My new x48 won't boot up, LED matrix shows "LOGO"

Hi,
I have just purchased a new X48 platinum, below is my sys spec:
Core2Duo E8400, boxed fan, fan connected to 4-pin fan connector, and did spin when booting up.
Kingston 1333MHz DDR3 2G*2, CL9, in slot 1/3
Sapphire HD3870, placed in the first PCI-E 2.0 x16, as instructed.
connected 24pin power plus 4pin cpu connector, graphic card has its own power connector. Apart from that the system is standalone, except of course keyboard and monitor.
I disconnected all other components so as to minimize possible problem areas.
However, I still get bootup process hanging at logo phase, the 4-letter-post-led shows "LOGO", screen shows LOGO too. Pressing DEL/TAB would not do anything. Had to long press power or press reset to power off/restart. short pressing power or using keyboard doesn't work.
Could any body please give me a clue what is wrong? I have also tried resetting cmos a number of times, seems not helping at all.
Thanks a lot in advance!
Br,

I found out that chip with a label "A7353 IMS220" (the last 0 was unsure as it doesn't read clearly)
A7353IMS.220 means BIOS v2.20
Quote
Does this mean my BIOS is out of date?
It is not out of date, it just does not inlcude the proper microcode for the E8400/E0.
Quote
May I ask if this is an obligation of them?
A good reseller should offer such services but I wouldn't call it an obligation in the strict sense.
Quote
Otherwise what is the best option you suggest me to do?
The most convenient way would probably be to borrow a supported processor. Otherwise, ask in a local computer shop.
Quote
Does "blind flashing" work even when there is no response to keyboard during booting?
It works in most cases, however not in all cases. Also, if there are problems that may cause system instability (RAM related for example) that may result in a system crash during flashing, your board will be dead and you will have to RMA it. This is a risk that comes with every BIOS update, however, when you decide to perform a blind flash in this situation, you have no way to check system stability beforehand.

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My new x48 won't boot up, LED matrix shows "LOGO"

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