My new version of iTunes won't recognize my iPhone 4

i have a iphone 4 which has not been upgraded and itunes will not recognize the devise for backup. i want to back up the phone so that i can upgrade to a new iphone 5s.

iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
If syncing by wifi you may need to restart your computer and try again.

Similar Messages

  • Why does the new version of itunes does not recognize my iphone 5?

    just wont recognize my iphone

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  • Just upgraded macbook to Snow Leopard, and now itunes won't recognize my iphone.  I tried turning all off, and on.  I have the newest version of itunes.  Will I have to reset my iphone (and also ipod touch?), and if so, does it mean I lose anything?

    I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone.  I tried turning everything off and restarting.  I have the latest version of itunes.  If I have to reset the phone (and ipod touch), what does that mean?  Will I lose anything? How long will it take?  thanks

    Start iTunes.  Make sure you really are running the version you think you are.  Sometimes people end up with two copies, different versions.
    Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
    Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311  - read section on Opening iTunes for information about running multiple copies of iTunes.
    You say you are running Snow Leopard 10.6.3.  That version will not run the latest iTunes which requires 10.6.8  If you need iTunes 10.7 you have to be running 10.6.8
    Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
    Message was edited by: Limnos

  • The new version of iTunes does not recognize my Ipod-prior to this version, had no problem, Ipod showed up as list under the Imac library.  Now getting synch must erase setting! Help

    The new version of iTunes does not recognize my Ipod-prior to this version, had no problem, Ipod showed up as list under the Imac library.  Now getting synch must erase setting! Help

    well nobody bothered to give me a hint on what to do, maybe because the problems with the new version of iTunes are really a lot, there is an enormous amount of people out there that have all sort of different problems including mine  so I have decided to return to the previous version which works fine and wait untill the apple people come up with a decent product ....

  • 2 things: iPhoto isn't automatically copying all my imported photos into an iPhoto album folder AND ever since i upgraded my MacBook 120GB to Snow Leopard, iTunes won't recognize my iPhone.

    So i have a 120GB MacBook that's about 4 years old (just updated to Snow Leopard--been working in Iraq, i'm a little behind).
    Never had a problem with it.
    I also have an iPhone 4 which i've had for about a year (up-to-date software as of about a month ago).
    Never had a problem with it.
    I've had iTunes for years of course (up-to-date).
    Never had a problem.
    1.
    Now my iTunes won't recognize my iPhone since the Snow Leopard update.
    iPhoto will recognize my phone, but iTunes won't.
    Went through all the preferrences and i can't find anything that isn't set properly.
    iTunes Helper is used during startup.
    Everything seems fine.
    Any help?
    2.
    I use a WD external hard drive to back my Mac up every week or so.
    I recently realized that half of my pictures from iPhoto are not copied to the external.
    They haven't been transfering over.
    So i snooped through my folders and as it turns out, iPhoto hasn't been copying the pictures i import from my iPhone to iPhoto and saving them as .jpg files in the pictures folder (or iPhoto album or whatever) like i think it's supposed to.
    My pictures folder has approx half of all my pictures in it, meaning at some point (probably 2 years ago) iPhoto stopped making the file copies of my imported pictures.
    I do not know why.
    No idea how to fix it.
    If i were able to fix that (with your help), would all the pictures that haven't been copied automatically copy to my pictures folder once i had the issue resolved or would there be a lot of dragging and dropping?
    I've been clumsily and sloppily copying all my pictures to a new folder on my desktop and manually transferring that folder to a thumb drive (which i keep in my pocket) and my external (just so i have them in some form) in case my computer crashes or a mortar shell lands on my room and blows my computer up.
    Can anyone please help me with any of this?
    I can't just stoll down to the Apple store to ask the Genius Bar (I'm in Baghdad) and i don't have Apple Care so no one will help me on the phone when i call Apple.
    Thanks so much.

    hey mill1640,
    Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
    If you did get this resolved, I would appreciate a little suggestion in the right direction.
    Many thanks,
    Josh

  • HT1338 i upgraded from leopard to snow leopard ( i know i am really behind) but now iTunes won't recognize my iPhone. and the updates keep crashing when they are trying to install...help!

