My new/used G5...trouble ack! help please

I bought a used powermac G5 single 1.8 3gRAM. I installed tiger and have been trying to run an audio app called Digital Performer 4.6, but there has been terrible cpu spikes. The DP forums suggest that the new 4.6 version has some troubles with tiger. So, I was trying to install panther on my hard drive so that I could boot up in panther and see if DP worked better in that OS.
The computer shut restarted. About 30 sec into the reboot, the apple in the screen switches so that a third of it is cut off and switched over to the left side of the remaining apple--meaning it freezes. Now I can't figure out how to get the disk drive open.
Here is the kicker: the computer was dropped by fedex in the process of shipping. The case of the computer is bent and the rivets along the bottom have popped. I ran a system test of the computer's internal parts and everything passed. I am waiting for fedex to send me the claim app so that their insurance can fund the $600 plus to get everything taken out and replaced in a new case.
I am worried that the present freeze is a result of the damage in shipment.
1. How do I get the disk out?
2. What would should I do to test the internal working condition of the computer in light of the dropped computer?

Well....of course I am going to take it in or get it fixed or excahanged or whatever. I called apple...and they kinda helped me. But not really. They said it could be this...or that...or that.
I just wanted to get alittle feedback from actual fellow mac users and see if they have had similiar experience and what it could be.
I'm just trying to learn as much as i can before I have to lug it all the way into apple. Information is power.
Anyone else with some real advice?

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    First answer: You shouldn't ask multiple questions in the same thread. Ask a specific question, with an appropriate subject line (optionally, assign the number of Dukes you are willing to give for the help). When question #1 is answered and question #2 arises, it's time for a new thread (don't forget to give out Dukes before moving on).
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