It no longer charges on any wall mounted USB cable, like it did before the upgrade. The wall mounted cables still work just fine with an iPhone 4S and a new iPad retina display but not at all with the iPhone 4. Took it to a genius at apple store and they checked the battery. It still charges to 80% of original. They were clueless and suggested I replace the unit.  It seemed to be related to ios7

  • My iphone 4 will not charge or hold a charge, suggestions?

    My iphone 4 will not charge or hold a charge, suggestions?

    User troubleshooting is restart, reset, restore from backup, restore as new. You can also try a new USB charging cord, and or changing from mains charger to USB on a computer. After that, an appointment at the Genius Bar at the Apple store would be in order.

  • My iphone 5 will not charge

    Hi i need some help,
    My iphone 5 will not charge. I have tried 3 different cables 2 apple ones and a brand new other brand and my phone continues to show a black screen with a battery symbol with 3 small red bars. before i plug the cable in there is a plug symbol beneath the battery symbol. when i plug it in the plug symbol dissapears but the phone will not charge either via 3 different wall chargers i have used or via plugging the cable directly into usb on a computer. is it safe to say my phone is broken?

    I just had this problem on my wife's iPhone 5. She said charged for a while with the same 3 red bars... I changed another charger and waited for a while, it become normal and charging again.  Switch to other chargers, it works too.  I think it is because she drained the battery completely too long and did not plug in the connector properly...
    Good luck!

  • Iphone 4s will not charge or turn on

    iphone 4s will not charge or turn on

    You should check your original post. I responded to that one and you have asked the same question again. Stay with a single post and do not duplicate posts. It makes it difficult for users that are responding to you for you to try and do what they ask.
    First try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should restart. This could take up to 20 seconds if the phone has been unresponsive.
    Otherwise you can check this support document http://support.apple.com/kb/TS3281

  • My iPhone 4s will not charge in car or truck. It would appear after research that this is a software issue with ios5. Will there ever be a patch to correct this infuriating problem?!!!

    My iPhone 4s will not charge in car or truck. It would appear after research that this is a software issue with ios5. Will there ever be a patch to correct this infuriating problem?!!!

    Mine charges just fine, as does everyone's iPhone 4S that I know. Apple even sells a number of car chargers that are certified to work:
    http://store.apple.com/us/browse/home/shop_iphone/iphone_accessories/car_audio
    Perhaps there is a problem with your charger or the outlet you're using in your car/truck.

  • Iphone 4 will not charge and itunes does not recogise it at all.  When I plug it in to charge it says that it needs to be restored.

    My iphone 4 will not charge when I plug it in, it will turn on but it says that it needs to be restored and will not do anything else.  When I plug it into itunes it isn't recognized at all.  I took it into the verizon store and they were not any help at all.  My phone isn't under warranty anymore so they don't care.  Please help, I had to go back to my old phone, a droid and I hate it so much. 

    its fixed!!  After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search.  'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it. 
    hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working.  Hope this helps others.

  • Iphone 4 will not charge or connect to itunes

    Hi Guys
    My iphone 4 will not charge or connect to itunes, I just downloaded the IOS6
    Noddyoy

    Hi Guys
    My iphone 4 will not charge or connect to itunes, I just downloaded the IOS6
    Noddyoy

  • Iphone 4  will not charge until battery totally dead

    My iphone 4 will not charge until the batter is run fullly down. After the phone powers itself down automatically due to lack of charge. Then and only then the phone will take a charge. Has anyone else had this happen or know how to fix this?

    Hi,
    You probably need to do this...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    But Try Here First
    Frozen or unresponsive iPhone
    From Here:
    http://www.apple.com/support/iphone/basics/

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