    I upgraded from leopard to snow leopard. now iTunes won't recognize my iphone, and the upgrading the software keeps crashing.. help!!

    Mountain Lion is OS X 10.8
    10.6 was called Snow Leopard.
    To use iTunes 10.7 the following is required:
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Do you use iTunes Match?
    That way all of your songs would be matched with the master song on the iTunes servers independently of iTunes on your Mac or PC...
    Look here for further information: http://www.apple.com/itunes/itunes-match/

  • ITunes won't recognize my iPhone 5

    iTunes won't recognize my iPhone 5. I've tried uninstalling and reinstalling iTunes and restoring my iPhone but nothing seems to work. I need help please!!

    Please follow these steps:
    1. Check if you have installed the latest version of iTunes. ( Go to help-->About, the latest version is 11.1.5 ).
    2. If you have the latest version, make sure the USB drivers for the USB ports are installed ( For Windows Systems  ).
    3. Make sure that the USB port is not damaged (  By trying any other USB device  ).
    4. If didn't work, try other iPhone 5 cable.

  • I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?

    I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?

    iOS: Device not recognized in iTunes for Mac OS X
    iOS: Device not recognized in iTunes for Windows

  • Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem.

    Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem. Help!

    Haven't heard back from them. Took it the adapter to the Apple Store with one of the mics and the Blue Shirts said it was the proper adapter.

  • My itunes won't recognize my iphone and i don't know how to install the 10.6.3 itunes on my phone or whatever. helppppp.

    my itunes won't recognize my iphone and i don't know how to install the 10.6.3 itunes on my phone or whatever. helppppp.

    its looking for you to update on your computer. if your on a windows your want to open up itunes. click on help, and then click check for updates and then that should let you up date it. mac you want to click on itunes up by file and edit then click check for updates

  • My iTunes won't recognize my iPhone 6 when I plug it up

    My iTunes won't recognize my iPhone 6 when I plug it up. I reset my phone and its still not recognizing my phone. Is there another way I can put the music from my library on my phone? How can I fix this?

    Did the iTunes ever recognize the iPhone 6 before?

  • I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    http://support.apple.com/kb/TS1591
    You may have to remove & reinstall the AMDS, as described in that support article.

  • Itunes won't recognize my IPhone, it still charges when plugged in though. Help?

    Itunes won't recognize my IPhone, it still charges when plugged in though. Help?

    Hello Lana
    If the iPhone is not recognized in iTunes, the following articles will be of assistance depending on what operating system your computer runs.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • ITunes won't recognize my iPhone 3s and iPad2 on my iMac

    ITunes won't recognize my iPhone 3gs and iPad2 on my iMac 11,1 osx 10.6.8.  I've restarted all devices and made sure my iTunes is up to date.  I often have this problem, but it worked the other day when I updated my iOS.

    Device not recognized
    http://support.apple.com/kb/TS1538

  • The new version of iTunes doesn't recognize my iPod shuffles where the old version did. Can you help?

    I downloaded the new version of iTunes today-it doesn't recognize my shuffles-the older version did. Can you help?

    Ok people after messing up three days with my jailbroken ipod touch cauze my itunes didn't recognize it i figured out that the problem is first windows recognized it as a imaging device o as a camera, i found in the device manager was listed mi apple ipod under portable devices and there was the problem it has to be listed under universal serial bus controllers named as a apple ipod so this is what i did but first make sure u have correctly installed itunes and the apple mobile device support:
    1 open the device manager or windows button + r is run and then type devmgmt.msc
    2 look for the portable devices and find the apple ipod or wherever that is listed on your pc.
    3 once u find the apple ipod do a right click on it and click on uptade driver software
    4 take the manualy opcion or browse on my computer and then look for this folder on your computer C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    there should be the driver that itunes recognize and your windows wont recognize your ipod as a camera again but i repeat u have to make sure u have installed the apple mobile device support u can get it by extracting the itunes+quicktime package using winrar. so click on update or next what ever on the update process and next time itunes will open your ipod for sincying thanks to forums ilounge.com

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