My new Skype number that I purchased does NOT work

Question

It's an 860 area code #. What now?
Steve

Answer 1

Hi, Community123,
Sorry; apparently the blue type, which is a link, is not showing for you in my post further above. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
How can I contact Skype Customer Service?
You can contact Customer Service via email and live chat*. Make sure you can sign into Skype first; if you can't sign into your account, but still need to contact customer service, click here.
Go to the Support request page.
Select the topic you need help with and the issue you’re experiencing.
We’ll offer advice that may help with your problem.
If that still doesn’t help, click the Next button.
Select your contact method.
If you chose email, enter your details, describe your issue, and then click Send. We'll get back to you as soon as we can.
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