My new thunderbolt display did not turns on

I pluged to may Macbook air but nothisng happend. Scree is black

Thanks for the response. Turned out the problem was more pedestrian - I had the wrong kind of MacBook Air, not compatible with Thundrbolt. I thought I'd done my homework on that, but clearly not.

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Thunderbolt display do not turn on iMac 2011

Hi,
any idea why Thunderbolt display do not tur on iMac 27 (2011).
it turn on rarely (2 times from 10)
I also have conneced 24 Cinema display via display port

I believe AHT is a totally self-contained environment with its own (I assume very basic) video driver. I originally suggested a safe boot because that simplifies video too by suppressing quartz extreme. The ideas here were an attempt to minimize some of the video software involved. But the intermittent nature of your problem I believe indicates a hardware problem. And since it worked sometimes I'm inclined to believe it's the video card. It's not definitive, only my "feeling".
I don't think there is any more you can do at this point other than let apple diagnose it.

My Thunderbolt Display will not turn on.

I'm using a Mid 2012 Macbook Pro and just recently updated the OS X to 10.8.2. It was working great before this update, however, I cannot get it to link anymore. This is a critical problem as I'm a graphic designer and working on a small 13" screen makes it nearly impossible to get anything done! Please help!

Sometimes I run into this issue and figure out that I didn't connect MBA or MBP to power supply. You might want to check that.

Satellite A210 1AP - The display is not turning on

I had a problem about a mounth ago with my Toshiba Satellite A210-1AP, just once the display did not turn on. Computer was working, all lights were on. That light that shows reading from HDD was blinking, working as normal, but with display still turned off. So I turn it off, and next time I tried it was warking as usual, with display turned on, he asked if i want to start windows normaly, or in safe mode (like when it is restarted unnaturally). Then worked normaly for few days, then it happened again. At that time I couldn't go to the service (computer was on warranty, and how to prove that something happens sometimes if it do not happened there). So I continued to use it, and as time passes by the problem was more often. Then I decided to go to service.
Guy in the service said that the problem is motherboard, so he changed motherboard, and it took about month for him to do it, and then when I called he said me that it isn't working still. And maybe he has to change all parts, display, graphical card is maybe problem, that he didn't saw problem like that...
So my question is do you know what the problem could be? And the second question is can I demand from him, as it passed 30 days to give me new computer instead changeing all parts on it?
Thanks,
Nikola

Thanks for answers.
I have my notebook now back, but there is another question, you said that video card is on board on A210-1AP? Because tehnician said taht he ordered new one, after replacement of mother board...
I also doubt that he lied me with some more things, so I would like to know some things. Is there any toshiba policy that the broken parts have to be send back to toshiba? Because in law there is one paragraphf that sais that he have to give me back also broken parts.
And one more.
Do changed parts have extended waranty? For example I bougth laptor before 1,5 year, so he changed motherboard. Do the motherboard have waranty 2 more years or just half year as other non changed parts.
There is also paragraph about it in serbian law, but tehnician said that I don't have more waranty, and if it dies again (hopefuly not) that I can call inspection...

Have a new thunderbolt display that is not working

Just set up a new thunderbolt display all is connected but screen does not function?

Is the Mac you connected it to compatible with it?
Only Macs with a Thunderbolt port and Mac OS X 10.6.8 or later are compatible with the Thunderbolt display.
Your profile says you have a Mac Pro. The Mac Pro does not yet have Thunderbolt ports, and hence is not compatible with the Thunderbolt Display.
You should instead look to buy the LED Cinema Display: http://store.apple.com/us/product/MC007LL/A?fnode=MTY1NDA5OQ
Message was edited by: HAL 9000 Computer

Brand new Thunderbolt display shuts off randomly

I've had a new ThunderBolt Display for less than a month paired with a brand-new Mac Mini (2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Intel HD Graphics 4000)
and the display just began shutting off randomly.
I also have an external HD drive daisy chained via the display's Thunderbolt port that stops working once the display dies. Tried connecting the Mac Mini alone with no hard drive figuring it might be the drive but no the display still randomly shuts off. Any ideas or suggestions before I call Applecare?

