My new shuttle asks me for an old id eventhough setup with new one

I have a new shuttle.  I had another shuttle maybe 10 years ago.  With the original shuttle my ID was a comcast email with which I am sure I bought songs from the apple store.  During the 10 years I have had at least 2 nanos and 2 iphones all of which my ID was changed to an att email name.  I now have a new shuttle and an iphone that both use the new att email id.  When I use the shuttle and not the iphone the shuttle comes up that I have 40 songs associated with the old comcast email and asks for authorization.  I tried responding to this, but apparently I have the wrong password from 10 years ago.  When I go through the procedure "forgot" password I am asked for my birthday and when entered I am not recognized.  So why is this happening?  How can I find what songs are not authorized registered to the comcast id?  How can I change these songs to the new id?  Why does this not happen with the iphone for the same songs?  Thanks.

There is no easy way to do this.
You can take all of the apps and music off the phone and sync bits back to the phone to determine which song/app requires the other Apple ID.
You could also try viewing the properties of each download in iTunes to find out which Apple ID made the purchase.
In iTunes go to your library > Click on a app or song > Right Click > Get Info > Summary view which Apple ID made the purchase.

Similar Messages

Maybe you are looking for