My new Zen Micro is recognized by my PC for a few seconds on

(It's the weekend and the helpline is closed). According to the messages I got during installation, all the drivers have been installed in their right location, nothing seems amiss, and when I connect the player to my PC I get the usual message, "New hardware detected" with the name of the player.
However, a few seconds later, I get the message, "A problem occurred during installation: your new hardware may not work properly". I also get the message, "A high speed device is connected to a non high speed hub" (I paraphrase here), and it then tells me that my hardware will work more slowly. I was aware of that, but I also know that devices using USB 2.0 *can* work with USB ..
I don't know what's going on. I've read this board and tried uninstalling and re-installing; I've also done a clean up of the player's HDD; I've even tried using a different USB cable. Still nothing. I'm puzzled by the fact that it *is* recognized for a few seconds when first connected.
Any ideas? I don't want to return it: I'm against the iPod on principle (no removable battery and exclusi've file format).

There's some general troubleshooting help here in the Zen FAQ at Nomadness.net.
I would honestly suggest getting a PCI USB2 card. I appreciate it's spending more money, but they are cheap and it might solve your problem instantly (as well as speed up your connection).

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