I have a similar setup and problem. My Thunderbolt display (refurb, purchased in February 2012) will randomly turn off, as if it went to sleep - but mouse/keyboard input does not wake it back up. The internal speakers will still output audio. Disconnecting/reconnecting the Thunderbolt cable from the attached Mac Mini (2.5GHz dual-core Intel Core i5, OS X 10.7.5, AMD Radeon HD 6630M ) will not resolve the issue. Disconnecting/reconnecting the display's power cord and the Thunderbolt cable from the Mac Mini will resolve the issue temporarily. This began happening maybe a month or two ago, and has probably happened 10 times in the last 30 days. It is completely random, and I have yet to be able to duplicate it on demand.
Steps taken to attempt to fix the issue:
Confirmed Energy Saver Settings
Confirmed Software up to date (OS 10.7.5)
Attempted Firmware Updates (message states not needed)
Reset NVRAM
Reset SMC (unplugging computer)
There are other discussions reporting similar behaviour:
https://discussions.apple.com/thread/3340067?start=0&tstart=0 (13 pages)
https://discussions.apple.com/thread/3352192?start=0&tstart=0 (5 pages)
https://discussions.apple.com/thread/4243396?start=0&tstart=0 (2 pages)
https://discussions.apple.com/thread/3347412?start=0&tstart=0 (1 page)
As well as other discussions concerning random flickering issues with the display.
Since I'm still under warranty, I took my display to a Genius Bar today. The rep didn't really seem to want to hear about what I found on these discussion boards. He says you can pretty much find anything you want to find here, and since it is unmoderated it is not a reliable source of information. I let him know that the issue (as far as I can tell) occurs with different models of Mac Mini's, MB Pros & MB Airs, suggesting it is in fact an issue with the display and not what's connected to it. I added that most folks who reported bringing the displays in for service ultimately ended up with a replacement display, as the service done on the defective display proved to not resolve the issue - but I would of course defer to his judgement.
He decided that they would order and replace the LCD panel. He assured me they would keep the display powered on for 12-24 hours after the service to ensure the issue has been resolved. Truthfully, I am not optimistic. And for the amount it costs to replace the panel ($833.32 from the provided estimate), I speculate this course of action will end up being much more costly for them in the long run. But we shall see!
I will be sure to provide updates as they come. Wish me luck!

HT5219 New Thunderbolt display

Have a new Thunderbolt display plugged into a Macbook Pro Retina and it was working for two days and now it is not turning on. The power light on the Magsafe is on but none of the other ports work and display is black.

Take it in for repair or replacement.

My new iPhone 5s will not turn on after inserting the SIM card. Help?

I bought my new iPhone 5s from US Cellular and attached it said to insert the SIM card before activation. So I shut the phone off, insert he the SIM, and now it wont turn on. Any help? I have to activate it today and don't want anything to delay it.

Hi connorfromgrinnell,
Welcome to the Apple Support Communities!
I know it has to be frustrating wanting to use your iPhone but cannot turn it on. In this situation I would recommend the steps listed in the attached article.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe

Slimline s3321p display does not turn on after sleep (Win 7)

Upgraded from Vista 32 bit system to Win 7 32 bit because of lots of Vista issues. Win 7 resolved most problems but then recently, after a couple of months, display would not turn on following sleep or hibernation. Couldn't fix so did clean install of win 7 64 bit (custom instead of update) to resolve the problem. But same thing in Win 7 64. Installed the multiple MS updates. MS''s Nvidia display driver install always failed and a couple others I downloaded elsewhere failed as well. Did finally get a recent driver from nvidia's website that installed (9.18.13.697), but it didn't solve the problem. Ran the same as the older driver.
Also tried the following:
-all kinds of power setting changes
-different monitor (flatscreen TV is the normal one I use because this is my dvr/media machine)
-different RGB cable
-ran win 7 install disk to fix any OS problems
-inactivating hibernate
-checking voltage output of all power supply leads following instructions (all within normal tolerance)
-reconnecting all motherboard leads
-swapping around the two 2GB memory modules
-various system checks
-tried to install various Vista 64 bit fixes/updates from HP website, but they don't install ("don't meet minimum requirements")
-and more things I can't remember
HP doesn't seem to have any Win 7 support for this computer, so now I'm at a loss. At the moment I'm leaving the machine on all the time, but don't want to do this forever. I suppose it could be a faulty motherboard, but short of replacement, anything else to try?

Hi,
A couple of suggestions:
Check you have the latest BIOS update - 5.18 - search for sp40834.exe - often these updates improve these functions
If you are game, try just one RAM stick installed as a test, try slot 0 and 1
Lastly, try a different video cable - It's a long shot, but it could be key to the issue
Hope that these suggestions assist
regards davida
"Although I am an HP employee, I am speaking for myself and not for HP"

My thunderbolt display is not working with my MBP retina 13''

Hi,
     I just received both a new macbook pro retina 13'' and a thunderbolt display. Everything was working properly yesterday but today, I have no clue why, the thunderbolt display is not working anymore.
     . the power supplier for my laptop given by the thunderbolt display is still working;
     . when I don't connect my laptop through the thunderbolt connection, I can use the usb sockets as power supplier , for my phone, for instance;
     . as soon as I plug the thunderbolt cable, the usb socket is not feeding any more my phone, whereas the screen is not displaying anything.
     . If I take a look in the system report, in the thunderbolt tab, there is "no device connected"...
I restarted plenty of time my laptop, took care to reinitialise the SMC as well as the PRAM, and nothing changed. I also disconnected the thunderbolt display, waited few minutes (and more), but nothing changed, again the black screen.
Has somebody an idea?
Thanks

which model air do you have?
try both a pram and smc reset
plug the monitor into a different electrical outlet and a different port on your Mac (if you have multiple tb ports)

Can Minidisplay Port work with the new Thunderbolt Display?

I have a 2009 MBP 15 inch with Mindisplayport.
Can Minidisplay Port work with the new Thunderbolt Display?
If not, is there any adaptor i can use to make it work.
I also have the new MBA with thunderbolt socket.
Cannot decide which display to get.
Thanks.

Here's a new article that basically covers and clears up all the new Thunderbolt display questions (same things I previously stated).
Enjoy!!
http://www.tuaw.com/2011/09/18/thunderbolt-display-daisy-chaining-spec-cleared-u p/

When a new thunderbolt display?

My money for new display stays on my account just waiting for new thunderbolt display to arrive. Why does apple not want my money?
More resolution, HDMI, USB3, Two thunderbolt, imac design and im ready to transfer some moneys.

Not sure the new one will provide much more. I have the current model. It has 2.0 USB, firewire and Thunderbolt ports. I have it conncted to a Mini that has 4-3.0 USB, HDMI and TB port. More than I will ever need. The new one will have the same resolution as the present design.

What are the actual dimensions of the new Thunderbolt Display without the stand (e.g., when using a VESA mount)?

I need to use the new Thunderbolt Display without the stand on a VESA mount, but before I order it I need to make sure it will fit height-wise in the allotted space.

The ThunderBolt display specs page has the same sizes listed as the 27" LED Cinema Display specs page (web archive). I just measured my Cinema Display for you and the height of the display itself without the stand is 15 5/8". However, you will need some additional space at the bottom for air flow intake. These displays get hot and need proper ventilation so do not block the vents on the bottom. Also the bottom vents are where the speakers are.
Hope this helps.

Dropped my phone in water and did not turn it off, what do i do?

I knocked my phone of the sink and into the toilet. the water was only halfway up the screen vertically and fell upside down on the power button side. it barely touched the speakers and the charger part but when i pulled it out and dried it off, i did not turn it off because I thought it was fine - the sreen was fine and everything worked perfectly until the grey screen and the black apple logo came up and had a bunch of code at the top of the screen? i dried it out even more and tried to turn it off, and it wouldn't. then it started changes screens a lot until it came to the restart screen and i thought it was okay but now it's blacks out in an airtight bag of rice..what do I do? is there no hope now and just replace? if I have apple care, how much would it cost to replace an iphone 5?

shusha29 wrote:
But I would also like to now if there's anything else I can do before having to get a new phone?
There is nothing more that you can do...turning the iPhone on and off does not help and can cause further damage if there is still moisture inside...moisture and electronics are not compatible.
At this point the best option is a visit to an Apple store genius bar for help.

Well I was using my iphone 5, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error ,

Well I was using my iphone 5, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error , i try to restore with itunes restore mode and throws me error!, could anyone help? I'm going crazy!. Thank you!
This is the mistake That I get up the logo and then reboots iphone and Continues to Appear;
(NAND) _findflashmediaandkeepout: 601 physical nand block offset 1
(NAND) start: 356 this 0x96959400 PROVIDER = 0x96b1de80 falshmedia = 0x96b1de80
(NAND) WMR_Start: 149 apple PNN NAND Driver, Read / Write
(NAND) WMR_Start: 174 FIL_INT (OK)
(NAND) WMR_open :371 vfl_open (ok)
(NAND) s_cxt_boot:88 sftl: error, unclean shutdown; adopted 7775 spans
(NAND) WMR_open:420 FTL_open (ok)
(NAND)_publishServices:642 FTL capabilities: 0x00000001
(NAND)_ppnvflGetStruct:3469 checking borrowed blocks-count:23 max_count:23
(NAND)_fetchBorrowedList:881 number of borrowed blocks 16

Hi Guys!
I'm German, so my english writing might not be perfect
I had the same Issue on a 5 i bought. Exact same screen and writing. Battery was totally drawn, first thing I had to replace. The screen had been replaced and since then it wouldn't work anymore according to the previous owner.
It took me a couple hours, after recieving a few errors like 4013 it just never completed the restore, got really hot as well. The Flexwire of the Dock Connector seemed damaged, replaced the dock, but that didn't help.
I almost gave up, thought the Logic Board was bad.
BUT! Then i deceided to check if it has anything to do with the Screen assembly, and it did.
Long story short, on mine the front facing camera, and sensor assy were bad.
Anyhow, the phone works ''perfect'' when i leave them unplugged. So I just ordered a new one and we will see if thats the problem or if the damage is in the Logic Board.
If so, i can live without the sensor and front cam.
Just wanted to share, good luck everyone.

My new thunderbolt display did not turns on

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